. *Show personnel reserve the right to change this policy. FAQ page 1099-K Form: Answer to Some Common Questions. You agree that you will not attempt to evade, avoid, or circumvent any refund prohibitions in any manner with regard to tickets you purchased. $20.00 Upgrade for Premier parking. Exit / Re-entry into PNC Arena is NOT permitted, including for smoking. Upper-midscale, smoke-free, all-suite . Signs/Banners are not permitted to be hung anywhere inside the arena. If struck, immediately ask an usher for directions to a medical station. The fact that we may link to those websites does not indicate any approval or endorsement of those websites. There are various requirements and changes to the guest experience you can expect upon your return to PNC Arena. Venders for food and drinks are way too expensive so we eat before we go and only buy the $3.00 bottled water. Winston Salem, North Carolina What kind of food is there inside? Electronic devices are permitted for personal use only during Carolina Hurricanes and NC State Mens Basketball games. You cannot bring alcohol into the venue, but people had water, chairs, blankets, etc. The police tried to lessen the traffic by opening up two turning lanes onto Pavillion road and it still didn't work. Electronic devices will be permitted on a conditional basis. The young lady directing traffic, told is to go back outagainst traffic and go up one entrance for drop off. Parking prices vary for each event. An inherent risk of exposure to COVID-19 exists in any place where people gather. A Concert that is originally on sale at your Venue but is later relocated to a different Venue is treated as a cancelled Concert. State arbitration laws do not govern in any respect. Have seen many concerts there and the seating and stage is perfect. Any renewal will be subject to the same terms and conditions offered to other purchasers at that time. If you use the Site, you affirm you are at least 13 years old. all then-outstanding Fees for tickets and VIP amenities that you already ordered and/or used, plus a percentage of the total Fees due under the Agreement for the upcoming or current Concert Season (as applicable), as set forth below: For a multi-Concert Season Agreement, the Termination Fee will be based on the Fees due for the upcoming or current Concert Season (as applicable) only and not the total Fees due under the Agreement for the entire Term. SOURCE: Wikipedia.org Policies . Where applicable, you may choose to have us deliver these tickets electronically to the buyer, and such tickets will include reissued, unique barcodes. There is a no re-entry policy for all Riverbend Music Center and PNC Pavilion events. In order to get to your section (in the seats), you went through 2 event staff checkpoints (at least for our section). Guests can expect longer wait times for bag lines. The venue was easy to find, traffic was directed quickly and efficiently into the parking lots (one on either side of the street). You assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting a communicable disease or illness (including exposure to COVID-19, a bacteria, virus, or other pathogen capable of causing a communicable disease or illness), whether occurring before, during, or after the event, however caused or contracted, and hereby waives all claims and potential claims against Ticketmaster, Live Nation, and Event Providers relating to such risks. Detachable lenses must be less than five (5) inches long and less than three and a half inches (3.5) in diameter. Violation of this Access and Conditional Usage Policy subjects the user/owner to ejection and the possibility of being trespassed from the venue. Invoice means the document that details the purchase of your Premium Seat Sales package. No person shall cut, mutilate, or remove any trees, shrubs, flowers, plants, topsoil, or sod located upon the property unless authorized by management. Any assignment in violation of this section shall be deemed void. The number of tickets per Concert which may be purchased against the Ticket Credit will be based on availability of tickets at the time of your request and any applicable artist or Venue restrictions. If you or we fail to enforce any of the provisions of the Agreement or any rights, or fail to exercise any election provided in the Agreement, it will not be considered to be a waiver of those provisions, rights or elections or in any way affect the validity of the Agreement. I have seen Willie 3 times prior and this has never happened but I find it unprofessional on both PNC's part and on the behalf of Willie's part for not being honest. I will not attend anymore concerts there until they update their smoking policy. If you have an inquiry regarding a ticket re-sale transaction for any event located in Illinois, please contact us at 550 W. Van Buren Street, 13th Floor, Chicago, Illinois 60607 or (877) 446-9450 or [email protected]. PNC Music Pavilion tickets and upcoming 2023 event schedule. We moved our seats five times and could not escape the smoke. A ticket will be sold in the designated ADA section on a best available basis. Should you have further questions, please visit our Guest Services page. PNC Arena is equipped with Emergency Generator Power, which will be activated automatically in the event of a blackout. We will allow clear plastic, vinyl or pvc tote bags no. We may refuse registration, cancel an account or deny access to the Site for any reason. Tacos were so small in size, maybe they made it for Barbie dolls. By continuing to use this Site after that date, you agree to the changes. (800) 653-8000. Guest Conduct Guests may asked to leave the property for reasons including, but not limited to the following: Failure to follow Riverbend Music Center smoking policies Unruly conduct Use of illegal substances or drugs Disruptive behavior any other termination provisions in this Agreement, if we terminate this Agreement due to your breach of Sections II.B-F, you. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. All ticket purchases will be deducted from the Ticket Credit including any applicable service fees and taxes. If one or more Concerts during the applicable Concert Season is, for any reason, cancelled or postponed and rescheduled for a date outside of the same Concert Season, , you will receive replacement tickets to the next Concert, based on availability, in the order the Concerts were announced, in addition to the number of Concerts we had previously announced for the Concert Season. 1999-2023 Ticketmaster. Lots of trash and recycle cans everywhere. You will immediately notify us in writing if you discover any unauthorized use of your account or other account-related security breach. All guests entering PNC Arena are subject to search as permissible by law. PNC Music Pavilion Questions & Answers 349 Reviews Ranked #58 of 606 Attractions in Charlotte Carrie T Is there a smoking section? For a multi-Concert Season Agreement, the above shall apply to the current Concert Season only and the future Concert Seasons will still be considered committed. Loitering, the solicitation of payments, donations, services, and rides, and the advertising and/or selling of goods and/or services in any manner whatsoever including, without limitation, via charity collections, raffles,the display of signage for commercial purposes and/or distribution of flyers for any purpose are prohibited on PNC Arena property and inside PNC Arena. At the end of the concert, leaving was just as easy. Without limiting the generality of the foregoing, you will not contact us to seek a refund or exchange from us when we are prohibited from providing one by its clients, and you will not dispute or otherwise seek a chargeback from the company whose credit card you used to purchase tickets from the Site. Nestled in the rolling countryside on the northeastern edge of Charlotte, North Carolina, the PNC Music Pavilion has hosted big-name acts and major music festivals since opening on July 4, 1991. For more information, please go to our FAQ page 1099-K Form: Answer to Some Common Questions. Any failure by you to pay any amounts owed under this paragraph within such five days will constitute a material breach of these Terms. PNC Music Pavilion 3.5 349 #58 of 195 things to do in Charlotte Theatres Visit website Call Write a review What people are saying By abcjjl " Amazing show and experience " Aug 2022 Know that they have a cashless experience for the concessions. We waited for 30 minutes and he finally came out. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We drove down from Greensboro and I will never chose this place to attend any concertsI will pay extra to wait for them to come to Greensboro or Raleigh! Parenting bags, and medicalbags are permitted and required to pass through X-ray machine prior to entry. Recommended experiences in and around Charlotte. Please see PNC Music Pavilion website for further restrictions. Event date and time are subject to change. The Site and all data, text, designs, pages, print screens, images, artwork, photographs, audio and video clips, and HTML code, source code, or software that reside or are viewable or otherwise discoverable on the Site, and all tickets obtained from the Site, (collectively, the Content) are owned by us, PNC Music Pavilion or our licensors. . If you have not committed to a new package by June 1. more. YOU ACKNOWLEDGE ON YOUR BEHALF, AND ON BEHALF OF ALL OF YOUR PARTIES THAT YOU AND YOUR PARTIES VOLUNTARILY ASSUME ANY AND ALL RISKS RELATED TO EXPOSURE TO COVID-19 (AS WELL AS ANY OTHER COMMUNICABLE DISEASE) AT THE VENUE AND YOU ON BEHALF OF YOURSELF AND YOUR PARTIES RELEASE THE LN PARTIES FROM LIABILITY IN CONNECTION THEREWITH. When I included my disappointment in a survey they requested I complete, the response I received was that I should have bought seats under the pavilion (where smoking is not allowed) as there is no way they can control smoking on the lawn. The stage was massive and there were 2 large screens on either side to see if you didnt have a good view. Company Info; Policies; PNC Music Pavilion Information. If you dont have any bags, you can go through the expedited lines. WE TRY TO KEEP THE SITE UP, BUG-FREE AND SAFE, BUT YOU USE IT AT YOUR OWN RISK. Before we can pay you, we will need to collect your taxpayer information in accordance with applicable laws. Additional tickets may be purchased at the published price plus applicable taxes and fees. PNC Music Pavilion may require you to pay a fee, to be a season ticket holder, to be on the waiting list to be a season ticket holder or to comply with a registration or other requirement, in order to view listings of, or to purchase, some or all of the tickets posted for sale. Term means the period beginning on the Effective Date until December 31 of the calendar year of this Agreement, unless an alternate final year of Agreement is indicated on your invoice for a multi-Concert Season Agreement, for outdoor, seasonal Venues. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, AND TO THE EXTENT THAT APPLICABLE LAW PERMITS THE DISCLAIMER OF EXPRESS OR IMPLIED WARRANTIES, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF TITLE, NON-INFRINGEMENT, ACCURACY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING OR COURSE OF PERFORMANCE OR USAGE OF TRADE. A ticket is not redeemable for cash. Accessibility a carbonhouse experience, Bottles, Cans, Coolers & Liquid Containers, Recording Devices, Video Equipment - See Below, Electronic Cigarettes, Tobacco Products& Vape Pens, Weapons of any Type (Including Pocketknives & Firearms), Noise-making devices (i.e. It was renamed under a new naming-rights deal with PNC Bank. We reserve the right to relocate the Seats due to artist or production requirements. You will be responsible for notifying us of any change in your contact information. Aisles should be kept clear at all times. We may make changes to these Terms at any time. We reserve the right to relocate the Seats due to artist or production requirements. You may download the forms located at https://www.jamsadr.com. After about an hour a lady came up to all of the cars and told us we had to move. . If you elect not to consent to such searches, you may be denied entry to the Concert without refund or other compensation. You bear all risks of inclement weather. There should be more people directly traffic - but I just went the way I knew we came in and got right out.Nice venue. Certain maximum resale premiums and restrictions may apply in some states, and we cannot be responsible for providing legal advice regarding resale or pricing of tickets. You must pay your Fee in full before you will be permitted to place any ticket orders. Notwithstanding implementation of the LN Protocols, you specifically acknowledge that an inherent risk of exposure to communicable disease exists in any public place where people are present. OUR AGGREGATE LIABILITY ARISING OUT OF THESE TERMS OR THE USE OF THE SEATS WILL NOT EXCEED THE AMOUNT(S) YOU HAVE PAID US IN THE PAST TWELVE MONTHS. PNC Music Pavilion: Smoking Allowed in the majority the venue! You are responsible for complying with all applicable ticket resale laws, rules and regulations when listing your tickets on any resale platform owned or controlled by us. Should you do so, your tickets may be canceled, and we may, in its sole discretion, refuse to honor pending and future ticket purchases made from all credit card accounts or online accounts on which such chargebacks have been made, and may prohibit all persons in whose name the credit card accounts exist and any person who accesses any associated online account or credit card or who otherwise breaches this provision from using the Site. Opening acts or guests may sometimes tour with headlining performers. The arbitration agreement in these Terms is governed by the Federal Arbitration Act (FAA), including its procedural provisions, in all respects. We own and control all rights to the Seats for all Concerts. You may not re-sell or advertise for resale any Concert tickets on Venue property or prior to the date tickets are made available for sale to the general public. Anyone seen skating will be asked to remove the wheels from the shoe or refrain from using the skating medium (i.e Rollerblading, Skateboarding, Heelys, etc). Headline band was Breaking Benjamin. The beer was $14 a can. Some events require a ticket for every person, regardless of age. Lets just say we are not happy about our visit. Any changes we make will be effective immediately when we post a revised version of these Terms on LNs digital account management portal,Account Manager (Account Manager), at which time you will be prompted to accept these revised Terms at the time of your next login. My recent attendance at the Outlaw Music Festival was disgusting. We reserve the right to relocate the Seats due to artist or production requirements. you do get sanded prior to showing your tickets. For seasonal, outdoor venues: For those postponed Concerts originally scheduled during the Term, you will not be entitled to use the Seats unless the rescheduled Concert falls within the Term. This credit will be applied to the next Concert Season or Term. purchase rights of refusal for post season event tickets, purchase ticket packages or single event tickets. 24oz maybe as I dont remember. Get quick answers from PNC Music Pavilion staff and past visitors. You and we agree that (i) it would be extremely difficult, if not impossible, to determine with certainty the damages we would suffer in the event of Your Termination due to the uncertainty of our ability to re-sell the Seats; (ii) the Termination Fee is a reasonable estimate of the amount of our damages in the event of Your Termination; and (iii) the Termination Fee constitutes liquidated damages and not a forfeiture or penalty. The venue doesn't allow coolers, laser pointers, weapons or animals (except for seeing eye dogs). Certain maximum resale premiums and restrictions may apply in some states and we cannot be responsible for providing legal advice regarding resale or pricing of tickets. Please sit only in your assigned seat. If you are in the group ticket distribution, the Group Manager will send you an email to retrieve print-at-home tickets. The arbitration will be conducted by JAMS under its Streamlined Arbitration Rules and Procedures or, if applicable, its Comprehensive Arbitration Rules and Procedures, and any applicable supplemental rules including its Consumer Arbitration Standards of Minimum Fairness. The arbitration will be conducted by JAMS under its Streamlined Arbitration Rules and Procedures or, if applicable, its Comprehensive Arbitration Rules and Procedures, and any applicable supplemental rules. Marks means our company and Venue names and logos. You agree that you will not attempt to evade, avoid, or circumvent any refund prohibitions in any manner with regard to your tickets. It was easy and fast so you werent standing around long. Should you do so, your tickets may be canceled, and we may, in our sole discretion, refuse to honor pending and future ticket purchases made from all credit card accounts or online accounts on which such chargebacks have been made, and may prohibit future ticket purchases by any person who accesses or uses any associated online account or credit card (including any person whose name is listed thereon) or who otherwise breaches this provision. . PNC Music Pavilion reserves the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct management deems disorderly, who uses vulgar or abusive language or who fails to comply with PNC Music Pavilion rules. OUR LIABILITY WILL BE LIMITED UNDER THIS PARAGRAPH TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND THE PROVISIONS OF THIS PARAGRAPH WILL NOT APPLY TO THE EXTENT APPLICABLE LAW PERMITS THE RECOVERY OF DAMAGES, ATTORNEYS FEES OR COSTS OTHERWISE PROHIBITED UNDER THIS PARAGRAPH. Attn: Accounts Receivable This policy mimics the one used by the nfl. . See all. Admission to PNC Arena with a camera is granted on the condition that pictures taken with such camera are used exclusively for non-commercial purposes. The sale price for any tickets acquired pursuant to this Agreement that are posted for sale on TM+ shall in no event be less than the greater of $35.00 or 115% of the face value of the ticket, in either case exclusive of taxes, charges and fees. LN and the Venue reserve the right to update the LN Protocols at any time in their sole discretion. You will be responsible for printing out and using your tickets. You may not transfer or sell access to your account. After reading reviews, I was nervous about attending the Logic concert this week. Circulation between lots is prohibited. for any reason whatsoever other than a Force Majeure Event or Venue Closure (including, due to artist cancellation, bad weather, etc.). You will have the exclusive right to receive one (1) ticket per Seat and any applicable VIP amenities, as stated on your Invoice, at all Concerts at the Venue during the Concert Season. All guests 24 months or older entering the arena must have a valid event ticket to gain admission. You will not be able to obtain a refund or exchange after a ticket has been purchased, unless required by law or otherwise permitted by PNC Music Pavilion . Fans who sit are entitled to enjoy the event from their seats without undue obstruction. Emergency situations require that stairways be kept clear. read more, Need to improve on the parking situation. We own a copyright and, in many instances, patents and other intellectual property in the Site and Content. If this specific provision is found to be unenforceable, then the entirety of this arbitration section will be null and void and neither of us will be entitled to arbitrate our dispute. PNC Music Pavilion is a fantastic outdoor music venue in Charlotte, North Carolina. Additional tickets must be purchased by the deadline we set, typically in advance of or no later than five (5) days after tickets are placed on sale to the general public. Bandanas were $20. Smoking areas are no longer available outside the arena. When approved, iPads, iPods, tablets, eReaders and handheld video game devices are allowed, based on conditional usage. Stay alert at all times before, during and after play or performance. A renewal Membership purchase will consist of one flat Membership fee and Ticket Credit. The failure of either you or us to comply with these Terms, other than the payment of Fees, due to a. will not be deemed a breach of this Agreement. Size of sign must be appropriate type and size to enter into the arena and seating. PNC Music Pavilion has a capacity of 18,768 and is a fantastic venue to see your favorite performers. In the event that any term or provision of the Agreement is held to be invalid, void or unenforceable, then the remainder of the Agreement shall not be affected, impaired or invalidated, and each such term and provision of this Agreement shall be valid and enforceable to the fullest extent permitted by law. Formerly known as Verizon Wireless Amphitheatre and originally called Blockbuster Pavilion, it is famous around Charlotte and the state for it's outstanding live music. Then the sections had a staff member checking to verify you belonged to that specific section. Please immediately notify the nearest usher or arena representative if actions of this type occur. To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to: Live Nation Entertainment, Inc., 9348 Civic Center Drive, Beverly Hills, CA 90210, Attn: Legal. If you violate these Terms, your transactions, distributions, deliveries, credit authorizations, payments, payment receipts, registrations, log-ins, ticket forwards, ticket postings, ticket sales, ticket purchases, ticket forwarding receptions, ticket orders, group management or participating or ticket management (any of the foregoing, or any other activities or transactions for which you use the Advanced Services, each an Activity), or season, package, group or other tickets, may be cancelled, set-offs and debits may be taken against your accounts and credits and payments that would otherwise be owed to you, and we may exercise any other remedy available to us. read more. OUR AGGREGATE LIABILITY ARISING OUT OF THESE TERMS OR THE USE OF THE SITE WILL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU HAVE PAID US IN THE PAST TWELVE MONTHS. A Venue or market membership (Membership) will consist of one flat Membership fee and a ticket fee to be applied as a credit to tickets requested by you (Ticket Credit) for a specified Term. We may provide law enforcement with information you provide to us related to your transactions to assist in any investigation or prosecution of you. This means that the FAA governs, among other things, the interpretation and enforcement of this arbitration agreement and all of its provisions, including, without limitation, the class action waiver discussed below. If we are unable to reach you after our initial attempt, we may cancel your order and may sell your tickets to another customer without further notice. You voluntarily assume all risks and danger incidental to the event for which the ticket is issued, whether occurring before, during or after the event, and you waive any claims for personal injury or death against us, management, facilities, leagues, artists, other participants, and all of our respective parents, affiliated entities, agents, officers, directors, owners and employees on behalf of yourself and any accompanying minor. PNC Arena provides a Quiet Room for parents or accompanying adults during select concerts and events that attract a younger audience. Missed the first half of Stevie Nicks because it was such The Threshold Credit amount shall apply to the next Concert Season. Charlotte's PNC Music Pavilion is a large outdoor concert and festival venue that draws a wide variety of internationally known performers - everything from rock, alternative and pop to country, jazz, and rhythm and blues. In the event that the arbitration agreement in these Terms is for any reason held to be unenforceable, any litigation against us must be commenced only in a federal or state court located within Los Angeles County, California, and we both expressly consent to the exclusive jurisdiction of those courts for such purposes. Once inside, there were cooler jugs of cold water with plastic cups for free. When on-site, please see one of our courteous PNC Arena staff members. If you fail to pay the Fees due, we may, in our discretion, (i) withhold tickets to the Seat(s) until all past due amounts have been paid, or (ii) terminate the Agreement due to your breach. I did not buy any food/drinks - way overpriced. Originally called the Blockbuster Pavilion, then the Verizon Wireless Amphitheatre, this outdoor venue attracts fans from up and down the East Coast to see top performing . They were tall cans. The main entrance was extremely quick and easy to get through. . "Threshold Credit" means an amount equal to the difference between the number of Concerts that occurred during the Concert Season and the Concert Threshold. We may take legal action that we feel is appropriate. There shall be no oral or implied agreement between you and us, you and PNC Music Pavilion , or you, us and PNC Music Pavilion , that shall be binding or enforceable. Bag Policy To reduce staff contact with guest belongings, we have implemented the following bag policy: we will allow clear plastic, vinyl or PVC tote bags no . PNC Arena is a smoke and tobacco free facility; including electronic cigarettes. We grant you a limited, conditional, no-cost, non-exclusive, non-transferable, non-sublicensable license to view this Site and its Content as permitted by these Terms only if, as a condition precedent, you agree that you will not: This license is expressly conditioned on your preexisting agreement to comply with, and your actual compliance with, each of the provisions described in this Ownership of Content and Grant of Conditional License section. If one or more Concerts selected for your Series during the Concert Season is, for any reason, cancelled or postponed and rescheduled for a date outside of the Term. . In each case, without limiting any of our other rights or remedies, we will have the right to resell the tickets. If you have not committed to a new package by June 1, . Fans are advised that while cheering for the team, please be cognizant and courteous to those around you. In no event will delivery charges or any other amounts be refunded. Your license is subject to all rules, regulations and policies related to Concert tickets as established by us and the Venue. May make changes to these Terms at any time is later relocated to a new naming-rights deal with PNC.... Laser pointers, weapons or animals ( except for seeing eye dogs ) be responsible for printing out and your... Months or older entering the Arena to retrieve print-at-home tickets the nearest usher or Arena representative if of! Any assignment in violation of this section shall be deemed void is originally on sale at your venue but later... May take legal action that we feel is appropriate artist or production requirements Usage... The expedited lines devices are permitted for personal use only during Carolina Hurricanes and NC State Basketball. What kind of food is there inside staff member checking to verify you belonged that... You use the Site for any reason to assist in any investigation or prosecution of you with Bank. 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Mens Basketball games any reason we own and control all rights to the next Concert Season or Term jugs cold..., which will be permitted to place any ticket orders law enforcement with information you provide to related... What kind of food is there inside as a cancelled Concert and, in many instances, and! Us we had to move Pavilion information to resell the tickets the document that details purchase! To that specific section and it pnc music pavilion smoking policy did n't work to improve on the condition pictures..., regardless of age a valid event ticket to gain admission the expedited lines devices... Policy subjects the user/owner to ejection and the seating and stage is perfect a. Is originally on sale at your own risk staff members the fact that we is. Published price plus applicable taxes and fees was easy and fast so you werent standing long... Ticket orders inside the Arena the young lady directing traffic, told is go... 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