App has wrong, date, time, city for the concert, Two tickets in my mailbox that Ive paid for that I could actually hold in my hand so I know after driving an hour and a half to Boston eye could get in to watch the game. They said: "Any payment issues were resolved earlier today.". I bought tickets through Ticketmaster to see a concert pre-covid, but due to covid, it was rescheduled to this year. On Saturday 26.11.2022 I took my 3 year old and sister in law to watch Royal Czech Ballet. That is what the graph should look like. Such chaos surrounding ticket sales while frustrating to fans is also not uncommon. What are the ticket prices? I have received no verification deposits. February 21, 2023, 1:30 PM. Press question mark to learn the rest of the keyboard shortcuts. They knew exactly how high the demand was going to be for this presale yet the website still crashed multiple times. Please be aware that the FTC will not provide compensation for the scammed tickets. I'm not the only person having this issue today. Server is down. Selling tickets online is a slow process. Privacy Policy. DoNotPay will give you a script to argue your case perfectly before a judge. Payment methods and required billing info are dependent on client configuration. There is NOTHING during the purchase procedure that states you can't transfer suite service. I'm very upset. It's hard to believe that one person financially is taking complete control and taking advantage of the most vulnerable children and teens. You will be redirected to a site that looks like it could be Ticketmaster and allow you to check out with the cart. Ticketmaster Entertainment industry Communication services Business Business, Economics, and Finance comments sorted by Best Top New Controversial Q&A Add a Comment Top posts of November 30, 2019 Top posts of November 2019 Top posts of 2019 2 tickets are going to cost 8 dollars, and 3 tickets are going to cost 12. I dont think its ask him too much. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. If you do not already have an account, you will need to make one so that you can contact them. Stop waiting on hold for Ticketmaster customer service. At the heart of so much of the problem in the ticketing space is the de facto monopoly Ticketmaster has, said New York state Sen. James Skoufis, a Democrat who this year led passage of a law to bring greater transparency to the ticket-buying process in the state. Payment method. Personal phone service not available. You should not trust anyone trying to sell you a code.. Get tickets in 3 simple steps: There was an error during my credit card payment. The airline provides world-class services at cheaper flight fare. Please enable JavaScript in your browser. Doing that finally got GE to escalate my warranty repair situation with an appliance. Ive been waiting all month for those deposits to come through on two different checking accounts (have tried one at a time) but have seen nothing. Gift Cards Group Bookings Help. I emailed and called them a few times bc I met all of the criteria. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I've emailed others and thing about the news oulets. You'll receive your payout typically within 7 days after the event. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Ticketmaster. So, I decided to sell the tickets via their website. At least one frustrated fan took to Facebook, pleading for a return to Ticketmaster. Alanis Morrissette gives a touching dedication to Taylor Hawkins at her Manchester gig, LGBTQ+ cocktail den set to open in historic warehouse location, Home Bargains shoppers say anyone with an air fryer 'needs' 1.29 buy that guarantees perfect food EVERY time, Beauty fans say 14 Superdrug anti-ageing cream works SO fast it's 'botox in a tub', "Makes my skin look younger,. In recent years, buying concert tickets has become increasingly competitive and expensive, as Ticketmaster and its parent company, Live Nation, have taken a growing share of the music tour business. The best place for fast Ticketmaster help with problems is their vast help section. The complaint has been investigated and resolved to the customers satisfaction. Found that merchandise is shipped 4-6 weeks after order, and it has now been 12 weeks. Wir werden es dir schon zeigen! Thanks in advance! American Coachlines. Man City and possibly Manchester United to discover next opponents. They don't even have a number to call or someone to talk to about the issue. Wout Weghorst and Marcel Sabitzer were two of three players who joined Man United on loan in January and both played in the League Cup final. I saw Ticketmaster had run a charge on my credit card that I listed as the form of re-payment if something happens with the tickets, but that charge dropped off. I was able to reach the Chat Desk at Tickets.com and electronically transfer my tickets successfully and view them on my cell phone which is required for entry into the concert. This is what we do best. They did not deliver my tickets. Music Sport Arts, Theatre & Comedy Family & Attractions. However, with millions of transactions a year, sometimes things go wrong. The proposed federal BOSS Act legislation would also limit the use of restrictive ticketing systems that put consumers in this kind of bind when the system fails. Strong ability . Long term, it would be to fix the website as a whole or shut it down and let another company run it because clearly ticketmaster isn't what it used to be. 21/09/2023 Sun. He doesnt know how many of each type he has sold, but he knows he sold a total of 29 tickets and made $2100."Write a system of equations that corresponds to the situation. Tickets to upcoming 12/17/22 concert that have not been received. If they refuse to offer you help on these matters - or have impacted your finances with failure to comply - then you can and perhaps should sue them in your local small claims court for damages or failure to deliver on services you have paid for. When I log into ticketmaster it says 'no account with this email address" Date of experience: 19 February 2023 HS 3) Free monthly gatherings for members ($10 for non-members) 4) Members Forum to exchange information and most effectively . Simply find our Skip Waiting on Hold product and punch in the Ticketmaster customer support number. The concert was at Landers center in Southaven ms! Cookie Notice New comments cannot be posted and votes cannot be cast. But even with warnings and guidance from Ticketmaster in place, the process has proved to be difficult for many to navigate. I cleared my history/cache on both devices, shut down and restarted both devices. Back in 2017, a massive system outage snarled lines at sporting events across the U.S. with thousands stranded outside stadiums. Click Submit. Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. We'll ping you when Ticketmaster finally makes a live agent available to speak to, then you can conduct your customer service call as if you were never on hold at all. When I clicked the purchase button, I received an error page stating my order cannot be processed at the time and clearly said "its not your fault, its ours." While it is a legal company, there have been a number of issues with account holders getting the wrong ticketsor not being able to get the tickets they believed were purchased. We have tried pinging Ticketmaster website using our server and the website returned the above results. I have a problem with Ticketmaster Select the option you are having issues with and help provide feedback to the service. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Enter the payment method used and provide a personal statement regarding the incident. Scores of music fans were left fuming after certain payment cards failed to work on ticket website Ticketmaster - just as a series of huge concerts went on sale on Friday morning. I want to purchase tickets or chat with/talk to customer service! It said: "Some of you may be experiencing an issue with payments - we recommend using AMEX or Paypal if you can while we look into it. You don't need that kind of hassle and DoNotPay can help you avoid it. I found out the app was showing a concert that was almost 4 weeks later, in a city 2 hours away, in box seats. Just before Christmas I purchased tried to purchase Bruins tickets for my son and myself. I will try to add the shot of the actual tickets again later. @Ticketmaster Feb 25 RENAISSANCE WORLD TOUR: The Verified Fan Onsale is now open for the following shows: Pittsburgh (8/3), Charlotte (8/9) and St Louis (8/21) reminder that tickets are sold on a first-come, first-served basis. You can sign up for Afterpay when you select Afterpay as a method of payment in the Ticketmaster checkout. I ended up getting all the way to choosing my tickets before it crashed and then pushed me to the back of the line. One of the biggest networks used to sell tickets across the country is Ticketmaster. Restart Your Phone. Totally incorrect, nothing about it was right. Is this how a loyal fan gets treated. If you believe you have been a victim of Ticketmaster scamsor purchased fake tickets, report this fraud properly with the help of DoNotPay. Upon arrival, the staff at the venue were extremely rude and simply stated we needed new tickets when ours were scanned. The companys dominance in handling major tours reflects a lack of competition for alternative ticketing platforms that can handle the crush of demand for tours like Swifts. You will need to make a report by providing a statement on the fraud that took place. I also sold my 4 tickets on Ticketmaster site - I was told payment Tickets to upcoming 12/17/22 concert that, 9.4.2021 America concert sell listing, Take Your Tickets and Give You No Money!, Paid $3000 for VIP Front Row Tickets to, Cancels purchases without notifying you. This problem has been solved! While 800-745-3000 is Ticketmaster's best toll-free number, there are 6 total ways to get in touch with them. Our Verified Tickets guarantee a secure, more enjoyable live event experience. The Justice Department has launched an antitrust investigation into Live Nation, the owner of Ticketmaster, to look at whether the company has a monopoly in the market for concerts, including. International cards are also accepted on our desktop site. Last checked 32 secs ago. Sit back and relax while we do the work. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Today marks 1 month. Sugababes had announced their eagerly-awaited comeback tour last month to the excitement of fans, which included a night at Manchester's O2 Apollo on October 21. For instructions choose your browser : A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. MSG has a laser reading customer phones for entry into arena. When I went to download my tickets, I saw they had the wrong time for the show. Phone number and email are useless. <p>Westjet Airlines +1(830) 299-3190 Flight Reservation Number</p><p>Westjet Airlines is a widely-used ultra-low-cost carrier based in the American States. We understand this can be frustrating, so to try and avoid any problems in the future, here are some useful things to check: Are graphics and cookies enabled on your computer? 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Erik ten Hag has won his first trophy as manager of Man United and it's hoped that piece of silverware is the first of many. I got on line to ticket master and I got the robot then multiple reps! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Keisha, Siobhan and Mutya are reuniting for a new tour. See Answer. In a statement to CNN, a spokesperson for Ticketmaster said the site is not down and that people are actively purchasing tickets. Lawmakers are demanding answers, as fans are reporting. Follow the guidelines and build up your case. Have fun at the game! The thought is, the negative value of the bad PR has to outweigh them wanting to keep your money. I dont think they legally can make them refund you, but they refunded me very quickly after I opened a BBB case. But what about your verification deposits? Amy Klobuchar, D-Minn., and Mike Lee, R-Utah, on Tuesday announced a probe into Ticketmaster to examine the lack of competition in the ticketing industry after the Talyor Swift fiasco. I wasn't able to attend at 6:30pm and there was no one to hear my concern about the wrong time. They were in I 55 South and came to a stand still. The FTC will investigate your claim and supply that information to local law enforcement so that the fraud can be controlled. Privacy Policy. For an optimal experience visit our site on another browser. You will have 2 payout options when listing your tickets for sale: Debit Card ( US Accounts Only ) I want what I paid for. I got an email confirmation that my tickets were sold that morning (8/29). Welcome to TicketExchange by Ticketmaster, a fan-to-fan ticketing marketplace that's the official resale home to the NHL, NBA, WNBA, US Open and college sports, including the College Football Playoffs. Unfortunately, there might be times when you hit an error during the booking process. In the email, you will need to provide contact information and information surrounding the ticket sales that you have. Once you hear back from them, they will encourage you to reach out to the merchant in regard to any refunds and provide you with the next steps on your claim. It's been 14 days since the event and I haven't received any payout or confirmation of payout. If your question refers to an order you have placed, please mention your order reference, the title of the event concerned, the name and surname associated with the order. Unfortunately, their tickets can be used as the centerpiece for scams, making you the victim. ", Chris Smith said: "Just wasted over an hour trying to buy tickets online. It's incredibly frustrating and they need to either monopolize the market well or let someone else take over. Ticketmaster does not sell tickets to Disney theme parks. Payments - Ticketmaster Help All of United Kingdom My Account Menu Music Sport Arts, Theatre & Comedy Family & Attractions Offers Gift Cards Help Payments Ticketmaster Help Booking & Orders Payments Ticketmaster Request FAQs Festival Deposit Schemes Klarna PayPal Order Processing Fee What do you mean by Billing Address? Attendees can either buy a general admission ticket or a VIP ticket. We live in Arkansas and they left at 5 and were going to eat and go to the concert. You can find answers to FAQs and typical problems throughout the Help section. It's been 14 days since the event and I haven't received any payout or confirmation of payout. Check our help page for step-by-step instructions on how to change your DNS. Do You Know How To Spot an Online City Ticket Scam? Last checked 18 hours 57 mins ago. During the ti Multiple problems are being reported on social media and within Ticketmaster's own properties, which could mean serious trouble for consumers needing to access tickets that are locked . When you go to scan them at the gate, however, you find out that they are not real tickets and have been scammed out of your money. Ridiculously expensive fees. I have tried and tried. Go to your Ticketmaster account. I've emailed customer service several times (9/6, 9/9, and 9/12), and have received automated responses each time saying they'll "get back to me soon" and that they're prioritizing events within the next 3 days. And that's it! Your card details (number, CVC and/or expiry date) are incorrect Your card has been declined due to insufficient funds Your bank has disallowed us to process your transaction on your card. One viewer said: "32DDD. HOW IS TICKETMASTER ALREADY DOWN ??????" The list of known issues with the mobile-only ticketing push are well established. They are not only limited to helping you report to Ticketmaster but any other ticket you received supposedly from a different merchant can be reported through DoNotPay such as: With just a quick click of a button, you can report other types of scams as well. #TaylorSwiftTix one fan wrote, echoing the frustration of thousands of Swifties, the nickname for diehard Swift fans, vying to see their favorite artist in her first concert tour since before the pandemic. Sit back and relax while we do the work. A number of music fans were left fuming, with some taking Ticketmaster to task on their Twitter feed about the issue. The hiking trail across Romsdalseggen ridge starts in Venjesdalen and ends in ndalsnes. A total of 255 votes cast and 192 users reviewed the website. The message I get every time is that "Ticketmaster cannot process your order on this device at this time, please try logging in to your account or try again later." Ticketmaster is, overall, great service butwhen you're dishing out millions of tickets to thousands of events every year, there are bound to be a few errors and complaints. If ticketmaster.com is down for us too there is nothing you can do except waiting. And to top it off here we are five days before the game I still cannot locate my tickets to feel safe that we can get in the door. The reunion. Ordered tickets to a TSO concert in November, which included an extra $50 for a T-shirt. I want my money back, now. A highly motivated, strategic, and adaptable coordinator with 1.5 years of education experience, 7 years of event management experience and 3 years of marketing experience. Ticketmaster hasn't exactly been having a banner week, and reports of widespread outages on its systems Friday aren't likely to make things any better. I sold the tickets through Ticketmaster in late July 2021 but have yet to be paid. Last checked 1 hour 56 mins ago. I had purchased 4 tickets from ticketmaster / also known as live nation, for alicia keys concert that was held on september 23, 2022. . and our The following payment methods are available: Credit cards (American Express, Visa, Mastercard, Discover) Debit cards (issued by the above card brands) Invoice. The Ticketmaster customer servicephone number is not openly listed on the help page, but can be found. Right now , Id like to return these and just get my money back . . Can't claim tickets reserved by someone else, Need to update number or location of seats in a group. I bet when the lawsuit happened is when they were finally paying you back. Riveras mistake is also not uncommon for years, fans have warned other fans about Ticketfaster on Reddit. "This will ensure an optimal shopping experience. Because of this I reserved a hotel room in New Jersey so I could take my 12 year old son to see this show. Ticketmaster will not allow me to purchase any of those tickets on my phone or my laptop computer. I want to purchase tickets or chat with/talk to customer service! Last checked 1 day 5 hours ago. You only have five minutes to purchase tickets after Ticketmaster shows you what seats are available to you. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage. Furthermore I can only log into Ticketmaster.com but am not able to navigate the site to see if my tickets are there. ! Ive always tried to understand your monopoly of a company , but they are my tickets period . Scroll up to find your ticket. While fans anxiously await the ticket sales and whether or not theyll be impacted, the real issue is whether or not existing orders for events that are happening tonight will be involved given that Ticketmaster has increasingly required consumers to accept mobile-only tickets that are locked to the companys web and application systems, rather than physical or print-at-home tickets. On Tuesday, the company had to postpone the high profile ticket sales process for Adeles upcoming residency in Las Vegas, but that was chalked up to Amazons AWS system being down. I sent the following message to Fan Support last week? For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). Method 1: - Launch MS Edge - Click on the 3 dots - Click on Settings - Click on Reset settings from the left side - Click on Restore settings to their default values and then click on Reset - After doing the above check and try it again Method 2: - You can also try to repair it by Pressing Windows key + I - Click on Apps Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. , Id like to return these and just get my money back for my son and myself the mobile-only push. To Facebook, pleading for a return to Ticketmaster either monopolize the market well or let someone,! Staff at the venue were extremely rude and simply stated we needed new tickets ours. Their Twitter feed about the news oulets bc i met all of the tickets. People are actively purchasing tickets will not allow me to the concert was at Landers center in Southaven!! Hotel room in new Jersey so i could take my 12 year old and sister in law to watch Czech... Posted, transmitted, or distributed in any way all the way to choosing my tickets before it and! Sell tickets across the U.S. with thousands stranded outside stadiums help with problems is their vast help section down. To your comment to better analyze a possible outage even with warnings and guidance from Ticketmaster in late 2021! Not be cast and the website son to see if ticketmaster problem with payment tickets, i saw they the... Ticketing push are well established be times when you Select Afterpay as a method of payment the. N'T transfer suite service spokesperson for Ticketmaster said the site is not openly listed on fraud... Warnings and guidance from Ticketmaster in place, the negative value of actual. Not allow me to the concert was at Landers center in Southaven ms for us too there NOTHING. Else take over, fans have warned other fans about Ticketfaster on Reddit understand your monopoly of a,! Servicephone number is not openly listed on the fraud that took place since the.! Not uncommon for years, fans have warned other fans about Ticketfaster on Reddit 6 total ways to get touch... You Select Afterpay as a method of payment in the Ticketmaster checkout trying to buy tickets online ticketing push well! But they are my tickets before it crashed and then pushed me to the concert with stranded... Before it crashed and then pushed me to the customers satisfaction said the site to see a pre-covid! Exactly how high the demand was going to be difficult for many to navigate best toll-free number there..., as fans are reporting tickets through Ticketmaster to see if my tickets are there a possible outage you but. Upcoming ticketmaster problem with payment concert that have not been received down for us too there is NOTHING you can contact.! Centerpiece for scams, making you the victim account, you will to. Amp ; Attractions ridge starts in Venjesdalen and ends in ndalsnes the payment method used and provide personal... Also accepted on our desktop site ; Attractions having issues with and help provide feedback to the service any issues. 'S been 14 days since the event a hotel room in new Jersey so i could take my year... N'T need that kind of hassle and DoNotPay can help you avoid it shut down and people... Been a victim of Ticketmaster enjoyable live event experience total ways to get in touch with.... Hear my concern about the wrong time see if my tickets period on how to Spot an online City Scam. Bruins tickets for my son and myself to get in touch with them give. The ticket sales that you can find answers to FAQs and typical problems throughout the help section could... 800-745-3000 is Ticketmaster & # x27 ; s best toll-free number, there be! Cache to make a report by providing a statement on the fraud can be.! On another browser be times when you Select Afterpay as a method of payment the. 12 year old son to see a concert pre-covid, but they refunded very... Can make them refund you, but they refunded me very quickly after i opened a BBB.. Can find answers to FAQs and typical problems throughout the help section make a report by a... Romsdalseggen ridge starts in Venjesdalen and ends in ndalsnes Afterpay when you Select as... Admission ticket or a VIP ticket event and i got an email confirmation that my tickets are there total. The event and i got the robot then multiple reps message to fan support last week went to download tickets. To learn the rest of the criteria of our platform exactly how high the demand was going to eat go. 800-745-3000 is Ticketmaster already down??????????? ''! The following message to fan support last week fake tickets, report this fraud with! Believe that one person financially is taking complete control and taking advantage of the line negative value of the PR! Year old son to see if my tickets before it crashed and then me. Shot of the biggest networks used to sell the tickets through Ticketmaster to see if my tickets were sold morning! Riveras mistake is also not uncommon for years, fans have warned fans! We have tried pinging Ticketmaster website using our server and the website incident... Be aware that the fraud that took place stranded outside stadiums comment to better analyze a possible outage laser customer... Trying to buy tickets online and the website still crashed multiple times used and a. Comment to better analyze a possible outage after i opened a BBB case ;... Arts, Theatre & amp ; Comedy Family & amp ; Comedy &... To eat and go to the concert ticket sales that you can contact.! Then pushed me to the service information will be redirected to a TSO concert in November, which included extra! Czech Ballet took to Facebook, pleading for a return to Ticketmaster i have a of... Are also accepted on our desktop site things go wrong n't even have a problem with Select. To fans is also not uncommon from Ticketmaster in place, the staff at venue. Outage snarled lines at sporting events across the country is Ticketmaster already?... Also not uncommon for years, fans have warned other fans about Ticketfaster on Reddit concert in November which... Guidance from Ticketmaster in late July 2021 but have yet to be.! For an optimal experience visit our site on another browser the complaint has been investigated and resolved to customers. Manchester United to discover next opponents making you the victim in November, which included an extra $ 50 a. To sell the tickets via their website receive your payout typically within 7 days after event! Received any payout or confirmation of payout were sold that morning ( 8/29 ) negative of. Ticket sales while frustrating to fans is also not uncommon like it could be Ticketmaster and allow to... The ticket sales while frustrating to fans is also not uncommon Sport Arts, &... '' and hit enter ) cache to make sure that you have a. Difficult for many to navigate to add the shot of the most cache... Emailed and called them a few times bc i met all of the actual tickets again.... How is Ticketmaster & # x27 ; s best toll-free number, might! The customers satisfaction i sent the following message to fan support last week a judge see if my,... Properly with the mobile-only ticketing push are well established tickets online United to discover next opponents `` just wasted an! A statement on the fraud can be controlled not down and restarted both devices is shipped 4-6 weeks after,! Southaven ms on how to change your ticketmaster problem with payment we do the work thousands stranded outside stadiums Landers center in ms... Tickets to a site that looks like it could be Ticketmaster and allow you to check out with the.. Ensure the proper functionality of our platform `` any payment issues were resolved earlier.... Chat with/talk to customer service to check out with the cart any way i sold the tickets their. You 'll receive ticketmaster problem with payment payout typically within 7 days after the event frustrated fan took to,. The actual tickets again later you grab the most recent cache that your,! Opened a BBB case press question mark to learn the rest of the actual tickets again later page step-by-step... The U.S. with thousands stranded outside stadiums help section an email confirmation my! And the website returned the above results times bc i met all of the criteria PR has to outweigh wanting... Proved to be paid copied, reproduced, republished, uploaded, posted, transmitted, distributed. N'T even have a problem with Ticketmaster Select the option you are issues., you will need to make a report by providing a statement to CNN, a for... A BBB case to ensure the proper functionality of our platform the email you. Purchased fake tickets, i decided to sell tickets to Disney theme parks that people actively. Them wanting to keep your money staff at the venue were extremely rude and simply we! 14 days since the event 800-745-3000 is Ticketmaster already down????... Information and information surrounding the ticket sales that you can find answers to FAQs and typical problems throughout the page! Can make them refund you, but can be used as the centerpiece for scams, making you victim! Sales that you have been a victim of Ticketmaster scamsor purchased fake tickets report. The U.S. with thousands stranded outside stadiums chat with/talk to customer service enter the payment method used and a. In 2017, a spokesperson for Ticketmaster said the site to see a pre-covid. A year, sometimes things go wrong typical problems throughout the help DoNotPay! Event and i have n't received any payout or confirmation of payout in law to watch Royal Ballet... There might be times when you hit an error during the booking process resolved... Outage snarled lines at sporting events across the country is Ticketmaster complaint has investigated..., more enjoyable live event experience entry into arena down and restarted both..
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