I get home from the hospital I had ankle surgery ankle replacement surgery I get home from the hospital Wednesday no gas Ive been on the phone every day cents still no gas they keep town and then now theyre telling me theres a late fee of $36 on there thats why theres a hold theyve got 1000 bucks in my money, but wont deliver any gas . This is unacceptable. I asked him to remove my number from the system and was put on hold for 15 minutes until I finally hung up. Even turned off the furnace and water heater pilots on Feb 22 when we were barely above 0%. I have been a paying (never paid bill late) customer of Amerigas for many years and I am surprised at the way they handle their customer service in these tough times however there aren't many other propane compaies in the area to choose from so I guess that is why they treat their customers with absolutely no respect . A company which promises to provide a service essential to life is acting with complete and utter disregard for our health. I need by money returned to me expeditiously. On 2-08-23 I received a delivery to fill my tank. The last time we talked with someone, they suggested we pay the entire bill again by check, and maybe then they would refund the credit card. Access the headquarters listing for AmeriGas Propane LP Contact Information 2540 Warren Dr Ste C Rocklin, CA 95677-2178 Visit Website (916) 387-0106 Average of 769 Customer Reviews Customer. The tank has yet to be remover, nor have I been issued a check for the propane inside it, about 180 gallons. I paid Amerigas in advance on 12/22/22 for delivery between 12/26/22 and 1/02/23. *Business Days are M-F, and do not include Saturdays or holidays. AmeriGas. free lookups / month. I called your customer service and arranged for the tank and gas to be picked up and was assured it would happen within 30 days, this occurred on January 11, 2023. R. Davis. At your convenience, please contact Fran directly via email at [email protected] so we can promptly assist you with this issue. i had a service call on my propane tank on 10/31/22 which i was charged $194.99 they checked my tank and outside lines for leaks in order to get my propane tank refilled, then i had my propane tank refilled on 11/15/22. Header placeholder lorem ipsum dolor sit amet, consectetur adipiscing elit. I can't cook without propane, nor can I heat my trailer. 392 $240.23. (business & personal). Well, I was supposed to be on "automatic delivery" which never happened, so when I reported my tank at just under 10% after having not received a bill, so went out to check my tanks, was told I would be put on high priority status and someone would be out to me within a few days. I expect some kind of compensation for your error and for leaving me without the above-mentioned appliances. They won't even remove their propane tank from my front yard six months after closing my account! I have called customer service 4 times and still I am no further along than before I started. Sr. Director, Investor [email protected] Im pretty much at my wits and I dont know what to do at this point. Refund the overpayment that you charged. An unauthorized delivery of propane when the price of propane was at the highest it has ever been. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The one time they were supposed to come out they never showed up and then closes out the ticket as being completed. Maybe one could return my call the next day, I was told. AmeriGas Propane - propane delivery, scheduling inspection and tank removal. Ever since the company went from Northern Energy it has created havoc for Many customers. A clear bill with no charges on it . King Limousine and Transportation Service Locations, Work at The American College of Financial Services, The American College of Financial Services Employment, Commercial Service Technician AmeriGas Propane Jobs, Manager Finance Planning And Analysis AmeriGas Propane Jobs, Learning Specialist AmeriGas Propane Jobs, Senior Finance Analyst AmeriGas Propane Jobs, Seasonal Sales Representative AmeriGas Propane Jobs. This comment was posted by a verified customer. Email. They rip you off for the price of their propane. In order to continue to be timely on my bills, I paid the $120.39 bill. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. My house in Meeks Bay, Tahoe Hills subdivision, California. Customer Relations, [email protected] Sent to collections due to their non response. - Come and reinstall the tank and lines then fill it. I called twice today and was told I have a delivery scheduled for today, but as of this posting at 5:20 on a Saturday, I am still in front of a little space heater, wrapped in blankets, freezing. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. An email response later said our check would be processed within 1 to 2 billing cycles. My name is James Tyree and we have been customers of Amerigas for many years, at least over 22 years. I got a computer that told me that I have a $120.39 Credit. I live in Cora, Wyoming. Called back and asked for a manager and was told none were available. The official address for their main head office is listed below. Should your complaint not be dealt with adequately, you are encouraged to contact the District Manager, followed by the Area Director, and even the Region Vice . We have called numerous times regarding the delivery of propane. Finance, Treasury, and ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Corporate Offices King of Prussia, PA 460 N Gulph Rd, King of Prussia, PA 19406-2815 Departments: IT, Engineering, Supply Chain, Facilities, Human Resources, Finance, Construction, Customer Service See 1 Jobs HQ Cotati, CA Departments: Facilities, Sales Healdsburg, CA 434 Center St in Healdsburg, CA Petaluma, CA How can we help you? However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. AmeriGas is a master limited partnership (MLP) First of all, AmeriGas actually isnt a stock at all. Every time, we were assured we would get a delivery the next day. I looked up the phone number for Amerigas and called. How do you reserve parking at Yankee Stadium. Business Started Locally: Director of Industry & First, propane dealers do not have the attributes of a public service company: they do not deliver propane to consumers by way of permanent physical connections, they do not have an exclusive service territory in which the state has authorized them to operate, they are not monopolies, and they do not have the power of. If propane costs $2.50 per gallon, using this as an example, natural gas is the cheaper option. Failure to close account and pick up tank. I have made several phone calls to your customer service and continue to get a different answer each time. The following month, seeing no credit, we Share your photos and videos with others to prove the truth of your words. I pay my bill on time every month! Amerigas got to big and now they have no customer service and they are beyond doing any work even for customers who have been with them for 17 plus years. This is the WORST company that has EVER existed. Other executives include John Lee, Vice President, Financial Operations & Planning; David Ritts, Chief Information Officer and 5 others. King of Prussia, PA 19406, Tameka Morris How do I contact AmeriGas local office? Where is the corporate office for AmeriGas? Since these two issues, I am now down to less than 8% in my tank. AmeriGas Propane headquarters is in King of Prussia, PA. AmeriGas Propane has 8 locations in the United States. Amerigas HQ Corporate Phone Number: 1-610-337-7000, Customer Care Phone Number for Support: 1-800-427-5968. Read full review of AmeriGas Propane and 1 comment. Chief Financial Officer @ Marathon Digital Holdings, Vice President Finance and Chief Financial Officer @, Director Treasury Services and Investor Relations and Diector of Treasury Services @, Financial Manager - Operations - Northern Division @. Sent to collections due to their non response. AmeriGas is a master limited partnership (MLP) First of all, AmeriGas actually isnt a stock at all. None of the information on this page has been provided or approved by AmeriGas Propane. AmeriGas Propane is headquartered in King of Prussia, PA and has 8 office locations located throughout the US.See if AmeriGas Propane is hiring near you. And, by the way, this is an overseas answering service and they couldn't care less about customer service. I would NEVER do business with this company! Now, I'm being told that they have no idea when the tank will be picked up. Payments can be made via phone, mail, or online. I'm not sure what changes were made or what company may have bought them out, but their service is truly bad and so is their customer service department. Phone: 1-800-263-7442; Monday-Friday 7:00 a.m. to 8:00 p.m. EST; Saturday 8:00 a.m. to 5:00 p.m. EST Email: Please fill out our Contact Form, and we will get back to you within 3 business days*. I always prepay my gas for the winter. And, of course, no such thing ever happened. I never paid rent before Ive been. (610)768-7498, Shelly Oates If you live in the Bitterroot Valley of Montana you had better be aware that Amerigas propane prices are by far the highest in Montana. I got a dollar cheaper at nearby competitor. Paige O'Dell is Vice President, Customer Engagement at AmeriGas Propane (since October 2020). Emails found on company website [email protected] 100% Support 0 0 [email protected] 94% sales 0 0 Emails found on 3rd party websites No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Numerous times I called to arrange this and I could not understand the people I was talking to, I would ask for somebody different but they would never switch me to someone else, so I would hang up and try again, same thing over and over. Find contact details for 700 million professionals. Amerigas Headquarters is in King of Prussia, Pennsylvania. There are 854 companies in the Amerigas, Inc. corporate family. 460 N Gulph Rd, King of Prussia, PA 19406-2815. 2023 AmeriGas Propane, Inc. All Rights Reserved. Cost. They over-charge customers, their meter readers DO NOT know how to properly read On or about January 7th I called Amerigas for a refill on my tank. Recommended Reviews Your trust is our top concern, so businesses can't pay to alter or remove their reviews. BBB Business Profiles are subject to change at any time. Nothing happened. Good Luck because they will make up some phony charges that will break the bank and then charge you LATE FEES! This will surely increase the credibility of your complaint. Chat is available Monday-Friday 8:00 a.m. to 6:00 p.m. EST. I have been with Amerigas for a while. Could n't Care less about customer service and they could n't Care less about service! - propane delivery, scheduling inspection and tank removal n't cook without propane, nor can heat. Be copied, reproduced, republished, uploaded, posted, transmitted how do i contact amerigas corporate office? or online told were. Answering service and continue to get a delivery the next day, I 'm being told that they no. Number: 1-610-337-7000, customer Care phone number for Support: 1-800-427-5968, no thing! 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