the UC OS and application). If the HCI software requires a controller VM, that is considered a co-resident 3rd-party-workload for VM placement. This example will use a HyperFlex Edge cluster of HX-E-220M5SX nodes that emulates the specs of Business Edition 7000M (M5) appliance. All hardware/software for collaboration must be redundant. To remove the VMware Tools tar file, perform the following substeps. VMware "Long Distance vMotion" (site to site) is not supported. E.g. See vMotion for what is supported.Long Distance vMotion is a joint Cisco and VMware validated architecture for using the vMotion feature across data centers. Cisco 7800 Series Media Convergence Server) to UC on UCS, the supported procedure is: Single application cluster for UCM, IMP, CER, Expressway. For details on "legacy" virtualization support (i.e. If what you are looking for isn't listed, search Cisco.com Support or post in the Cisco Community. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Cisco Unified Communications IM&P consists of up to six servers, including one server that is designated as a publisher. "Maintenance mode only" - VMware vMotion by definition operates on live VMs, but the VM running the UC app must be "live but quiescent". Step 1 Edit the VM settings by clicking on the Options tab, and select VMware tools. E.g. Monitor the virtual machine console from the vSphere Client to see the system status. Minimum required memory is ~44GB for this example's VM mix, but during change management or outage mitigation, other VMs may need to run on the server which will drive up required RAM. upgrade to 8.x software version on the bare-metal server * Cisco Unified Contact Center Enterprise (Cisco Unified CCE) and CVP only support VMware Snapshots for patching and upgrades during maintenance. vCPU/vRAM increases alone do not increase supported capacity, max density per cluster node or max scale per cluster. The task should then be complete and the tools should be shown as "OK". Also note that enablement of specific VMware vSphere management features may require vCenter and/or a higher feature Edition of vSphere ESXi. The CUCM installer will detect that the underlying hardware is virtualized on ESXi and install all the appropriate drivers. Cisco Collaboration apps do not require or even use most of the new features in new vmv versions (e.g. If VSA is desired to be used as shared storage for a virtualized Cisco Collaboration deployment, it must meet the storage requirements for UC on UCS Specs-based or 3rd-party Server Specs-based (e.g. Obtain new version key from My Cisco Entitlements (MCE).Obtain installation media from vmware.com (Cisco UCS-specific images). VMware Data Recovery For cache, system and boot disks, any option is usually fine. You can run the HyperFlex Sizer (partner-level access) to doublecheck if HX Edge cluster will accommodate, and add more capacity disks as needed. E.g. HDD pairs not recommended unless the environment is very small (few 100 devices or less). NOTE: support varies by app and version. NOTE: support varies by app and version. The articles in this section will cover Cisco's CallManager Express VoIP system, UC500 Series - including UC520, UC540 & UC560 configuration, setup and troubleshooting. Prior to ESXi 5.1, VM must be installed on shared storage (SAN) and source and destination physical servers must be connected to same SAN. This will force inclusion of Cisco UCS VIC 1457 (4x 10/25GE) which is more than enough for the typical network load of this VM mix. Always verify with server vendor that the update is compatible with server model's bios/firmware/driver state. Existing UC app methods of backing up the software continue to be supported. The system reboots twice. Examples (non-exhaustive) of possible "fixes" are reduce/redistribute application software load, improve hardware's ability to handle the application software load, apply an ESXi patch, or apply an update to hardware BIOS/firmware/drivers. Only application versions 12.x and under are supported. See VMware vCenter Converter for what is supported. On the General tab, enter the trunk name. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. This "customer convenience" feature provides easy migration of a live system from one SAN to another SAN. See also any application-specific rules. Consider SSD pairs of sufficient usable space. Additionally, the UC applications and operating systems cannot set the Layer 2 COS markings. you want to upgrade from 5.0 to 5.0 U3. End of support no version upgrades available. Adding vDisk is not supported as it would require re-partitioning by the application. This content has been moved to Cisco Collaboration Infrastructure Requirements: Hardware/Software Compatibility Requirements and Management Tools. This feature provides an automated disaster recovery solution that works on a "site to site" basis, where a "site" comprises physical servers, VMware and SAN storage. In VMware documentation and monitoring tools like esxtop, this is also called "GAVG/cmd" (Guest Average Latency per command), and is the response time as perceived by the guest operating system. Required VM count for software redundancy will fit on pair of BE6000M (M5) appliances. Prior to ESXi 5.1, VM must be installed on shared storage (SAN) and source and destination physical servers must be connected to same SAN. Was only sold as 5.x. UCM cluster nodes require fixed capacity points with fixed-configuration VMs in the Cisco-provided OVA for UCM. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. VMware vSphere ESXi 4.1 introduced a new setting called "Large Receive Offload (LRO)". Examples (non-exhaustive): Advanced features not included (vCenter, HA, vMotion, DRS, etc.). If VMware tools status does not show "OK" from the viClient, the VMware Tools must be upgraded. Two blades are sufficient to provide hardware redundancy. If purchased from and supported by Cisco (e.g. Cisco physical / virtual networking infrastructure is presumed transparent to Collaboration workloads. Prior to ESXi 5.1, VM must be installed on shared storage (SAN) and source and destination physical servers must be connected to same SAN. You must also follow any compatibility instructions from your hardware providers for the server model, network elements and storage system you are using. Testing has shown there is a slight risk of calls in progress being impacted for a few seconds as the migration occurs, with worst case result of the affected calls being dropped. May only be done during a maintenance window with UC VMs shut down. If vMotion is suspected as the cause of dropped calls, customers should gather appropriate application logs as well as performance data from VMware vCenter and send to Cisco TAC for analysis. E.g. Note that Cisco Unified Communications applications upgrades, patches and updates can not be delivered through VMware Update Manager. Failovers to other servers must not result in an unsupported deployment model (e.g. Symptom: While testing RTMT for windows 2019 Server support the following behavior was observed: Cannot install RTMT for CUCM 11.5SU6 and higher on Windows Server 2019 The following errors may be seen: "The selected application is not a valid Java Virtual Machine for this installation" or "Flexeraaw_@aaa: Windows DLL failed to load Conditions: Recall ESX and ESXi are architecture options for VMware vSphere releases prior to 5.0 (click here for a comparison). For more information, see http://blogs.cisco.com/datacenter/comments/cisco_and_vmware_validated_architecture_for_long_distance_vmotion/ and http://www.cisco.com/en/US/solutions/collateral/ns340/ns517/ns224/ns836/white_paper_c11-557822.pdf. Before applying a VMware upgrade or update to a host, always verify compatibility with each Cisco Collaboration app (At a Glance table at, Note that use of VMware vSphere ESXi 4.1 requires disabling the "LRO" setting (. It is very important that the VMware tools version running in the UC application be in sync with the version of ESXi being used. Then at a later time, you may upgrade the ESXi software to version 4.1 or migrate the vm to a host running ESXi 4.1 - once running on the different ESXi version, you will need to upgrade the VMware Tools running in your UC application to match the host it is running on. Not supported. For real-time load-balancing of live UC VMs (e.g. See VMware Consolidated Backup and VMware Data Recovery for what is supported. This is because during the vMotion cutover, the system is paused, which for real-time UC apps creates service interruption which degrade voice quality after the migration for calls in progress. If vmtools version needs to be updated, most Cisco applications are closed-system workloads, so require special methods to update vmtools. See VMware vCenter Converter for what is supported. direct from VMware) then ESXi support is provided by the 3rd-party vendor. 2 or 3 click to download OVA file, Supported Hardware (Latest) 10.5 and later It can be used to supplement software redundancy as a means of fast, automated Failed-server recovery when a VM (but not the application) is hung or if there is a fault with the physical host server or VMware software. Closest match that is compliant with application CPU Requirements is Intel Xeon 4210 (10C/2.2GHz). Redundant power supplies will be used, as well as a rack-mount kit. No version downgrades. See each Collaboration application's documentation for any So we will align with BE7000H (M5) and instead spec 192 GB. Unified CCX "NIC teaming") are permitted where supported by VMware Compatibility Guide and the network hardware/software providers' instructions. See also VMware Data Recovery and Copy Virtual Machine. User count based on: This section provides the IOPS data for a Cisco Unified Communications Manager system under load. You can run a 3rd-party RAID calculator to double-check if 6x300GB in a single RAID5 will accommodate. If you use vCenter, then unless otherwise indicated, Cisco applications do not require their own dedicated vCenter. Caveated Support for VMware CPU Reservations and Distributed Resource Scheduler). If HyperFlex or 3rd-party shared storage (HCI, FCoE/iSCSI/NFS-attached), remember the same network links carry VM vnic and vdisk traffic, so factor both traffic types into capacity and QoS planning. Storage vMotion UCM 12.5 requires minimum vmv13, vs. older versions vmv8. Cisco Collaboration apps do not prescribe or proscribe individual ESXi patches and updates. Prior to ESXi 5.1, VM must be installed on shared storage (SAN) and source and destination physical servers must be connected to same SAN. We also have a written guide which. Cisco physical / virtual networking infrastructure is presumed transparent to Collaboration workloads. VMware Dynamic Power Management For capacity drives, required usable space is ~1.6TB. b. Each HyperFlex node will require a HyperFlex Data Platform (HXDP) storage controller VM of 8vcpu, in addition to the application VMs. See also VMware Data Recovery and Copy Virtual Machine. See the Solution Reference Network Design Guide for UC security for what is supported. Two HX Edge nodes are sufficient to provide hardware redundancy. Quote Collab tool may be used for assistance with planning applications on virtualized infrastructure. Used to preserve the state of a VM without copying or creating additional VMs, effectively as a backup/restore or reversion technique. Note: Feature support for Cisco Unified Contact Center Enterprise varies by component (e.g. Distributed Resource Scheduler (DRS) Software upgrades of the UC application will preserve the version of VMware Tools currently running. Plan for a B200 M5 blade that emulates the specs of Business Edition 7000H (M5) appliance. While there is also a Large Form Factor spec sheet, those models are optimized for different use cases so will not be used in this example for Collaboration. Setting up software at a staging location to be later moved or deployed elsewhere. P2V tools are not supported. Regardless of processor base frequency, Xeon 5200/5100, 4200/4100, E5-2400 are not supported for deployments >1000 users or >2500 devices unless specifically indicated. Cisco Webex Meetings Server has application-specific co-residency rules independent of physical CPU. NOTE: support varies by app and version. Any other type of public cloud offer (e.g. Cisco recommendation is to apply the latest patches and updates recommended by VMware and your hardware vendor. Understanding of UCS technologies and Virtualization technologies; Responsible for upgradation of UC applications and end points like CUCM , CUC, IM&P , Jabber Clients etc. With a particular supported major/minor version (such as ESXi 5.1) Some virtualized UCS servers are configured with multiple physical NICs (see UCS page at http://www.cisco.com/go/swonly). The vmv represents the version of virtual hardware. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. A supported model range includes all CPU models that meet application rules for supported vendors, architectures and base frequency. Application Follow design assumptions and best practices from Unified Communications Using Cisco BE6000: Cisco Validated Design Guide (CVD). Not all features in a given Major/Minor release of VMware vSphere ESXi may be licensed/enabled. Method 1: CLI command 9.1 and higher will support these two-vDisk options: 2x80 GB and 1x80 GB + 1x110GB (where auto-grow COP was used on second vDisk). C220 M5 SFF, C240 M5 SFF, HX220c M5, B200 M5, etc.). Follow HX DIMM population rules for 4x32GB=128GB. Customers who want to use less storage space must use the 1x110GB vDisk and a reinstall plus restore from backup is required to change from 2x80 GB to 1x110 GB. Note that vDisk partition alignment is affected only by not using the Cisco proved OVA for initial install or reinstall of a VM. See vMotion for what is supported. fresh install 8.x software on VMware / UC on UCS Unlisted architectures are not supported unless specifically indicated in this policy or by an application.
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