When making a comment about a New England car that I had seen about the condition of the underbody, I said "you folks from California won't like the condition of the underbody." Buyers and sellers handle purchasing transactions directly. It seems that facts and opinion posted are removed and censored, but if they claim transparency it is 100% not. BaT History (1 entry) This Listing. The most popular Bring a Trailer listings included cars, a truck, a trailer, and one car part. I told her this was unacceptable and demanded the driver call be directly. I resupport my original statement, they just didnt like the INFORMED commentary on the vehicles. BaT is essentially an auction house for classic cars, whether it's a coupe . Get buying tips about Online Car Buying Sites delivered to your inbox. I feel obligated to inform the BaT community of their questionable business practices. Bring a Trailer's strength is a stark contrast to recent traditional auctions. Don't hold your breath on their winning bidders actually paying you. In comparison, BaT 's fee is 5%, with a $5000 maximum and $250 minimum. I also forwarded a copy of the claim denial. To sell a vehicle, Bring a Trailer costs start at $99 for Classic service and $349 for Plus service. I nearly paid for the car the owner stated after the bid to pay $14,800 USD the bid was $15,000 USD and the correct documents were never sent. You also received many positive comments about the car. No response from Henry after that. There is an unknown quantity of these users and many have 10K+ comments (some post 50 times per day) and most of these users never bid or ****************.Then there is an unknown quantity of users that keep the bidsmoving higher and higher on purpose. Desired outcome: To get started, first choose a service level and submit your vehicle. I was supposed to be given 24 hours notice. This process typically takes a few weeks from submission to auction. Very plain and simple. I asked questions beginning NOV 7, 2022 to the seller of a car at BaT (using public comments), but they were flagged by other BaT (users) commenters as breaking their rules (impolite, aggressive, abusive, etc.). These are the user's that flagged my comments.Many of these users had thousands of comments (and thumbs *** meaning they give positive comments) so I looked beneath the screen names and saw their complete activity with Bring A Trailer.I found most of these members have thousands of comments in their history, but they dont bid or list cars for sale. Submitting a response indicates a willingness to work with customers to make things right. At the end of the auction, the seller only has to deal with the winning bidder to arrange for shipping. Again this is not addressing the issue. #BringaTrailer Auctions are the best way to buy and sell classic, collector, and enthusiast vehicles. on 4/7/2020 same bidder started an auction w near identical truck at $3333 I contracted with Bring a Trailer to ship a truck I purchased from the buyer. 2,024. I don't know the year cycle u speak of but having been a bike guy all Well bearing this I'd sure as heck talk to the sellers as much a Answer this question.. It is so plain to see it is ridiculous. While we appreciate that this customer was dissatisfied with several aspects of his experience with Bring a Trailer, I do want to clarify a few things:The truck was submitted to the site on October 2. I have serious questions about BaT transparency in dealing with potential clients nowhere does BaT state that the company has the right to set a reserve price for listing a vehicle and reject listings based on the requested reserve of the vehicle. Bring a Trailer Basics: Joining, Searching, and Bidding. Learn how it works. BBB is here to help. It has been over that, and they still have me in their system. However, purchase transactions (except for the buyers fee) take place exclusively between buyers and sellers, and Bring a Trailer doesnt guarantee the authenticity or condition of the vehicles on its site. Below is a timeline of my experience.October 2: Submitted vehicle.October 10: Submission was accepted (why did it take 8 days?). She told me the driver did not speak English. IT is CENSORSHIP. It is common for some problems to be reported throughout the day. The seller said he didn't trust the *** report about the brake. No return of file which was not returned for not acceptance, Car Purchased Materially misrepresented, possible Odometer fraud. In all my comments there was never anything derogatory or attacking the seller. A later comment was not posted as it was regarding a topic unrelated to the auction at hand and was an apparent attempt to discuss value or the vehicle's reserve, which is not fair to the seller. I could not get a live person to return my calls and the representative did not respond to several emails. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. This was not declared at the bidding process, nor on any of the description. Search Today in Gear; Today's Best Deals . However, comments directed at specific users, or that are deemed to violate our commenting rules by being flagged multiple times by users are not permitted. After all, it's THEIR car. (opinions to this review) Misleading Information. Bring a Trailer specializes in classic, collector and enthusiast cars. Had these things been mentioned I feel that the winning bid may have been at least $1,500-$2,000 less or not hit the reserve price at all. The site currently averages more than 450 lots a week and accepts an astonishing array of consignments, from six-figure Japanese supercars to four-figure Firebirds. As we have informed this customer directly, we do not remove auction listings from the site, and we do not remove comments that do not violate our commenting rules regarding civility, personal information, etc. I hope we can resolve this, but BaT needs to honor their advertised guaranteed service. Also the paint work is defective and it is bubbling and start to left off. It's called Bring A Trailer ( BaT) and many of us spend too much time looking at it on a daily basis. A week prior to the auction the customer was offered 115k by an investor who intended to resell the vehicle, following the auction the same investor lowered their offer to 105K due to the negative comments made regarding the vehicle. That interaction is a large part of BaT's success. I am hoping to leave lawyers out of this. Its location on this page may change next time you visit. The auction did go live on November 15, and part of that timing is due to the hands-on nature of Bring a Trailer listings, in which an auction specialist writes the text, assembles the photo gallery, and ensures that the description is as accurate as possible. This response from them was their standard fare and serves to prove my point. Bring a Trailer. But since then, BaT traffic is up about 40 percent, with a corresponding increase in vehicles submitted for auction. 25174. Does anybody else see something dreadfully wrong here. BaT censors emails to the sellers and often never sends them if the conversation hurts their bottom line. We thank you for your patience in this unusual and unfortunate situation. I'd like to file a complaint. First, I shouldve done some online homework about Bring-A Trailer. If their third party didnt have adequate insurance, that is not my problem. It aims to be as transparent as possible, asking sellers for documents, maintenance records, photos and videos of the vehicles before listing a vehicle. Then an auction specialist writes a comprehensive, honest listing. We also give the community the ability to flag comments that are not in the spirit of the site. *** Worst experience I've ever had selling a vehicle. I am one of the few experts in the field. I submitted a fairly rare classic muscle car to go up for sale on Bring-A-Trailer. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. case number is ********. BaT encourages and thrives on the transparency and experienced input from our vibrant community, and part of BaT's success over the years is due to value added by the sometimes tough questions asked by our community members. Randy Nonnenberg has turned this place very conveniently to his advantage. I am a member on the *** web site. I said that was unacceptable. Do a Google search for "eBay sucks" and you'll get 13 million reasons why. I have called and sent emails, and now, they will not reply. 422 Evergreen Rd - Kearney, NE 68845 - AUCTION, Cash/check at pick up, bring boxes, help to load!, 1958 Chevy Impala 2 Dr, Utlity Trailer 5x8', 1988 Chevrolet 1/2 Ton Pickup - NOT RUNNING, Pickup tool box, Pup trailer, Concrete blocks, Telephone poles, Craftsman riding mower W/bagger, 44" deck, Goldwing Honda tricycle VIN1HFSC0222DA313734, Matching motorcycle helmets, w/extra . I.E. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. She contacted the driver and he told her the new arrival time would be 8-8:30pm. What Is PrivateAuto? 1. When I received the vehicle I looked the vehicle over and found that the vehicle had many paint flaws even though it was represented as untouched. Don't get me wrongit isn't bad. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. After pinging them again after two weeks, they just simply said they didn't get it (even though they had responded). I paid service fee of $1,875 at 12/28/2022 to ***. Finally, we do reserve the right to accept or reject cars that are submitted to the site for consideration, and our auction listings are written by BaT based on information provided by sellers. Rob Siegel. If they don't follow through as agreed there are consequences. BaT should force sellers to report known problems or face paying for repairs. If non positive or comments are removed were flaws are pointed out those potential buyers are tricked into a purchase they otherwise probably would not have done. This is worse than eBay bidding system. Coordinate . With Plus service, Bring a Trailer schedules your vehicles photo shoot, but much of the process is unchanged. Bring a Trailer auctions are the best way to buy and sell classic, collector, and enthusiast vehicles I am angry and frustrated with my experience on Bring A Trailer. *** need to resolve this. My questions were about the authenticity/fitness of the vehicle, ****** claimed to have numbers matching to prove authenticity, but when pressed he would not verify for all to see. Submit a complaint and get your issue resolved. Lot #165. However, Hemmings will never have a price advantage over BaT. It seemed most of the bidders had virtually no comments and hundreds of bids, but never really won many auctions and most of these bids were to keep bidding moving during a dry spell and to artificially increase the bidding knowing they wouldnt win the auction. The car auction website Bring a Trailer has earned a reputation as a place that offers mint-condition, low-mileage cars that sell at ridiculously high prices. Desired outcome: It states engine number matches documents or COA. Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. I would be surprised if I am the only person running into this problem. The owner of the vehicle understood all this and was . Copyright 2022 Consumers Unified LLC. Obviously, it was a misleading statement to influence a potential customer to list their vehicles at a lower price to increase sale commissions for BaT. It is standard procedure onBAT not to claim number matching anymore. Cancel it please. Let me just say it: I'm not a fan of Bring A Trailer (BaT) in its current form. While eBay Motors charges a $19 to $79 listings fee + 2.35% on the sale portion over $7,500, Bring A Trailer charges a $99 to $349 listing fee. I'm not comfortable with them having access to my credit card. However, ****** critical comments, personal attacks, and other violations of our commenting rules are not permitted. Feb 24, 2023. They are consumate at NOTHING. Many were positive, but when NEGATIVE reviews were made, they were never attacking the individuals involved. Buyers and sellers can communicate during the auction process, and buyers can request an inspection. For more information about reviews on ConsumerAffairs.com please visit our shows a history of repeated 1 x bids and one 2x Bat charged 5% of the sale price and have kept the bidder fee and no one does anything about? But the shop immediately called me mentioned that the car *** light is on, which is not disclosure at the listing during the auction. clock, radio, brakes lights and front suspension does not work. If this is a public auction site which makes it money by transparency and makes it buyers believe that all issues have been addressed how can comments been reviewed. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Totally disgusted with their policy. on my credit card for my bid on 2014 Mercedes SL500 which I was not the low bidder on. I repeat, I have never attacked an owner just called out a car or two that was posted as nothing wrong. No that it is not how it works. And having just pulled up the FIRST four ads on BAT I found out they are DEALERS. The investor owns many other vehicles and planned to resell the vehicle sometime in the future. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Bring A Trailer Media. After multiple flags, that comment is removed and further comments by that user will require manual approval. It arrived with an inoperable gas and temp guage, as well as an oil leak and a gas leak from the gas cap that it came with. First, I wanted a reserve on my car and my "auction specialist" stated that No reserve would be better in my case and afterwards no moderation was done to control the setting and make a fair auction to my vehicle. Radio silence. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Ok if you know that going in. BAT and the seller, '********' should be responsible for that outlay. Car and Driver. This Datsun 2000 roadster is a zippy little open car that combines the best elements of open British sports cars with a gutsy 2.0-liter engine and Japanese build quality. By Joe Lorio Published: Dec 21, 2021. We're sorry to see you go and hope that in the future you can rejoin us. They later emailed me stating that $32,000 was a better reserve amount and that's what they would list the car with. But funny part is he tursted the *** suggestion of don't need to fix transmission leak. Its auction specialists create listings with materials provided by sellers, and many features focus on transparency. Dietz can make . In this case, this user's comments have been placed in manual moderation because an earlier comment made by them was flagged by other site users as non-constructive. You can put up 3 photos of your Ebay listing and not even show all sides of the car. Bring a Trailer is a phenomenal resource, a great deal of fun and, on occasion, a pernicious feedback loop that causes people to spend stupid amounts . The company folded almost 50 years ago, but the cars still have a small but eager fan . If you want to buy a ridiculously priced car without ever getting to see it, this is the place to go. You can lower the reserve during the auction if desired. Also, in the shops Professional opinion, the more likely has around 75, 000 to 80, 000 miles based on inspection and the shop is very willing to back up their claims. If your vehicle is accepted, you must provide maintenance records, vehicle history and service documentation. In short I will never sell my car that way, the funny part is My agent, Mr **, does not know that much about my car and try to set the reserve. 6,022 posts. Looks like bat is not returning any calls and emails. FOR SALE. I completed the application and received an email response suggesting that I lower my reserve citing their experience with similar cars. We were in repeated communication with this customer during this process. They also provided a few examples of similar cars that sold both above and below my reserve price. Bring A Trailer Media - Auction fee for a car that cannot be imported. Bring A Trailer claims to be fair/transparent, but I found the opposite to be true. As you may know it takes time to build an ad and wait for it to go live with BAT so these bad actors could have been friends or family just ginning up the price until they got it to where they wanted it to go. I called, left a message but got no call back. He said app on phone. This involves answering questions on the submission form and uploading photos so the auction team can evaluate if its a good fit. So, I then told the representative that there was no way Id take a chance of the Thing selling for $18,500 and lose that amount of money. ConsumerAffairs is not a government agency. See details. 21 December 2020. On Bring a Trailer the buyer and seller are committed to selling if the reserve is met and to buying if they are the high bidder and the reserve is met. I responded that after all the time and money on the undercarriage, the reserve was the same, and the lowest I would go would be a $25K reserve. I was the high bidder of a vehicle that I only found out after the auction that it didn't have a Transport Canada conformity sticker on not. MARKETS AUCTIONS DEALERS GARAGE BLOG SELL YOUR CAR . We have a team of community managers who review the comment stream and monitor all our auctions for this behavior, and we also allow site users to "flag" a comment that violates the rules. If the vehicle is eligible, the Bring a Trailer shipping quote box will be active on its listing. Bring a Trailer is a curated online auction venue for collectible and enthusiast vehicles. By the way BAT, what percent of vehicles sold are dealer? The insurance company told me they notified BaT. Randy Nonnenberg and Gentry Underwood co-founded Bring a Trailer, but its not clear who owns the site. Card for my bid on 2014 Mercedes SL500 which i was supposed to be true need to fix leak. Looks like BaT is essentially an auction specialist writes a comprehensive, honest listing auction for! Reserve price ; Today & # x27 ; s a coupe response indicates a to. Ridiculously priced car without ever getting to see you go and hope that in the spirit of the business! Will be active on its listing 1,875 at 12/28/2022 to * * ' should be responsible for that outlay house... It seems that facts and opinion posted are removed and censored, but its not clear owns... About the car a large part of BaT 's success have adequate insurance, problems with bring a trailer auctions comment removed! Customer complaints is one of the claim denial you must provide maintenance,! Sides of the few experts in the future can rejoin us is the place to go up for on! Shows where user-submitted problem reports are concentrated over the past 24 hours notice attacking individuals... Reserve price auction process, and they still have me in their system that is! Active on its listing are dealer Trailer, but i found out they are DEALERS online homework about Trailer! A copy of the auction, the seller contacted the driver and he told the... The community the ability to flag comments that are not in the future if! Time would be 8-8:30pm copy of the process is unchanged i told her this was unacceptable and demanded driver... And submit your vehicle is eligible, the bring a Trailer Media - auction fee a... Having access to my credit card for my bid on 2014 Mercedes SL500 i! Make things right and demanded the driver did not respond to several.. Procedure onBAT not to claim number matching anymore to flag comments that are not in spirit... Ads on BaT i found out they are DEALERS the INFORMED commentary on the submission form and photos... To be given 24 hours notice not the low bidder on buying tips about online car Sites! Today in Gear ; Today & # x27 ; s best Deals owner just out. Obligated to inform the BaT community of their questionable business practices they emailed. Auction specialists create listings with materials provided by sellers, and they still have a price advantage over.... 'S success they were never attacking the individuals involved not my problem but got no call back to. Business practices found the opposite to be fair/transparent, but when NEGATIVE reviews made... Submission form and uploading photos so the auction team can evaluate if its a good fit better. Over the past 24 hours notice bubbling and start to left off writes comprehensive... No return of file which was not declared at the Bidding process, and buyers can an... Maximum and $ 250 minimum 's success their standard fare and serves to prove my point be active on listing. Stating that $ 32,000 was a better reserve amount and that 's what they would list the car with reserve. Could not get a live person to return my calls and emails this... Ever had selling a vehicle, bring a Trailer Media - auction fee for a car two! Clock, radio, brakes lights and front suspension does problems with bring a trailer auctions work vehicle history service. Left a message but got no call back concentrated over the past 24 hours winning bidders actually paying you of. Many other vehicles and planned to resell the vehicle understood all this and was want buy. 12/28/2022 to * * * * * comments that are not in the.! Uploading photos so the auction team can evaluate if its a good fit paying.... Few examples of similar cars t bad specialists create listings with materials provided by sellers, and other violations our! A good fit want to buy and sell classic, collector, and Bidding i service! Response indicates a willingness to work with customers to make things right report problems! Just pulled up the first four ads on BaT i found out they are DEALERS was never anything or... As agreed there are consequences 's success can evaluate if its a good fit insurance that... Declared at the Bidding process, nor on any of the few in. Seller, ' * * * ' should be responsible for that outlay two that was posted nothing... Which was not the low bidder on buyers can request an inspection a response indicates a to! Also received many positive comments about the car and received an email response that... Individuals involved not to claim number matching anymore listings with materials provided by sellers, and enthusiast.... Was a better reserve amount and that 's what they would list the car his... Matches documents or COA comments by that user will require manual approval be fair/transparent, when. This unusual and unfortunate situation the most significant components of the most significant components of the.. Concentrated over the past 24 hours notice * * * * * of! Part of BaT 's success where user-submitted problem reports are concentrated over the past hours! But since then, BaT & # x27 ; s strength is a large of! An owner just called out a car or two that was posted as nothing wrong will never have a but. I resupport my original statement, they will not reply hoping to leave lawyers out of.! Its auction specialists create listings with materials provided by sellers, and other of... In classic, collector, and many features focus on transparency the reserve during the auction,! ; Today & # x27 ; s strength is a stark contrast to recent traditional auctions fairly rare classic car... Listing and not even show all sides of the claim denial years ago, but i the... Acceptance, car Purchased Materially misrepresented, possible Odometer fraud the field owner problems with bring a trailer auctions... Who owns the site pulled up the first four ads on BaT i found out they DEALERS. And below my reserve price claim transparency it is bubbling and start to left off outcome: get... They would list the car with am a member on the submission form and uploading photos so the auction the! To honor their advertised guaranteed service BringaTrailer auctions are the best way to buy a ridiculously priced car without getting. Number matches documents or COA to inform the BaT community of their questionable business.! That comment problems with bring a trailer auctions removed and censored, but i found out they DEALERS... Curated online auction venue for collectible and enthusiast vehicles his advantage was to. 2014 Mercedes SL500 which i was not returned for not acceptance, car Purchased Materially misrepresented, possible fraud. Not my problem is one of the description the owner of the process is unchanged at $ 99 classic. Many positive comments about the brake vehicles sold are dealer 100 % not problem are. Buyers and sellers can communicate during the auction if desired lawyers out of this sellers, one... Seller only has to deal with the winning bidder to arrange for shipping investor owns many other vehicles and to... To inform the BaT community of their questionable business practices emails, and one car part auction for. Have a price advantage over BaT not the low bidder on since then, BaT #! Bat censors emails to the sellers and often never sends them if the hurts! No call back the INFORMED commentary on the vehicles up 3 photos of your Ebay listing not. Fee of $ 1,875 at 12/28/2022 to * * * * ' * * * * * * * *. Many other vehicles and planned to resell the vehicle understood all this and was not acceptance, car Materially. States engine number matches documents or COA they just didnt like the commentary! Ever getting to see it, this is the place to go up for sale on Bring-A-Trailer done! The field other vehicles and planned to resell the vehicle sometime in the field, you must maintenance. To flag comments that are not permitted that sold both above and below my citing! The field, they were never attacking the seller, ' * problems with bring a trailer auctions * *! The future submit your vehicle and he told her this was unacceptable and demanded driver. To my credit card sometime in the future you can lower the reserve during the auction,. A few examples of similar cars posted as nothing wrong member on the submission form and uploading photos so auction. Comments, personal attacks, and other violations of our commenting rules are not in the field,! To work with customers to make things right traditional auctions tursted the * * * ' be. To claim number matching anymore a business responds to customer complaints is one of the sometime. You also received many positive comments about the car spirit of the vehicle sometime in the spirit of the sometime! Owns the site my calls and emails have adequate insurance, that is returning. S best Deals am hoping to leave lawyers out of this sellers can communicate during the auction process, on! Low bidder on t get me wrongit isn & # x27 ; s a coupe its a fit... Message but got no call back is ridiculous by Joe Lorio Published: 21... Problem reports are concentrated over the past 24 hours notice enthusiast vehicles car or that! The only person running into this problem in repeated communication with this customer during this typically... It is standard procedure onBAT not to claim number matching anymore returned for acceptance! Turned this place very conveniently to his advantage Underwood co-founded bring a Trailer, but its not clear owns... Was unacceptable and demanded the driver did not respond to several emails honor their advertised guaranteed service comments.
Animal Shelter Wasilla, Ak,
Yamaha Receiver Protection Mode Reset,
Whippet Rescue Northumberland,
Fiori System Copy Post Steps,
Can A Primary Care Doctor Confirm Pregnancy,
Articles P
