Check on your little one from anywhere in the house Large 5" 720-pixel HD display You have the right to access, correct, or delete the personal data that we collect. Please try the following troubleshooting steps to help you resolve the issue. I cant find this model on your website either. Information we receive from other sources: Providing, improving, and developing our products and services: Within vava.com for purposes of data processing or storage, Within vava.com, including with our subsidiaries, affiliated companies and divisions, all of whom may use your information for the purposes disclosed in this Privacy Policy, With business partners, service vendors, authorized third-party agents or contractors to provide a requested service or transaction, including processing orders, hosting websites, storing your information, providing email communications on our behalf and providing customer support. Generally, youll need a pin or paperclip to press the pinhole button on your device. Make sure the screen saver setting is not active. Hi Rodney, we are sorry for the trouble you have with registering. You cannot run Google maps and connect to the Wi-Fi of the dash cam because it does not have Internet. Finally, try using a diferent charging cable to see if that fixes the issue. It does the same thing with any of these cards or no card. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements. The Camera and monitor are very well built and nicely designed. Hi Olexis. Have tried everything suggested in FAQ and no success. Step 9: Scroll to the bottom of the menu page and Format the SD Card to complete the firmware update. I even restarted everything and it still says failed. 3. Try to use a different cable cord. Try to plug it in on a different power supply or power outlet. Last night it suddenly stopped working, saying poor connection and being stuck on the white home screen. You always have the choice to opt-out if you later change your mind. We regret to hear this happened, its not something we wish you would experience. Occasionally packages are returned to VAVA as undeliverable. So ridiculous. For us to further assist you. Turn your dash cam off, wait about a minute, and then turn it back on again. 1. 24hrs with the display turned off for full-day monitoring of your baby. my VAVA 2k dashcam fail to recognise SD card, gives me Error with both sandisk 64 gb and samsung endurance 128 gb. If youve done all of this and you still have not received your refund, please contact us at [email protected]. No buttons give any response. Thank you for bringing this to our attention. Could I get a help to resolve this issue? Your payment card information is passed through to the payment processor and is not collected or stored by vava.com. Connect to the dash cam via wifi with a mobile device. Make sure that the cables are plugged in properly, try to unplug and replug. If your dash cam is operating as a parking monitor, it uses battery power. Portable, rechargeable camera goes anywhere in the house to see clearly day or night with one-press 2X and 4X zoom. Hello Jorge, we recommend reaching out to our team at [email protected] to have the issue isolated and addressed. Troubleshooting dashcam: How do I prevent this from happening? www.vava.com makes no representations or warranties in relation to this website or the information and materials provided on this website. 5. My VAVA dash camera turn on and it take the wi-if bud when I insert the se card 64GB U3 the WI-FI fail why? You hereby indemnify www.vava.com and undertake to keep www.vava.com indemnified against any losses, damages, costs, liabilities and expenses (including without limitation; legal expenses and any amounts paid by www.vava.com to a third party in settlement of a claim or dispute on the advice of www.vava.coms legal advisers) incurred or suffered by www.vava.com arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions. Remove the SD card and connect your dash cam to a socket with a USB cable. Please back up any media files from the SD card you wish to keep. This will take you off our marketing email list. For example, when making purchases on the vava.com website stores, vava.com uses a payment processor to verify your payment card information. Please reset the dashcam. Auto-pilot button, one-press 2X and 4X . If the first step did not resolve it, please reset the dashcam You can also set a timer, for reminding about feeding, diaper changing, medication, etc. VAVA Baby Monitor with Split Screen - VA-IH009. The VTech DM111 Audio Monitor. You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website, or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. I purchased a vehicle that has a VaVa dashcam. We work closely with third parties who provide services to us (including, for example, business partners, subcontractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and we may receive information about you from them. Have you tried to reinstall the VAVA dash App? $199.99. Hi Jessica. 2. Hi Gillian. The VAVA team is here to answer any questions you may have from warranties, our return policy, user manual questions and more. If still, the same issue persists kindly send us a photo of your SD card and a video of the SD card error to [email protected]. If the customer ships the product back within 14 days in good condition, they will not be charged restocking fees for the return of a product. Should I mark the RMA no. Make sure your dash cam is receiving enough energy from its power source. The VAVA Video Baby Monitor lets you keep tabs on your baby via the handheld, wide-ranging parent unit. Make sure to check for updates on the dashcam and check if you are now able to connect to the WIFI and access the app Whenever you bring new technology into your life, things can sometimes go wrong. We look forward to helping you. For starters, increasing the video quality of your dash cam footage can only be adjusted insofar as your dash cam is capable. Please note that before performing the reset, you save the files that you need by removing the SD card and saving it to your laptop/PC. To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. If you're searching for a video baby monitor that doesn't use Wi-Fi but still has great connectivity and picture quality, the Vava baby monitor is a strong choice. Then, try turning it on to see if it works normally. An SD Card reader/SD Card adapter may be needed. Required fields are marked *. Hi Matthew, we are sorry for the issue you got with the dashcam. If the first step did not resolve it, please reset the dashcam using the reset pinhole above the SD card slot. If you no longer wish to receive email communications for marketing purposes, please contact us to opt-out. For purchases not made directly through the VAVA online store, please contact retailers for refunds. The payment processor is authorized to use this information only to authenticate your purchase and for no other purpose. Today when I opened the app and connected Dash Cam, it said Connected, but after that screen, it showed Disconnected, please reconnect dash cam. Hope this Helps . SN or visible proof depicting the defect are required, Warranty can be processed without returns in certain cases, at the discretion of VAVA. If products and/or parts require service after the warranty period expires, you must pay all labor and parts charges. I have tried numerous times and wont upgrade just keep getting Micro SD card incorrect, please try with another card and says Card Error on screen. I cannot access anything. 3. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional. Ive done ALL the trouble shooting and it still wont turn on. 1. If you'd like to use better quality, you can increase that to 1080p or higher depending on the model. This appears to be a common problem before I return for a refund any fix? Make sure to check for updates on the dashcam you can do the update through the app. Was it like this ever since you receive the device? Is there any way for me to be able to view these videos through the app? Any third parties with whom we share your personal information are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose. 2. Its just regrettable to know that the same problem persists. That being said, after a while, your dash cam may still be falling no matter where its placed. Is it possible for team vava to assist where that is concern? This is something we dont want you to experience. Nothing on this website constitutes, or is meant to constitute, advice of any kind. We suggest plugging it into a different port or trying a different cable. We, including all affiliates and subsidiaries (hereinafter referred to as vava.com, us or we), are committed to protecting your privacy. Try to use a different cable cord. For example: lightning strikes, tornadoes and similar, Modifications to any part of the product, including the antenna, Connection to an incorrect voltage supply, Attempted repair by anyone other than an authorized facility, Products sold as is or with all faults declared, Products where the factory applied serial number has been altered or removed. Try resetting the parent and baby unit: Step 1. This model has been discontinued that is why it is no longer available on our website. If vava.com merges with or acquires or is acquired by another entity, personal information would be transferred as a whole to the successor entity, To comply with the law or legal process (such as responding to subpoenas or court orders), to comply with government reporting obligations and to exercise our legal rights or defend against legal claims. Fortunately, there are dash cam troubleshooting ideas to tackle those issues were all trying to avoid. Please check this page regularly to ensure you are familiar with the current version. Were sorry for the inconvenience youre having with the dashcam. I have been getting a memory card issue a while now something about running slow and also when i enter my saved loop recordings i cant view any because it keeps saying failed to stop recording and after i get a failed to sync warning. Most dash cams use suction cups to adhere to your dashboard or windshield. 3. An SD Card reader/SD Card adapter may be needed. Damage due to acts of nature. Step 3. Written By FreemanBoyer1286 Thursday, May 12, 2022 Add Comment Edit. For the purpose of reasonable implementation or application of this article: Legal Compliance and Security or Protect Other Rights. Turn on the dash cam. With my first child, I had no idea what to, What are your Valentines Day 2023 plans? Try to use a different cord/charger for the dashcam if it stays on to isolate the issue. If youre having issues with your new dash cam, here are some dash cam solutions and troubleshooting tips that we think can help. You may find out more about how Paypal stores and uses your credit card information by accessing Paypals privacy policy. At VAVA, we offer extended warranties, support options, and dash cam solutions to help fix any issues quickly and effectively. Ive tried emailing but no response. Kindly provide us the model number of the dashcam and the specs of your micro SD card for us to check its compatibility. Please reset the Dash cam at least 3-5 times and reflash firmware. 4. What Makes a Non-WiFi Baby Monitor the Better Choice for New Parents? Were sorry to hear that youre having an SD card error with your dashcam. There are a few reasons why your time and date settings of your dash cam footage arent saving. I have Dual Dashcam, but when I check loop and emergency video on the app, there were only recording at 10:03pm (19sec) and 10:05pm (38sec), did not have the moment my car got hit. We also may use your data to process and respond to your requests when you contact us. Does the warranty apply overseas? Im having issues with the GPS. Hi Fatima. Nanit Pro Complete Baby Monitoring System. If FAT32 would still not work, try formatting it again to XFAT then test. These terms and conditions, together with www.vava.coms Privacy Policy, constitute the entire agreement between you and www.vava.com in relation to your use of this website, and supersede all previous agreements in respect of your use of this website. If you are using the model VA-VD009, it should work using a Micro SD Card U3 64GB- 256GB. Modern lifestyles and meaningful technology from VAVA. can you healp me about that. Comment document.getElementById("comment").setAttribute( "id", "a1982a0345fcf89dd547cc8cc27c83fa" );document.getElementById("i3e1b5d881").setAttribute( "id", "comment" ); Save my name, email, and website in this browser for the next time I comment. Amazon.com: VAVA Baby Monitor with 2 Cameras, Split Screen 720P 5" HD Video Baby Monitor with Camera and Audio, IPS Screen, 900ft Range, 4500 mAh Battery, . Hi, The SD Card will come up as a storage device on your Laptop/Computer. VAVA Baby Monitor - Video with 720P 5" HD Display. 1. First, check the battery level on the monitor. All returns must have an RMA number for processing. Our website, products, and services may contain links to or the ability for you to access third-party websites, products, and services. All purchases will be processed by our respective entity in the corresponding country as indicated by the country code in the billing statement and are governed by the Local Law. But again, refer to the user manual for directions on how to reset your dash cam. Hello.My vava dash cam switching com for 3-4 seconds and then switching off. If your dash cam is stuck on a particular display, try the following tips to get it back to its usual functioning. If you do not want your information to be available to others, exercise caution when using public computers or devices or when using any computer or device to which users unauthorized by you may have access. You can purchase adhesive disks to fix this problem. Its normally just one or the other that works for our Dashcam. Let us know how it goes. If you enter a contest, or other promotion, we may use the personal data you provide to administer those programs. 2. By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. Plug the SD Card into a Laptop/Computer. I wanted to check the camera after my wifes tire was slashed this weekend to find there are no looping recordings, and the SD Card was completely filled with emergency videos. Check your settings to figure out the default quality setting. Over time, your dash cam suction cup can lose stickiness. But, moving your baby monitor away from other electronic devices such as microwaves or broadband routers is the easiest solution to try first. Advice of any kind processor to verify your payment card information to recognise SD card and your... 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Able to view these videos through the VAVA dash camera turn on and it still wont on! Choice to opt-out ; HD display medical matter you should consult an appropriate professional use personal. New Parents up any media files from the SD card reader/SD card adapter may be needed period... Require advice in relation to any legal, financial or medical matter should. Power outlet has been discontinued that is why it is no longer wish to receive email communications for marketing,..., refer to the user manual for directions on how to reset dash. Format the SD card for us to opt-out those issues were all trying to.. Wi-Fi fail why information by accessing Paypals privacy policy your time and date settings of dash. Reasonable implementation or application of this article: legal Compliance and Security or Protect Rights! These cards or no card a pin or paperclip to press the pinhole button on your Laptop/Computer being stuck a. 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