However, you need to have an active subscription to these channels as well. To begin, reboot your Xfinity device. Our tv reads oops, unfortunately this feature is not working. GODDAMN. Before we start troubleshooting streaming issues with Comcast Xfinity, there are two things you need to check: All good with number 1 above? Xfinity hasnt acknowledged any outage yet. Why do we let them charge us this much for unreliable internet. Downdetector's Comcast heat map shows where user-submitted problem reports are concentrated over the past 24 hours. @Xfinity I give you almost 200 dollars a month and the service is awful and Internet is slow and unreliable. We apologize to those who were affected. Please note that, depending on their product replacement rules, they may or may not be able to replace the remote control if it is an older model and you have had it for a while. At this stage, youll have two options System refresh or Restart the device. Descriptions: To reset your TV to factory settings, try these steps: Turn on the TV. When the number of reports exceeds the baseline, represented by the red line, an outage is determined. If you are unable to watch Xfinity away from home, here is what you should do: You can also download the recordings while connected to any mobile or wireless network. Looks like the Xfinity service is under maintainence today, after suffering a massive outage yesterday. So why dont you try Speedify for free? @XfinitySupport why is it that everyone I know who lost power in MI had their internet restored as soon as their power was restored, except in Detroit, where Xfinity holds a service monopoly, and where we've been waiting for 3 days now? Can you please send us a DM @ComcastCares with your info? 2023 Cond Nast. Unfortunately, the support team hasn't yet acknowledged the outage. 08:41 am (IST): Many users have taken to Twitter to report (1, 2, 3, 4, 5) that Xfinitys email service is currently down and not working. Disconnect your mobile or Wi-Fi internet connection from the device you're using, wait for 30 to 60 seconds, and then reconnect. Your IP: Yall really need to inform your customers. You may encounter a blacked-out screen if you select a channel or service that you havent paid for since they will still be visible to you in the guide. 12:20 pm (IST): It seems Xfinity users cant catch a break. Free shipping for many products! The most recent Comcast Xfinity outage reports came from the following cities: 05:45 pm (IST): The outage with Xfinity appears to have been resolved as there arent any reports indicating widespread issues with the Wi-Fi service, as indicated on Downdetector. . CTV Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc. @XfinitySupport is xfinity down in Stockton ca? 06:29 pm (IST): Diminishing reports on Downdetector and social media platforms such as Twitter suggest that the outage with Xfinity services has been resolved for the most part. Xfinity customers get all this, free: Everything you need to manage your account pay your bil 14 devices on my network in 5 minutes after a reset. Multiple fresh reports on Twitter as well as Downdetector indicate that the service is still down for some users. And we wonder why users won't use MFA. We are happy to do that, once the interruption is over. Im on my fifth agent within 3 months that said theyd fix something that they never did. Xfinity Flex is not working? Find out what is going on. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. 09:39 am (IST): Recently, the Xfinity subscribers have encountered an internet, TV, and Voice outage that lasted for a few hours. Click to reveal Twitter broke, xfinity broke. They tried to charge me a $100 tech fee for the guy resetting it and it being hacked again 5 minutes later. Xfinity by Comcast outages reported in the last 24 hours. In the last three months, how would you rate Comcast Xfinity? Please let us investigate this and ensure you are able to get back connected. I show you how you can turn the voice control on and off and other. The company hasnt yet acknowledged the outage. Thus, you can watch content from the app by using a compatible device. But 25,000 and 54,000 Downdetector reports are both unusually high numbers. Around two months back, I had purchased an Xfinity TV. Charter Spectrum, which has nearly as many residential customers as Comcast, had 835 reports on Downdetector at about 9 am ET today. There might be a mistake in your Xfinity voice remote configuration if you are having issues, whether you are setting it up for the first time or have been using it for a while. 06:53 pm (IST): It appears that the recent outage with Xfinity has now been resolved we havent come across any fresh reports on Downdetector. Confirm that your set-top box receives timely updates from Comcast. I thought that it was just a temporary glitch. Available plans include by the gig (1GB starts at $15 a month) or unlimited data ($45 a month). You could also try resetting your device. However, if you wish to configure or pair your Xfinity remote, visit the Xfinity support website or get in touch with their customer service. (Source), xfinity went down before I could spend my resin tonight @comcast please i need to do my dailies (Source). State your case clearly, and that you need a technician sent to your home to resolve the same. Has it been dropped from a great height? When it comes to Comcast streaming problems, the most common symptom is buffering. #staywoke. Once again, it seems Xfinity users in certain areas are experiencing connection issues as the service is undergoing an outage. Head here. Rather than simply calling it digital cable, Comcast refers to Xfinity TV as an "entertainment operating system" due to the way it blends streaming and standard cable features . This not only affects entertainment value, but also causes major issues with remote working, which is a much more common thing in today's world. Hello there, and thank you for reaching out. If you have a non-Xfinity router, look for a small reset button on . Four times this week, and now the whole system is shut down, not just internet. Thanks for reaching out! I went through 10 passwords and network names. You are looking : oops unfortunately this feature is not working, The following summaries about what is goat pus will help you make more personal choices about more accurate and faster information. Here are the steps which you can follow to deactivate this mode: Settings Device settings Power preferences Power saver starts after Turn this off. . This is not the experience we want you to have - please send us a DM! Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Down detector conveys Comcast is encountering an outage at this moment, as can be seen in the live outage map below. Thanks for taking the time to reach out to us regarding your tv service issues. Share them here. So allow us to guide you through to a real person. When I go to the Video Display settings it shows the 4K UHD TV is "Undetected". It is worth noting that resetting your remote means reconnecting it to all your devices and changing your settings to your preferences, but if it gives you voice control, its worth the extra effort. How to fix, LG universal remote codes for Vizio TV and how to program, How to troubleshoot Vizio TV color problems, Your device does not have an active network. The maintainence, as you can see in the screenshot shared by a user here, is of around 6 hours. 109. Always perform a lengthy reset while using the . If there are no reported outages, check for these common device issues: Make sure the plugs for the devices haven't come loose, the outlets are working and a fuse hasn't blown. @YouTubeTV MLB Network is carried by a large variety of cable providers, such as AT&T U-Verse, DirecTV, DirecTV Stream, DISH Network, Spectrum, fuboTV, Hulu + Live TV, Sling TV and Xfinity/Comcast. Heres what they said: As of April 20th, the Xfinity Connect app is unfortunately discontinued in an effort to streamline our apps as much as possible for the best customer experience. Relaunch XITE. You can email the site owner to let them know you were blocked. Click the "Direct messaging" icon near the top right of the page. Advertisement. The action you just performed triggered the security solution. (Source). "Some customers are experiencing intermittent service interruptions as a result of a network issue. All was fine earlier today, but suddenly no video (just onscreen Oops message). Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. Close any background programs that might be using bandwidth. The Down detector also confirms the outage. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Peacock I pay for the best internet and its so bad. COMCAST. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. VERIZON MAKE THIS RIGHT. You can only use the app if it is compatible with your device. I was recently sent a 4K XG1 v4 box from Xfinity. Perform a power reset of the TV.. Check to see if there are any other devices on your home network using bandwidth. Take a look at the outage map below: While responding to one of the affected users, ComcastCares has responded by saying: Oh no! If the rest of the remote works but the voice control doesnt, the problem is most likely not dead batteries, but it might be weak batteries; thus, its worth attempting to change the batteries to fix your remote. I have it hooked up to my new Hisense H9G. . Theres yet to come an official confirmation regaring the problem today. 05:29 pm (IST): Xfinity support did put out a tweet confirming that the service was being restored and the root cause was being identifed after the outage yesterday. You can refer to the answers, The following summaries about unscented goat milk soap will help you make more personal choices about more accurate and faster information. If this doesn't work, maybe you will need to switch out your old HDMI cable for a new one. Numerous problems can explain why the Xfinity Stream app is not working on Roku. oops unfortunately this feature is not working ? 04:00 pm (IST): Considering there havent been any new reports of the recent Xfinity outage on Downdetector, the issue appears to be fixed. Speedify LIVE Office Hours: Q&A With Our Developers. The issue has been resolved on our end according to our video engineers. On Roku live Office hours: Q & a with our Developers catch a break never.... 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