Staff located in our ticket offices will be able to help. WikiZero zgr Ansiklopedi - Wikipedia Okumann En Kolay Yolu . Do you agree the fine was just? phone number for birkenhead bus station phone number for birkenhead bus station. Aintree railway station is a railway station that serves the village of Aintree, Merseyside, England.It is on the Ormskirk branch of the Merseyrail network's Northern Line.Until 1968 it was known as Aintree Sefton Arms after a nearby public house. It opened in December 1927;[138] lifts on either side of the station as well as chutes enabled the transfer of mail to and from the main station. A monthly (or longer) season ticket can be replaced at the station it was bought from, but an administration fee will be charged. New Year's Day - A 30-minute Sunday service will run. If you bought a ticket for a train that is delayed or cancelled, and you decide not to travel, you can get a full refund by returning the unused ticket to the ticket office immediately. Barry Ward said his son Josh had purchased a ticket from Ormskirk to Liverpool Central on October 18 when he came to visit his girlfriend who had recently moved to university. Four underground stations in Liverpool city centre connect to the wider Merseyside area, Wirral, Chester and as far north as Southport. Some advance tickets have restrictions on exchanges and these will be explained to you when you buy them. Am I entitled to a refund if I have completed my outward journey but been delayed on my return? Catering: Vending Machine Season tickets valid for a month, or longer, can be issued any time up to seven days in advance, and can be renewed at any staffed station. Rail users are being slapped with fines despite buying their tickets online but a technicality means the ticket must be printed to be valid. We also understand that for most of us our travelling habits have changed and we are not using the train for regular journeys like before. We help customers across Europe make more than 172,000 smarter journeys every day. It is also now possible to collect train tickets purchased through other online retailers at any staffed Merseyrail station. He had a return ticket. There is no extra charge for bringing your bike. Car park and ticket office are step free and wheelchair access is available on the Liverpool bound platform only. A booking confirmation email or reference is not accepted as a valid ticket for travel. How can I find out about the facilities at my station? Your interactive, shareable online planner & guide to great days out. Use our Station Finder on the left of this page to locate your nearest station. Motorised cycles, tandems, tricycles and 'Rann' type trailers can't be taken on board a train. Manual and powered wheelchairs can be taken on all our trains but some stations may be inaccessible. What are they? Pet carriers should stay on the floor (or on your knee if they are small enough). Flexi Season tickets. Answer 21 of 20: The trip report for my Birthday in March this year should have been for a trip to the Netherlands but with still so much uncertainty over Covid we took the decision to change,after 2 lockdown Birthdays I wasn't taking a chance this year,any TA. Children aged 5 to 15 need to buy a child ticket. The nearest alternative car parking facilities are at Green Lane Station, CH41 9AN. It means you only have to queue up at the ticket office once and you can travel multiple times. Merseyrail tickets usually go on sale 3 months before the date of travel. "It is not possible to travel using an email confirmation or booking reference number. If you're after cheap Merseyrail train tickets, look no further. If you think there has been a mistake, take your ticket back to where you bought it. Once in Liverpool, there are plenty of attractions to see. One ECHO reader commented: "Same thing happened to me last week. When he arrived at Liverpool Central, having never been there before, he was slapped with a 20 fine for not having a printed ticket as he was told the e-ticket was not valid. Merseyrail ticket machines (too old to reply) Neil Williams 2005-07-04 19:01:28 UTC. The pair decided to take a day trip to Liverpool but he was handed a 20 fine at Liverpool Central Station, despite having proof he had paid 7.40 online for a ticket, travelling from Ormskirk. The availability of trains will differ on a day to day basis, due to events such as train examinations (the equivalent of an MOT test on a road vehicle), scheduled refurbishments, maintenance, and disruption to our timetable. We also reinforce this message to our passengers both on our own website and via signage at our stations, "Whilst we cant comment on individual cases, we would encourage anyone who feels like they have not been properly informed to contact the retailer in question to discuss their concerns., Receive newsletters with the latest news, sport and what's on updates from the Liverpool ECHO by signing up here, The train ticket was purchased online from Ormskirk to Liverpool Central but due to no printed ticket, was deemed invalid. 1. The origin or destination station must be a gated station. "So he paid for the ticket and had all the evidence on his phone but still got a fine. Platform Validators are at all Merseyrail stations, for use with tickets purchased through the MetroSmart website only. The cheapest way to get from Shore Road Pumping Station to Bournemouth Pier costs only 55, and the quickest way takes just 4 hours. Watching Liverpool or Everton play has also become something of football pilgrimage for sports fans and can certainly add to a great day out for groups and families. Our control room team will arrange for you to receive the help you need. Barry told the ECHO : "He bought the train ticket on Trainline and it said you cannot collect tickets from the Ormskirk station because there are no machines. Both let you skip the queues at the ticket machine and breeze straight through the gates using your phone. Got a query about your Merseyrail journey? Latitude 53.64652777. Use this tool to build your own journey or choose from an exciting range of specially selected tours. All items found on our trains or stations are sent to our Lost Property office. / 53.383; -3.016. Sunday - 07:58 to 00:21. Book your train journey directly with Northern. My train has been delayed and I cant travel, can I get a refund? Both Merseyrail lines supply trains to each of Liverpools four main train stations Lime Street, Central, James Street and Moorfields, giving passengers plenty of options to get in and out of Liverpool. Tickets and Passes section of our website at here. Disused line. Tickets can be purchased from ticket offices at our 64 staffed stations or from ticket vending machines. Should you wish to submit a complaint you can: We welcome any comments regarding our services, staff and facilities and actively encourage our Customers to let us know how we are doing. Subject to availability. //-->, © 2022 Button IT Net Travel from United Kingdom to Austria is: Unrestricted . You can get up to a 1/3 off the price of Off-Peak train tickets when using a Railcard. You can view all the attractions which are accessible along the Merseyrail network, create your personalised day plan including train times and directions at Merseyrails leisure site. For more information Click here . Tickets bought through Trainline must be collected before boarding a Merseyrail train. Station staffing times may vary, please visit Merseyrail.org for up-to-date times. Parking. Our staff will be able to advise you on the full range of tickets available for your journey, including long distance travel. "He doesn't know the area. Then walk to Liverpool Street Station. Advance tickets and other promotional tickets may have little or no refund value. Unstaffed stations are fitted with a ticket machine to buy your tickets before you travel. Be quick though, as they sell out on busier routes. He's not from the area, so how is he supposed to get one. Barry Ward said his son Josh was not aware of this rule when he bought a train ticket via Trainline when visiting his girlfriend in Ormskirk. Wherever youre going with Merseyrail, start your trip with us. Journey time to liverpool is about 45 minutes. If you have left the station but still wish to claim please complete a refund form and, with your ticket, either hand it into the ticket office or send it in to our Customer Relations team at: Freepost MERSEYRAIL CUSTOMER RELATIONSMerseyrailBR PropertiesRail HouseLord Nelson StreetLIVERPOOLL1 1JF. From kids to elderly people, there are great discounts out there to be had. 94% of our customers wouldn't use anything else! Platform 1 (for Liverpool-bound trains) has a payphone, vending machine, and a waiting room. Sunday - 07:29 to 00:12. In the event of the ticket machines not working, (at least 1 day this week at Capenhurst), passengers can obtain the permit to travel to aviod a PF. However, despite buying the ticket via Trainline, costing him 7.40, Barry said his son was unaware he needed a printed ticket for the purchase to be valid. "Merseyrail need to keep up with the times. Smartcard Validator: Yes. "Someone else walked past who didn't have a ticket and they were allowed to buy one there and then. Outside of our office hours please contact us on 0151 702 2704. For example, if you paid by credit card, your refund will go back on to your credit card. Merseyrail operate a direct electric train service from Chester to Liverpool every half an hour from Platform 7a in the far side of Chester railway station. Our team will also let the station you are travelling to know that you are on your way so that staff at that station can be ready to meet you when you arrive. Just approach them and let them know you need their assistance and they will do their best to make sure you get on the next available service and will also be able to answer any other questions you may have. You should always make sure that your animal is able to comfortably stand up and lie down whilst it is in the carrier. Greg Suligowski, Head of Communications at Merseyrail said: "Passengers purchasing tickets to travel on Merseyrail from third party retailers such as the Trainline, must have their printed ticket with them in order to travel. It is priced at 3x standard return price for your chosen journey and the cost of a return journey can be found here. The iconic Liver building stands tall among the Mersey skyline and getting up close is a must for anyone visiting the city. The station's design reflects that it is the closest station to Aintree Racecourse, where the annual Grand National horse race takes place. You can send the form directly to us at: Freepost MERSEYRAIL CUSTOMER RELATIONSMerseyrail BR PropertiesRail House Lord Nelson StreetLIVERPOOLL1 1JF. Journey time to liverpool is about 45 minutes. Win a Family Ticket to Southport Pleasureland! Station code: SNH: Fare zone: A1/A2: Classification: DfT category D: History; Original company: St Helens Canal and Railway: Pre-grouping: London and North Western Railway: Post-grouping: London Midland and Scottish Railway: Key dates; 1 February 1858: Opened as St Helens: 1 March 1949: Renamed St Helens Shaw Street: 11 May 1987: Renamed St . You can take dogs, cats and other small animals as long as they do not endanger or inconvenience other customers or staff. We also have a corporate season ticket scheme where companies can help their employees spread the cost of buying an annual season ticket. Sure that your animal is able to comfortably stand up and lie down whilst it is in carrier. The area, Wirral, Chester and as far north as Southport go on sale 3 before... We also have a corporate season ticket scheme where companies can help their employees spread the cost of buying annual! 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