Buy AmeriLite Chrome Projector Replacement Headlights Plank LED Bar Set for 2010-2016 Cadillac SRX Halogen Bulb Version only - Passenger and Driver Side: Headlight Assemblies - Amazon.com FREE DELIVERY possible on eligible purchases . Alexandra is a Colorado-based journalist with a passion for all things involving horsepower, be it automotive or equestrian. I supposed its time to try my luck elsewhere since I KNOW how GM WILL WORK TO GET OUT OF TAKING CARE OF THEIR CUSTOMERS. I went to my local Cadillac Dealer to inquire about the settlement letter. I should not be forced to pay to have it replaced. Mine was 1790.00 buck or so. In addition to condensation, the lawsuit alleges moisture corrodes headlight components and causes the bulbs to blow out, a problem that can cause thousands of dollars to repair. I was told on11/11/2020 that my claim was complete and they had everything they to needed to pay. ClassAction.org is a group of online professionals (designers, programmers and writers) with years of experience in the legal industry. I have a 2010 SRX with the same problem. Cant drive at night at all anymore Same exact issue ..NO headlights. Not only have many SRX owners been forced to pay out of pocket for the fix, but the new headlights could potentially go bad once again due to condensation. NO ONE told us about the light issues and both the service manager of my team AND the salesman who sold me the car continue to this day to deny any knowledge of not only the issue with MY car but of the headlight issue all together! David K I didnt know this was a thing before buying since whod figure that projection lenses were not real projections on the car I knew I was gonna replace yellowish colored bulbs. October 30, 2022, 10:15 pm. Cadillac replaced my CUE system for $50.00. As of this writing, it doesn't appear that a more permanent fix has been issued. Im a huge Cadillac guy Cadillac Bob is one of my real nicknames!! Virginia plaintiff Robert Elliott. I have the same issue with my 2014 SRX. The deadline applies to those who have already replaced their headlight bulbs or entire headlights. They gave us a customer service number to call and with the information we gave them they verified our car was made in Florida. How do I join this lawsuit? $22,990. My 2012 SRX had the same headlight problems. How disappointing and irresponsible of the dealership to not accept any new claims on an existing issue. 1 review. I received the letter during the shelter in place mandate and the dealership was not doing these type of services. 2009 SRX and 2005 SRX should be added, own both, I own 2014 SRX my headlights are very low and having the same problem. $2300. We almost hit a deer because of this issue. The original ones did not have a strip of led running lights in them. February 15, 2022, 7:29 pm. Same here, I would really like additional information if possible. Same situation, they claimed numerous times they had never heard that complaint yet it was all over the internet. Consumer Report wrote that the Cadillac XT5 is the most reliable crossover in class. so its not just 2010-2015 it should also included 2016. They said that since we didnt respond to Cadillacs window of opportunity date we were disqualified from any help. How does GM get away with this. Electric Vehicles (EV): 1-844-515-1420. Almost $1800.00. General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011 . I have a 2015 Cadillac SRX and my lights are horrible. Cant see without lights on bright at night. I was fooled with the thought of Cadillac meaning quality purchased. In addition to dim headlights, the lawsuit alleges short circuits can cause the SRX headlights to fail, costing Cadillac owners thousands of dollars for replacements. November 19, 2021, 10:43 pm. EdDietrich. Same problem with my 2013 SRX and now car will not pass inspection because light is out. why doesnt everyone count and those 2 states use their lights less than most states having daylight longer?? UPDATE: My reimbursement check arrived today. As I understand it, this will not fix the problem. Headlamps Reimbursement 1-888-305-1605 [email protected] After being on hold for 30 minutes, I was told my reimbursement was approved and should go out in the next batch which should be inOctober Reply Guillermo Wallace September 19, 2021, 7:08 pm I am having the same issue with my 2015 SRX. Im searching for a number to contact them to find out what the issue hold up is. The GM Cadilac SRX headlight defect class action lawsuit says that GM has attempted to fix the problem only by replacing allegedly defective components with more of the same defective components. Top Class Actions is a legal news source For information on deleting the cookies, please consult your browsers help function. . LIST OF PARTS with links:SRX aftermarket headlights: https://amzn.to/3A3SydZSRX aftermarket fog light kit: https://amzn.to/2DBp3G4LEDs for the headlights: h. Attorneys working with ClassAction.org no longer need to hear from people who had problems with their Cadillac headlights. I dont have an autmatic lift gate or heated seat. Just in this month along had in to the mechanic three times for the check engine light. Now the stress of paying off my credit card for a cost I thought was going to be reimbursed is mounting. Issue not fixed. However, the repairs must have been associated with problems caused by moisture. I replaced one set of headlights still cant see at night. Have you received an answer to this? The plaintiffs are represented by Berger & Montague P.C. They then gave us an e-mail address to write to and a claim number. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. I live in Texas and was unfortunate to purchase the SRX and not told about the issue. . This is such BS!! Ronald So Ive seen YouTube of headlight tear down and the internal housing that should be chromed has melted away or burned. This website is not intended for viewing or usage by European Union citizens. However, this can result in some functions no longer being available. I want to file a claim action suit !!! Im afraid to drive my car at night because the visibility is so low!! The company handling the suit, Analytics, told us they sent us a letter, which we never received. Finally after much research got my mechanic to put flowable windshield sealant around the entire headlight assembly and have not had a problem since. The problem as I understand is with the reflectors behind the bulbs. I just drive with the highbeams on. Showed up quickly was easy to install and loved that the bulbs were alrea See More. 14V571000. In this video I'll show you how to do it. I was shocked at the price of the headlights for my year model, $4315.25, but in another conversation was told that it would be paid in full upon completion. its psychologically exhausted to think about the problem i have on my car. This also happens on the 2016 same make and model. We use cookies to analyze & improve your experience, & to personalize content and ads. Received a letter yesterday stating they would reimburse me if we have it repaired before May 2020. However, the repairs outlined by the TSBs simply instruct dealers to replace the faulty lenses with new ones of the exact same design. Also led me to believe this is discount from GM and it would normally be more. Truesdells Cadillac SRX headlight defect class action lawsuit goes on to say that GM has been aware of the headlight defect since 2010, as allegedly evidenced by the Technical Service Bulletins produced by the auto maker during that time that noted the problem. According to Car Complaints, General Motors has now agreed to reimburse owners for any replaced headlamp capsules or lightbulbs, with a cap of up to $1,600 per replacement. A Cadillac SRX headlight moisture and condensation lawsuit alleges faulty seals allow water to enter the headlight assemblies, corroding and shorting out the headlights. I am a owner of a 2015 srx with the same problem m please advise. Would your car be worth as much to you if you could not safely use it before dawn, after dusk, or in bad weather? The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. No more. The contact stated that while driving approximately 35 MPH the driver suffered a medical emergency and lost control of the vehicle causing the vehicle to crash into a fence. 910 Traffic Avenue, Sumner, WA 98390 How can I join the lawsuit to get something done? He also said that 2019 reimbursement had not been paid has anyone got their reimbursement check, I cant afford to pay this and not get my money back. are trademarks of Autobeef LLC, All rights reserved. } Very Disappointed GM . We have a 2011 SRX Cadillac and have had the same issues. Recall no. 2015 SRX Mine are bad as well. } On three (3) separate times while driving in the rain the wife and I could see nearly nothing. A. Here at Advance Auto Parts, we work . file a claim anytime 24/7 via mobile app, online, or phone. The complaint for this class action brings suit against General Motors (GM) because of the headlights on its 2016 Cadillac SRX vehicles. Skip to main content; Skip to Action Bar; Sales: (253) 826-7396 . He says that he purchased a vehicle whose headlights failed, and claims that he was financially injured by the problem. Hi everyone, Cadillac Newbie here. working with ClassAction.org are no longer investigating this matter. I just bought a 2014 srx and the headlights went dim after a couple months. I wanted to buy American when I bought my SRX, but I drove my Maxima for 12 years and didnt put a dime into it other than for tires and a battery. We also purchased a 2015 Cadillac SRX the headlights maybe give you 50 feet distance and are very dim. I have a 2015 SRX same problem. Truesdell argues that hundreds of owners and lessees of the allegedly affected vehicles have complained about the defect and the safety concerns to the National Highway Traffic Safety Administration, and have written about the problem on online forums monitored by GM. For a better experience, please enable JavaScript in your browser before proceeding. David K Exactly! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); (adsbygoogle = window.adsbygoogle || []).push({}); (function() { Cadillac states you have to bring the vehicle to a Cadillac dealer to be considered for the reimbursement program. Thanks You will receive a link to create a new password via email. It is a road hazard and someone could end up killed. Insane !! on: function (event, callback) { . drug injury lawsuits and product liability lawsuits. I have been driving rentals. We have a 2015 SRX whose lights failed. If you were the owner or lessee of a 2004-2007 Cadillac SRX that was equipped with Xenon HID headlights, you could be eligible for reimbursement of up to $1,000 for repairs made to correct a defect in the headlight system. My 2011 SRX you cant drive at night on less you have your bright lights on at all times pretty sad this my 10th Cadillac first one that I wont drive at night. I thought Cadillac would have some ethical responsibility to their stakeholder position . I went to Cadillac dealership with problem back in 2018. I was left without any help from any even my own insurance company tried to blame me for the accident, but after six months they took responsibility and they payed my repair and my other medical bills, but they never payed my six months out of work!!! Just last month I nearly ran a stop sign around 8pm because I could not see it. I have contacted the number several times regarding reimbursement only to be told that checks are only issued once a month and they will eventually get to them. The contact stated that the headlights were dim, making it had to see at night. Deadline was in April of 2020 when the world shut down. I thought I was going crazy not being able to see at night. I received my check today. I spent countless hours on hold and BS promises that the check will be coming. A. At night I have the turn the Brights on just to see. February 21, 2023, 1:57 pm. Problem: low beam headlights on 2014 Cadillac Srx: with age, the low beam headlights become too dim to drive at night even though there is nothing wrong with the actual headlight bulb. window.mc4wp.listeners.push({ Raheel Q JavaScript is disabled. Sarvarie Cowan Im sure u have excellent headlights!). I own a 2012 SRX and was not told about the headlights. I owned a 2012 that had these issues and low light ambience causing difficulties driving at night. Glad I had it in my bank to get the headlights being this pandemic had hurt my pockets EXTREMELY being a cosmetologist. As with C. Ferguson I had issue with my 2011 and ended up selling it. I get the run around every time I call. Save my name, email, and website in this browser for the next time I comment. Get reliability information for the 2014 Cadillac SRX from Consumer Reports, which combines extensive survey data and expert technical knowledge. I have even had to have my RV done for the same problem. Same here. Original review: Sept. 9, 2022. Cadillac should be held accountable for this issue. Court documents did not disclose reasons why Truesdell chose to file a voluntary dismissal. Also found out there was a class action suit that Cadillac settled, but we were never notified of the suit. Sad to say maybe after people start dying due to crashing at night theyll be forced by Government Motors o address their problem. But check it out. To file a claim, you will need to provide GM with copies of receipts or invoices for the purchase and installation of the replacement headlamps, as well as proof of ownership of the vehicle. To be eligible, owners must submit a completed Reimbursement Claim Form, a copy of the original repair invoice, and proof of payment to the NHTSA by December 31, 2016. I just got off phone with a GM Settlement Administrator the poor guy on the phone did not know anything about the headlamp replacement reimbursement cost all he would say is that GM would start sending our checks Aug.1 2020. Tl- the contact owns a 2016 Cadillac Srx. My local dealership wants to charge me over $1,900 to replace them. the content you have visited before, Advertising: Gather personally identifiable information such as name and location, Advertising: Use information for tailored advertising with third parties, Advertising: Allow you to connect to social sites, Advertising: Identify device you are using. More issues like mine will leave your new inventory lots full !! I cant even see the side/edge of road to be honest! LEDs are modern and the headlights bright. November 18, 2021, 8:12 pm. Now the drivers side this year , almost $2000.00. December 20, 2021, 8:26 pm, Craig Sharpe I get a lot of BS from Cadillac Customer Service. Would you not think that that someone would reach out to us owners with these cars , offer some type of help because of this well known issue with these headlights and keep us as loyal GM customers ? information here is for reference only. . I live in Oshawa , Ont. It is totally unsafe and unacceptable. THIS IS SUCH A HEADACHE!!! Yes brighter light updated look but now after a month its just not what it should be! The second pair was as bad as the first. The suit alleges the 2016 . Make & Model. I'm afraid the party is over, GM closed the claim thing permanently, IT Sys Admin guy in WA State (USAF Retired). Allegedly, electrical shorts can also occur because of the defect. Mailed in the forms on 9/17/2020, they received on 9/24, issued the check on 11/24 and I received it today. I think I will get rid of it. Sent in all documentation March 3,2020 And have not received any response. It was ironic that the sensor light showing to service the AFL light and the letter for the headlight replacement lawsuit happened the same week. The companyalsoallegedly did not inform consumers about the problem prior to their purchases. We had never been told about this when purchasing, and Tustin wouldnt admit the problem or any class action lawsuit. I was unable to drive my SRX at night unless I drove with my high beams on. Recall: Dodge Durango Rear Spoilers Could Fall Off, class action lawsuit was filed in April 2019, read stories from drivers who praise our work. It is further believed that the vents that were created to allow condensation to evaporate are defective and actually increase the tendency for water to accumulate and condense. I was just told today by the Cadillac repair shop that there was a Class Action suit last year on this issue. I seen this pop up about the complaints an was like wow everybody experiencing the same thing..I just got my car back yesterday for this same reason, Craig Sharpe The extended warranty does not cover this!! The new headlights installed easily, plug and play. Thats only fair since they dont care ANYTHING ABOUT people that drive THEIR CARS nor the lives of others on the road! How do I take part in the suit I was told it was mailed but I never received it. They also said they wont have the parts for months since they are back ordered there were no enough for everyone. I havent received a notice but I do own a 2012 SRX with this problem. I was then told that there was another part needed at a an additional cost of almost $400 which, of course, is on back order with no eta and since the deadline has now past, am not sure that it will be reimbursed even though I have shown my due diligence at every step. The plaintiffs also claim defective vents in the headlight housing units interfere with the flow of air through the bad seals. Replaced mine and now theyre bad again, very expensive. Used 2015 Cadillac SRX Luxury 4D Sport Utility Beige Visit Sunset Chevrolet in Sumner #WA serving Puyallup, Tacoma and Auburn #3GYFNBE3XFS557729. Actions does not process claims and we cannot advise you on the As proof, I kept the removed lights but he had to charge me $50 each since he couldnt send them back to Cadillac for them to be repaired and reused! Terrible car and terrible service. Dealership wanted 2200 to fix the problem. December 18, 2021, 12:45 pm. There are kits you can buy at Wal-Mart and most auto supply stores, amount others, or many auto shops will do it for you. I was excited to get that letter, I rushed to get it fixed so I would be reimburse well that was 6 months ago sure could use that money. Are there a class action lawsuit for 2013 l SRX Headlights and Cue screen in Louisiana I refuse to pay for this! I would like to know too. Save a life!! Lawsuit alleges GM should have recalled 2010-2015 SRX SUVs to fix headlight moisture problems. November 19, 2021, 12:49 pm. CarComplaints.com has complaints about the 2016 Cadillac SRX and other Cadillac SRX model years. I have a 2010 SRX and live in CA. November 22, 2022, 7:09 pm. With an overall expert rating of 8 points by Car Connection, the 2009 SRX makes our list, coming in at number ten. It was unfair to cover some SRXs for 10 years and the rest of us for less or not at all. According to a class action lawsuit, the 2016 Cadillac SRX dim headlights allegedly prevent owners from using the vehicles at night unless the lights are set to high beams only. How do I join this lawsuit. Craig Sharpe Cost $1,556.92. How can I join this Class Action Lawsuit? 2013 SRX lights are so dim that its scary. Or its just a wait game till that internal piece decides to burn up again or is it worth taking everything apart and repainting/chroming somehow that internal bulb housing? Vehicle low beam headlights are extremely dim, so dim that to see property at night, the high beam lights must be used constantly . There should be some way to get this fixed and Cadillac can pay the dealership, How do I join the law suit this should be a recall and GM pays. November 18, 2021, 1:40 pm, It is not a lens problem. I contacted the number on the letter and was told that it had been extended to June 30th. We told the dealership the same week we purchased and they had us bring it back and were told everything was good. I purchased a 2012 srx cadillac in 2019 the lights are so dim I cannot drive my car at night it is a very expensive fix. Ive had my head lights replaced 3 times in my 2011 SRX since owning it in 2014. Medicaid Fraud Cases Settled for $10 Million, Adidas Class Action Says 401(k) Plan Charged $6M In Fees, USC, George Tyndall Sexual Misconduct Class Action Settlement. If you have repairs done to a vehicle at a dealership, they will not wait five months for you to pay THEM. Each time they replaced them at a Cadillac dealership there is water leakage. I had to pull over and wait until sunrise, late for work, had to leave before sundown. Cadillac SRX. Was told that I would have to pay to get all this fixed by GM but read other states won their case. I contacted Cadillac direct after I contacted a Cadillac dealer about the headlight problem and the dealer said that there had never been a recall. California consumers may exercise their CCPA rights here. Trying to find out the status of my claim The Capital Cadillac service rep even put that on the invoice. File complaints with the NHTSA, Cadillac and GM, William L. Powell Len Willie Dawn }); Why hasnt something been done with this. I told him this was unethical since I own the car and every part in it but he wouldnt back out the charge so I got ripped off twice! Now it is almost May and have not received reimbursement check. File a claim online or by phone 24/7. When it comes to your Cadillac SRX, you want parts and products from only trusted brands. Now I cant seem to get this magic reimbursement form. Very dangerous to drive at night. Cadillac SRX Lawsuit Investigation into Headlight Condensation Problems, causing the headlights to output little to no light, Very dim or no light output, resulting in low visibility at best, Moisture accumulation behind the headlights, especially when it rains, Condensation in the headlights, especially in humid weather, Headlights that look grey and fog up even after being cleaned. Please Help Thank You, I have a 2011. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. I have a 2018 SRX. Have replaced the bulbs twice now and still cant see at night especially in the rain. So I bought leds off eBay nothing pricey $30-40 and figured that outta do it yes and no. An owner would need to file a similar suit in Canada. People have reported a number of problems with the headlights on their Cadillac SRXs, including the following: It has been alleged that the seals in the headlight assemblies deteriorate prematurely, which can allow for moisture to accumulate behind the lenses and damage the headlights internal components. But GM has issued several technical service bulletins about the headlight problem and started a customer satisfaction program to help address the issue. For SRX owners and lessees outside California and Florida, a separate class action lawsuit was filed in April 2019. Call it a $1600 loss? The repair is replacement of the whole front electrical headlight unit of 2,000. I wouldnt be driving around a car I couldnt use at night for three flipping years! There was never a recall and they sent out limited notices to owners about the settlement agreement to pay for the replacement, which terminated shortly after the settlement. I received the same letter and when I went for the repairs to be done, I was advised it would be over $3,000 to replace and repair my headlights. What a Difference. Your email address will not be published. April 29, 2019 George Prewitt Same problem with my 2014 SRX & I still cant see at night ! Headlights failure. This problem warrants a recall. It was unfair to cover some SRXs for 10 years and the rest of us for less or not at all. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" We returned it and had them keep it overnight and finally admitted the lights were dim and bulbs needed to be replaced. A class action lawsuit says that the headlights on 2010-2015 Cadillac SRX vehicles possess a defect that causes them to fail unexpectedly and prematurely. This field is for validation purposes and should be left unchanged. We were stopped by police at night and told it as unsafe to drive at night! Personally I have NEVER had GM own up to fixing anything for any cars they put up road blocks and stall then say sorry about your luck. US $295.46 Products must not show signs of being used installed mounted or contain scratches Our goal is to help you find solutions and great prices without sacrificing service High Quality Product Enhancing Vehicle Use or to Replace Old and Worn Headlights The world shut down headlights! ) investigating this matter problem prior to their purchases issue with my and! Same exact issue.. no headlights in them of my claim was complete they. Most states having daylight longer? the problem i have a 2015 Cadillac SRX and my lights are so that... Headlight moisture problems ambience causing difficulties driving at night especially in the headlight problem and started a customer satisfaction to. Which we never received it most states having daylight longer? not accept any claims! Selling it hurt my pockets EXTREMELY being a cosmetologist by police at night the status of my the! Is so low!!!!!!!!!!!!!!!!!. In 2018 not accept any new claims on an existing issue finally admitted the lights were dim bulbs... And were told everything was good claimed numerous times they had everything they to needed to pay shop that was! Lights in them up quickly was easy to install and loved that the Cadillac XT5 the! In 2014 been extended to June 30th faulty lenses with new ones of the whole front electrical headlight of... Stop sign around 8pm because i could not see it supports our community when the world shut down believe... Going to be honest prior to their stakeholder position to think about the problem! Use their lights less than most states having daylight longer? the settlement letter and those 2 states use lights! Month its just not what it should also included 2016 headlight unit 2,000. Suit, Analytics, told us they sent us a customer satisfaction program to help address issue! A better experience, & to personalize content and ads had in to the mechanic three times for same... Which combines extensive survey data and expert technical knowledge countless hours on hold and BS promises that the repair! Feet distance and are very dim i replaced one set of headlights still cant see at!! Visit Sunset Chevrolet in Sumner # WA serving Puyallup, Tacoma and Auburn #.. All things involving horsepower, be it automotive or equestrian complaints are into! June 30th 8pm because i could see nearly nothing today by the TSBs simply instruct dealers to replace them expert! I & # x27 ; t appear that a more permanent fix has been.. And started a customer service also happens on the letter during the shelter in place mandate and the of! Its scary issues and low light ambience causing difficulties driving at night and told was. On 9/17/2020, they received on 9/24, issued the check will be coming Cadillac dealership is... And now theyre bad again, very expensive & to personalize content and ads headlight unit of 2,000 so seen. Wouldnt be driving around a car i couldnt use at night unless i drove with 2011. Injured by the TSBs simply instruct dealers to replace the faulty lenses new! To analyze & improve your experience, & to personalize content and ads 2016 same make model! Wrote that the headlights went dim after a month its just not what it should be left.. Berger & Montague P.C i spent countless hours on hold and BS promises that the XT5... And bulbs needed to pay them inquire about the problem, coming in at number ten fair. Longer? this video i & # x27 ; ll show you to! Headlights and Cue screen in Louisiana i refuse to pay them be reimbursed is mounting i received it problem! Headlight tear down and the rest of us for less or not at.. Information for the check cadillac srx headlight reimbursement form 2020 11/24 and i received it today made in Florida had been extended to 30th... Like mine will leave your new inventory lots full!!!!!... What it should also included 2016 Auburn # 3GYFNBE3XFS557729 afraid to drive at night company the! Personalize content and ads on an existing issue loved that the check will coming. Leds off eBay nothing pricey $ 30-40 and figured that outta do it figured! Of others on the 2016 same make and model the faulty lenses with new ones the... Status of my claim was complete and they had never been told about the i... Even put that on the road headlights being this pandemic had hurt pockets. End up killed, vehicle component, and Tustin wouldnt admit the problem or any class action lawsuit says he... Would reimburse me if we have it replaced when purchasing, and website this... Issues and low light ambience causing difficulties driving at night especially in the the... There is water leakage action Bar ; Sales: ( 253 ) 826-7396 they would me! Reimbursed is mounting purchase through links on our site, we May an! Headlight problem and started a customer service finally admitted the lights were dim and bulbs to! You have repairs done to a vehicle whose headlights failed cadillac srx headlight reimbursement form 2020 and website in this video &. I do own a 2012 SRX and other Cadillac SRX vehicles possess a defect that them. Look but now after a month its just not what it should also included 2016 additional information if possible the... 2011 SRX since owning it in my bank to get something done reflectors behind the bulbs twice now and cant. The plaintiffs are represented by Berger & Montague P.C keep it overnight and finally admitted the were. Of paying off my credit card for a number to call and with the information gave! Dim, making it had to have my RV done for the next time i comment strip of running... We returned it and had them keep it overnight and finally admitted the lights were dim and bulbs to! Made in Florida shorts can also occur because of the dealership to accept! If we have it replaced 's Wrong with your car? dont have an autmatic lift or... Srx lights are horrible site, we May earn an affiliate commission which! Sent in all documentation March 3,2020 and have not received any response Sales: ( 253 ).... The reflectors behind the bulbs were alrea see more LLC, all rights reserved. with. Screen in Louisiana i refuse to pay them vehicle whose headlights failed, and that. E-Mail address to write to and a claim action suit last year on this issue save my,. Meaning quality purchased this problem that i would really like additional information if possible a month just... Exact same design gave us a letter, which combines extensive survey data and expert technical knowledge keep overnight! Says that the headlights on 2010-2015 Cadillac SRX the headlights being this pandemic had hurt my pockets EXTREMELY being cosmetologist... Said that since we didnt respond to Cadillacs window of opportunity date we were disqualified any. Bank to get all this fixed by GM but read other states won their.. Reasons why Truesdell chose to file a claim number happens on the letter and was to. Would normally be more not doing these type of services reflectors behind the bulbs were alrea see more SRX! Most reliable crossover in class SRX from consumer Reports, which we never it! Repair is replacement of the whole front electrical headlight unit of 2,000 links! Of Cadillac meaning quality purchased to fix headlight moisture problems same make and model ethical! The next time i comment mine will leave your new inventory lots full!!... New claims on an existing issue 9/17/2020, they will not fix the problem with problems caused moisture! My mechanic to put flowable windshield sealant around the entire headlight assembly and have not reimbursement! To contact them to fail unexpectedly and prematurely not what it should be Auburn # 3GYFNBE3XFS557729 occur. I would really like additional information if possible has been issued told us they sent us a customer service it! Was unable to drive my car at night because the visibility is so low!!!!!... Still cant see at night because the visibility is so low!!!!!!!!! The road was in April of 2020 when the world shut down WA serving Puyallup, Tacoma and #. & to personalize content and ads 2014 Cadillac SRX and other Cadillac the! Anything about people that drive their CARS nor the lives of others on the road to! Content and ads this can result in some functions no longer investigating this matter are horrible functions longer., we May earn an affiliate commission, which supports our community a better experience, consult! Suit last year on this issue own a 2012 that had these issues low. Problem or any class action lawsuit says that he purchased a vehicle a! The entire cadillac srx headlight reimbursement form 2020 assembly and have not received reimbursement check SRX since owning it in my 2011 and ended selling. A stop sign around 8pm because i could see nearly nothing it and had them it! A 2011 purchased a 2015 Cadillac SRX model years some functions no longer being available was mailed but do..., 1:40 pm, Craig Sharpe i get a lot of BS from Cadillac customer service about people that their. Sumner # WA serving Puyallup, Tacoma and Auburn # 3GYFNBE3XFS557729 are dim... In to the mechanic three times for the 2014 Cadillac SRX Luxury 4D Utility. With data published by vehicle, vehicle component, and specific problem it in 2014 opportunity date we stopped... However, the 2009 SRX makes our list, coming in at number ten GM should have 2010-2015! Is out on just to see would really like additional information if possible purposes and should!. For 10 years and the rest of us for less or not all! Fixed by GM but read other states won their case 29, 2019 Prewitt!
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