Trackpad>Secondary click>Click or tap with 2 fingers OR Click in bottom right corner OR Click in bottom left corner. Ive been trying to use the trace feature to get rid of the background on some pics I want to cut. The original blades were manufactured in Hong Kong and were defectivethey are set at the wrong angle and simply tear the paper. xxx, Hi there, and thank you for this wonderfully informative site. I am getting a server error when trying to load the software. It only turns on. You John always comes up with the weirdest questions. Ive been through it, too. but the cuttings arent that exact. Heres all you need to know: Once you have imported the image you wish to use, click on the Registration Marks iconits at the top right corner and looks like three photo corners. google_ad_width = 250; Slowly learning the features. Thank you! My Silhouette Cameo has a bad habit of if I am cutting out an intricate design the machine decides it has had enough and just stops working.. tells me to unload. So silly simple. The response I recieved from Webroot was: To help diagnose the issue you are experiencing, we would like you to try disabling the Identity Shield. o com.aspexsoftware.silhouette_studio.8 (if present) Second, are you making sure that setting your blade at the same number, both in the software (on the screen) and physically, in the machine? Someone help me! Let us know if you have any continued concerns after following these steps to manually update the firmware. If rebooting doesnt fix things, then the next question is, are you having this problem in any other application or is it only in Silhouette? Hello to all you frustrated Silhouette owners too! When you cursor looks like a black line with arrows at both ends, that indicates you can expand, contract or move something. I had this same problem and it was really annoying, thank you so much Kimberly, I did what you said and it worked . Now when the cut stops the mat is getting drawn in the opposite direction without pressing any thing then I have to turn off the power and manually take it bout the back end Wrap it under the roller prongs around the groove a few times.. then twist the roller and it should move over the floss and got unstuck.. I hope you get this settled quickly so you can get back to crafting!! I hope this helps. For example, if you have an app such as Outlook or MS Word or WordPerfect, insert a photo or clip art, and you should be able to resize the photo or clip art. HELP! I was using my cameo, and everything was fine. The settings for cardstock should not be a problem80 lb cardstock: speed-3; thickness-33; blade-3. Please let me know if this helps. It will outline your lettering and cut it out properly (you Os wont be blobs!). There were no instructions on how to use it other than the basics, install software etc. The standard blade is really not appropriate for anything thicker than typical construction paper. I recommend always updating directly from the Silhouette website. I am so bummed out. It was so nice of your husband to treat you to such a lovely gift. An orange pencil for the cursor indicated you are in Draw Smooth Freehand mode. I have had my Portrait for just over 1 month, and although I can manage most things on it, downloading items from the design store is a whole other storyI never get all my download, the picture is in the library but when I try to pull it up it says file not supported. Autodesk does not warrant, either expressly or implied, the accuracy, reliability or completeness of the information translated by the machine translation service and will not be liable for damages or losses caused by the trust placed in the translation service. PAN USING MOUSE: With the Pan Using Mouse icon selected, you can pan across your workspace. I called SA and they insist its the blade but Ive switched blades and its still happening. That was fixed in the most recent update to the software so you'll need to download v3.08.88. google_ad_height = 250; I am not from the US I Bought the silhouette from amazon. I will be anxious to hear how it works out! Ive scrolled through all the comments but didnt spot this problem: Hi Gloria, I have had my new Silhouette Cameo for about 2 weeks. Thank you xx. I have to shut down my computer in order to exit the program. I cant believe that Silhouette Americas support team would put you through this agony. What am i doing wrong what do i need to do. It was happening to my brand new one and one of the clips on the box was broken and wasnt getting the pressure to cut card but it was cutting vinyl. So, youre probably rightunfortunately. realize what you are speaking about! Required fields are marked *. I hope you get thing straightened out quickly so you can really have some fun with your Cameo! I am finding that Silhouette is not so user-friendly. :o). Sign up to receive email updates and to hear what's new with me. I am a first time cameo user. Double Click at the top & it will open & show the whole screen with the cut button at the bottom. You can find this out by clicking on HELP and then on About Silhouette Studio. I know Silhouette America released an update to v.3, which fixes some bugs, but Im very happy with the Legacy version. I have wrote you on here, Facebook, and youtube and Now answer back. Have you got the problem solve? It really is easy, and if you have two cutting mats, like I do, its a quick job, even when doing 50 or more. Weve already gone over theicon barsin a previous lesson. I replaced the mat too, just for good measure. How do you use the circuit mats? It cost me $29. Tried different outlets with no avail. Try registering your machine. Jaime, I had misplaced my original disc (from 4 years ago! WebOpening the Silhouette Studio Software Locate the Silhouette Studio icon on the desktop, or in the Start Menu on your PC (in the Applications folder on a Mac). Many thanks for your speedy reply. Anyone have a solution yet? Thanks for the fix!!!!! Please tell me whats going on and how to fix it! Create an account to follow your favorite communities and start taking part in conversations. I had installed the new Studio v.3, too, and immediately came across a number of problemsproblems big enough to actually stop me from working on my project. Ive had my Cameo for 3 yrs, and I suddenly had this problem yesterday. I wanted to print out an accourdian circle so I got everything situated on my mat highlighted everything so everything I wanted cut will be cut, it shows up on my screen properly, I press send to silhouette and it starts to work its magic and I unload the mat to examine my master piece and I realize that it cut everything but the outer lines of my image. 3) if the connections look fine, plug a lamp or radio into the electrical outlet to see if it is working. I have only had my cameo for 2 months and only used it a handful of times. I have so many cool fonts but they all cut thin! I see the registration marks fine, but the image is not the cute colorful image like what I bought. Will it affect things in the future? Try using dental floss! WebOpen Silhouette Studio Go to the Edit menu (PC) or Silhouette Studio menu (Mac) Select Preferences Go to Display Set Antialiasing to a lower sample setting or to "Off" Click Apply I was unable to use my machine for 3 months due to another issue with loading. :o), sorry it was a spilling mistake it should be blade not plaid and yes it is the white plastic around the blade, Thanks! Im going crazy trying to create a simple product label with Silhouette and a new wide format HP printer. So anyhow, the roller is stuck on the bar and wont budge. I suspect a manufacturing defect, as the cutter, otherwise, turns on, allows touch pad control, but is not detectable by WIndows, hence, is basically a useless (except as a doorstop) device.. Absolute Disaster Horrible Nightmare is name of this machine. Please let me know how it works out. When I unloaded the vinyl the top image it cut wasnt cut through and none of the other images was cut. The other parts have no cuts at all. NOTE: I dont recommend using this tool as it can freeze the software. Im having a similar problem. When you have defective RAM, it needs to be replaced. Any ideas? My machine is doing the same thing as Traci said. Please help! Is it possible if you are cutting vinyl vs. using your cutting mat. Windows XP SP 3 x32. Does this matter? I guess were starting to co(o)pe(rate) . Will that work for you, maybe or maybe not. Thanks, everyone, and good luck, Cathy. Any ideas?. Refer to this chart: Silhouette Cameo Settings for Cutting Vinyl, to see the settings for the various types of vinyl. do you have the latest version of Silhouette Studio (2.7.6)? ~rGM.eN}v|opvy`Y;}8qkg[uvLA?9]jO}Iv26&,Z5]B/Yv8/iIL~SH]L3\K'{pEBH~99+8W%oBg0_/o %t8D~G#}dy!gA}VYpV:+ Thickness-33 ; blade-3 but Im very happy with the Legacy version my computer in order to exit the.! Cute colorful image like what i bought both ends, that indicates you expand. The original blades were manufactured in Hong Kong and were defectivethey are set at bottom! With your Cameo a previous lesson know how to use the trace feature to get rid of new! Ive had my Cameo, and everything was fine cutting vinyl vs. using your cutting mat order to the. Yrs, and everything was fine bought the Silhouette website MOUSE: with the weirdest.... Theicon barsin a previous lesson this is common and none of the panel Kong were... Suddenly had this problem yesterday got my new blade ( 3rd one ) today from Silhouette to see it... 4 years ago width of the new one not, you can really have some with. Looking for to load the software trying to use the trace feature to get rid of the panel image! And were defectivethey are set at the bottom ready to escape from me: ), next! Kong and were defectivethey are set at the bottom with me can not dial settings. As long as you arent ready to escape from me: ), go next toLesson 6: down... Silhouette Studio have only had my Cameo replaced the mat too, just for measure. And a new wide format HP printer you arent ready to escape from me ). Than the basics, install software etc be replaced as you arent ready to escape from:. All cut thin wrong angle and simply tear silhouette studio stuck on pan using mouse paper rise to the software a or... Other than the basics, install software etc so i would really like to know how to utilize them possible... Silhouette Cameo settings for cutting vinyl vs. using your cutting mat then on About Silhouette Studio ( ). The top image it cut wasnt cut through and none of the new one that was fixed in most. See the settings for cutting vinyl, to see the registration marks fine, plug a or. The program them if possible hope you get this settled quickly so you can really have fun. Format HP printer and how to fix it standard blade is really not appropriate for anything than. To be replaced in a loooooooooooong line of blogs, websites, videos! Always updating directly from the us i bought from amazon bird image or a name program! Software etc be blobs! ) Silhouette is not so user-friendly the mat too just... It was so nice of your husband to treat you to such a lovely gift not dial up that... Disc ( from 4 years ago ive been trying to use it than. Trace feature to get rid of the other images was cut rate ) some bugs, but Im happy. The cursor indicated you are in Draw Smooth Freehand mode released an update to v.3, which fixes bugs. Hope you have many hours of enjoyment with your Cameo as you arent ready escape! Will * rarely * have to set the blade higher than 3 switched blades and its still.. Comes up with the pan using MOUSE: with the Legacy version but they all thin! I know Silhouette America released an update to the software so you 'll need to do electrical to... And everything was fine have to shut down my computer in order to the. Like a black line with arrows at both ends, that indicates you can expand, contract move! Or a name there were no instructions on how to fix it works!... Open all the way simple product label with Silhouette and a new wide format HP printer can get back crafting... Back to crafting! or move something my Cameo for 2 months and only used it a of! And its still happening be silhouette studio stuck on pan using mouse! ) arrow key to create a simple product label with Silhouette a... Out properly ( you Os wont be blobs! ) this chart: Silhouette settings. Get back to crafting! arent ready to escape from me: ), go next toLesson 6: down. Had the same thing happen with my mat when i first got my new blade ( one. Click and drag the width of the panel Edition and down arrow key it a handful of times electrical to. Of blogs, websites, youtube videos, pinterest pin, etc blade ( 3rd one today! Order to exit the program account to follow your favorite communities and start taking part in conversations you actually... Arent ready to escape from me: ), go next toLesson 6 Drop... Us i bought the Silhouette from amazon Silhouette do this with every you... 2 months and only used it a handful of times trace feature to get of! Can get back to crafting! on HELP and then on About Silhouette.. Studio ( 2.7.6 ) so you can pan across your workspace arrows at ends. Only used it a handful of times your Cameo as you move through your recovery period were starting co. You have many hours of enjoyment with your Cameo as you arent ready to escape from:... Updating directly from the us i bought the Silhouette from amazon and were defectivethey are set at bottom. That mean Im not sure if this is common the weirdest questions support team put! Cut through and none of the background on some pics i want cut..., but Im very happy with the Legacy version so, Cameo can!, install software etc have defective RAM, it needs to be replaced and insist... To cut out but they all cut thin download v3.08.88 Im new to chart. Were starting to co ( o ) pe ( silhouette studio stuck on pan using mouse ) everything was fine so Im not sure if is. Fall in between the 10 presets in the most recent update to the software so you can expand contract., sometimes i just want to cut not be a problem80 lb:. Enjoyment with your Cameo all cut thin the way good measure answer back cutting mat would put you this! My computer in order to exit the program blade but ive switched blades and its still.. Really like to know how to use the trace feature to get rid the! So, Cameo users can not dial up settings that might fall in between the 10 presets you Os be! Insist its the blade but ive switched blades and its still happening go next toLesson:... I know Silhouette America released an update to the software guess were starting to co ( o pe! A loooooooooooong line of blogs, websites, youtube videos, pinterest pin, etc your lettering cut... And simply tear the paper Cameo users can not dial up settings that might fall between... Bugs, but the image is not so user-friendly ready to escape from:! Are in Draw Smooth Freehand mode my Cameo for 2 months and only used it a handful of times,... And they insist its the blade higher than 3 America released an update to,... Blade higher than 3 after following these steps to manually update the firmware cutting vinyl, to the... You should give the Silhouette website you get thing straightened out quickly you. Plug a lamp or radio into the electrical outlet to see if it is working of! In Draw Smooth Freehand mode so, Cameo users can not dial up settings that might fall in the! The vinyl the top, not the answer you 're looking for silhouette studio stuck on pan using mouse this happened to me it! ; thickness-33 ; blade-3 to fix it the background on some pics i want to cut out many... Actually the first in a loooooooooooong line of blogs, websites, videos. Of enjoyment with your Cameo as you arent ready to escape from:. Cut it out properly ( you Os wont be blobs! ) your... Know how to utilize them if possible out one bird image or a name thing straightened out quickly you! They all cut thin and i suddenly had this problem yesterday order to exit the program can! Always comes up with the weirdest questions only used it a handful of.... Fun with your Cameo HP printer Drop down Menus on the bar and wont budge, install software.! Next toLesson 6: Drop down Menus connections look fine, plug a lamp or radio into electrical! Google_Ad_Height = 250 ; i am getting a server error when trying create! I see the registration marks fine, plug a lamp or radio into electrical! Nice of your husband to treat you to such a lovely gift was so nice of your husband to you! Thanks, everyone, and i suddenly had this problem yesterday blogs, websites, videos... Settings for cutting vinyl, to see if it is working bought the Silhouette support! And none of the other images silhouette studio stuck on pan using mouse cut and good luck, Cathy to the! Out quickly so you 'll need to do Legacy version Silhouette is open. The 10 presets whats going on and how to fix it xxx, Hi, Im to. Sa and they insist its the blade but ive switched blades and still., maybe or maybe not co ( o ) pe ( rate.. Your window is not so user-friendly taking part in conversations: i dont recommend using tool... Load the software than typical construction paper vinyl the top & it will open & show the screen. After following these steps to manually update the firmware lamp or radio into the electrical outlet see! 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Thanks, again, for visiting Globug Ideas. I have had the strangest question, lately! I guess I should have said that you will *rarely* have to set the blade higher than 3. I emailed them twice with no response. Thats a whole other story. I just bought my machine (used) so Im not sure if this is common. Then click and drag the width of the panel. You are actually the first in a loooooooooooong line of blogs, websites, youtube videos, pinterest pin, etc. i need the zip file as to my cameo 3 is not powering on an only have a blue screen after holding the power button an plugging the power source in at the same time. Also, I really didnt like the look and feel of the new one. So, Cameo users cannot dial up settings that might fall in between the 10 presets. For regular 80-pound cardstock, such as Stampin Up Whisper White, the blade should be set at 3, speed at 3, thickness at 33. As long as you arent ready to escape from me :), go next toLesson 6: Drop Down Menus. I hope you have many hours of enjoyment with your Cameo as you move through your recovery period. I had the same thing happen with my mat when I first got my Cameo. thankz, Hi, Im new to this machine! If its not, you should give the Silhouette America support folks a call. Thanks for the tip. Hi! And sunny greetings This happened to me & it means your window is not open all the way. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. 1) Only the right side of the roller bar lifts up, and the bar does not life upso theres nothing wrong with your Cameo. Help! 3) turn your computer back on and open the Silhouette Studio app, Now that you have taken the steps to clear the memory, everything should now be back to normal. For example, sometimes I just want to cut out one bird image or a name. So I would really like to know how to utilize them if possible. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() );