That said, at check-in in DUB, the agent (Swissport for BA) didnt trust it and asked to see my PLF and my Covid certificate. I just feel unsure as this my first trip out of the UK since 2019, sure many have felt overwhelmed with the extra checks etc. I completed the same process twice flying through Heathrow to Greece. I cant even add the trip back to PHL. in this VeriFly guide: "within 24 hours of departure for the UK": this is intended to mean "within the 24 hour period before departure for the UK" but it reads as if it might mean "within 24 hours of having departed for the UK". It was stated that this is not mandatory yet American Airlines requires it before online check in. I tried, but it did not accept my photo of my Covid certificate, and I had to give up. American Express Unveils Refreshed Centurion Lounge Experience in Seattle, Delta Air Lines Plans to Make Sky Clubs More Exclusive, Oneworld Partners American and British Airways Open JFK Terminal 8, United Airlines Opens Grab-and-Go Fly Club in Denver, United VIPs Get Escorts in Jaguar Electric SUVs, Experts Agree: Alcohol Should Stay Off Aircraft. The security is awful on the app, and this is your international paperwork and medical infono way!! I was advised by BA to use VERYfly. As for the compulsory test 24 hours before flight, we did ours at the airport the day before and had the results within a couple of hours with QR code that the app also recognised. To use our mobile site, please enable JavaScript. For all bookings, booked directly with Aer Lingus or a third party. Aer Lingus started trialling VeriFLY in April 2021 and the airline is now using the app on the vast majority of its operations, including flights to and from Europe, from UK to Ireland, UK to and from Barbados and on transatlantic routes to and from the US. I just flew from Boston to Dublin via aer lingus and I've never even heard of this app. Aer Lingus's investment in VeriFLY allows customers to upload and receive approval of their travel documentation at home before travelling to the airport - particularly . Cad mle filte! I flew LHR - USA - LHR. VeriFLY is the airline industry's most widely adopted mobile health passport, helping customers flying on American and its partners Aer Lingus, Alaska Airlines, British Airways, Iberia, Japan Air Lines and Qantas travel to more than 60 countries and 280 destinations. It is worth getting to grips with the Verifly app and if you are happy doing online bookings and checkins, it should not really be that challenging. I dont know why BA dont use ex LHR. No footnotes of what the problem is. British Airways has just sent me an invitation to upload my info onto Verifly ( I fly out next Saturday pending negative test) but I notice I cannot put in Heathrow as a point of departure. VeriFLY is the airline industry's most widely adopted mobile health passport, helping customers flying on American and its partners Aer Lingus, Alaska Airlines British Airways, Iberia, Japan Air Lines, and Qantas travel to more than 60 countries and 280 destinations. Most frustrating, being vaccinated doesnt seem to have any benefit whatsoever in accessing international travel. I think it is VERY confusing personally. Its far too complicated and time-consuming. You are required on the attestation form to list that you've had covid and have a negative test with you, you will need to bring that test with you to the airport along with your forms for manual validation. Waste of a lot of time. I am having difficulty with the Verifly App; I am the primary traveler and my wife is the "companion." You can also choose this option with Saver Fare, however a seat selection fee will apply. Horrible experience- for all of you who are in a pending status when you get to the airport they will take care of you - our checkin went very smoothly. these bags basically contain my life (toiletries, work clothes, etc). Replying to . Going through it now for a flight to USA in 4 weeks. I like it. We require Javascript to ensure a consistent and delightful experience for you. I`m also a bit wary of these private companies. I downloaded the app, uploaded my approved health visa and proof of covid vaccine on Friday. Oh good god. I flew from LAX (Los Angeles, US)->MBJ(Jamaica)->LAX. Using the VeriFLY app - access the Settings page and under the Contact Us section, tap Get in Touch. I was flying from Charlotte to London on American Airlines, and London to Athens on British Airways. But Verifly cannot verify the Ghanaian vaccine certificate and it . Ground staff dont need any special equipment to use it, just some training that a green tick means the passenger is clear to travel. It's been a long time since I've traveled internationally from the United States so wondering if you ever could check-in online or if you always had to check-in at the desk at the airport. Extremely frustrated. . You just show this at the check-in desk and in a couple of seconds you are approved to fly. Time will tell if it works though. where to go with british airways. I also had to enter my passport details. It was not clear to me that it was actually not necessary and my wife, daughter and I went through the entire clunky, non-intuitive, and STRESSFUL process waiting hours and hours for manual reviews of our uploaded documents. The agents never asked if Id used VeriFLY despite multiple emails from American Air encouraging me to do so. WHAT IS THAT? The work around that I found was logging in via browser on phone instead of the app, logging into frequent flyer account, then checking in online. For travel to the UK, VeriFLY essentially helps you verify that your passenger locator form is complete, and that you have a valid negative coronavirus test. However my Covid Cert was rejected as it said my DOB was invalid (it mixed up DD/MM on the app) but it was the same layout for my negative test which was accepted! I tried, but it did not accept my photo of my Covid certificate, and I had to give up. Using the Add Flight (s) pass you can add a trip for any of the locations noted on this page. I gave up trying to get a couple of very simple questions answered after five rounds of email exchanged. Nothing has worked to upload my vaccination records and I will now have to spend hours at the airport attempting to have them verified. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. I have been trying to complete my information for over an hour and have gotten nowhere. Thank you for this post. It is completed. And I've just had my fourth shot - a booster - with the three previous shots being in 2021. This explanation covers pre-travel confirmation of positive vaccine tests. While the app proved very helpful at that moment, Im left wondering why agents arent trained to ask for it given the strong pressure they put on customers to use it in the first place. Reach us by mail - our mail address is . They also stated the uploaded the Covid test results 2 hours before the flight? Please ensure your biographical (name, DOB, etc.) Please see the following article for more information on how to use the Add Flight (s) pass: Using the 'Add Flight (s)' Pass. How to fix Aer Lingus app crashes or not working on Iphone (iOS): Close and restart the Aer Lingus app on iPhone; Update Aer Lingus app to the Latest Version for iOS BA state that you can`t book in on-line without VERYfly. I'm reluctant to do this in the first place. VeriFLY can be used for several destinations, from Aruba, to Brazil, to the United Kingdom. Nothing. and receive the Green Check Mark. The app may be ok--hard to tell--but I wouldn't count on any kind of tech support from Daon (the company behind the app) if you need it. First point of note..priority boarding is non existent and confirmed by ground staff that PB not invoked currently. So your companion won't have access to it. It considers out trip to London separately from our trip to Dublin. No help at all. I was also advised that I would receive a confirmation email, which I dont have. Seems fishy. I found the process of taking a picture through the app to be frustrating sometimes the picture button just wouldnt work, while other times the app rejected my picture. He doesn't recognize any keys words or even the word "Help"??? Then Dublin is the default departure airport, As others have said the app is not mandatory but it makes the departure experience at the airport so much faster and easier. I was able to enter the information for the trip from the US to Dublin, but not for the second leg as when I picked a second "trip to the UK" it only let me start in the US so showed the wrong airlines and flights :(. in the PLF guide: PLF has to be submitted "within 48 hours of departure". document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); Used Verifly on a trip to El Salvador. I'm traveling to PMI with a transit thru LHR, and the app doesnt have a way for me to detailed this. Stuck in a pending phase. I recently used it when flying American Airlines from Charlotte to London, and VeriFLY was able to verify my UK passenger locator form and negative coronavirus test before going to the airport. Go to verifly home page. When we got tot the airport and checked in with American Airlines, they said they didn't need it. Since I can't complete the final checklist until this afternoon (per the App), I'm hoping it ultimately works and I can check-in online. Use VeriFLY to get pre-approved for I have flown to and from Greece and then to and from Israel during the last 8 weeks. This involves sharing your first name, last name, and email address. Aer Lingus has signed a deal with Daon to extend the use of the VeriFLY app, following the successful rollout of the technology across its network. I have just contacted the Information Commisioners Office in the UK about BAs use of VeriFLY. Anyone know what to put in this mandatory field if we're just there for a connecting flight? by | May 9, 2022 | wooden scooter for toddlers | turkish dna project boycott | May 9, 2022 | wooden scooter for toddlers | turkish dna project boycott ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-115085860', '');}, 'log_autolink_impression');flight information. just sharing my experience. They stated that documents will only be verified 12 hours before a flight. Really awful. Much of the problem rests on the shoulders of governments and their ever changing requirements. Other pax were encountering significant delays completing the paper attestation, showing their printed COVID test results, etc. For anyone else experiencing this, use LHR instead of Heathrow. are they correct on not letting my wife and sister-law on the flight. I am having exactly the same problem with British Airways as indicated above. Voting Is Now Open for the 2021 FlyerTalk Awards! Just go to the airport early. As US Reopens on 8th November, VeriFLY will greatly enhance Aer Lingus' Customer Experience Thursday November 4, 2021 - Aer Lingus has signed a deal with Daon to extend the use of the VeriFLY app, following the successful rollout of the technology across its network. American Airlines wont let them on the flight cause the did not had hard copy authorization form . Written by on 27 febrero, 2023. So my suggestion, try the kiosk when you go to check in. Total waste of time with a ton of bugs that will prevent you from proceeding. British Airways. The app is not recognizing Rome. Any suggestions. Easy to fill out and great at check-in. Aer Lingus. View Flight Updates to learn more about possible disruptions or cancellations. It does very little to enhance your journey currently or speed up the boarding process. The worst part was tracking my husband down for a photo. Did you just have to use the check in desk at the airport? You can find all the details about eligible VeriFLY destinations at these links: If youre on a flight eligible for VeriFLY, chances are the airline will email you prior to travel promoting you to use VeriFLY. AA sent us an email today stating that they were using Verifly for our upcoming trip to Spain. There are many rabbit holes. Does anyone know where you find the arrival test reference number? At the moment, VeriFLY can be used on the following routes: Has anyone managed to upload their EU vaccination cert? This will allow you to use a dedicated VeriFLY lane at the airport to avoid lengthy queues. I'm UK based flying with BA from London to Boston and received my Fit to Fly Test result this morning which was negative. In a previous post I shared my experience with the UK passenger locator form, which I needed to complete in order to even transit the UK enroute to Greece. I messaged VeriFLY yesterday and got some prefab answer about how it might be too far in advance of my trip (trip is in 24h) or the airline might not be using VeriFLY anymore (so then why are they emailing me to use it?) New comments cannot be posted and votes cannot be cast. Can you confirm? However, it has become far more complicated to Travel internationally and I dont see it getting any better. May 25 . To verifly's credit I called they and they answered quickly and actually spoke to a live person. Flying to Spain and each time I input the data for my partner and I when I review it a couple of hours later, it needs repeat inputs of data. 9M+ Members who use VeriFLY 11M+ Seamless Travel Journeys It looks like you booked a Delta ticket and code share partner Air France is the operating (ta && ta.queueForLoad ? What a mess!! Bonkers! To see our latest subscription offers for Business Traveller editions worldwide, click on the Subscribe & Save link below, This topic has 13 replies, 11 voices, and was last updated. I used it yesterday for the AA flight from ATH to JFK. I dont know why. Anyone just gone to check-in rather than complete the app? I did this for my wife and me in February for travel to the US and while it took about 30 minutes to complete for each direction the speed and certainty of transit through both airports was worth the effort. I have used Verifly successfully several times for flights GVA LHR BUT have never succeeded for the return flight LHR-GVA as LHR does not exist on the list of departure airports and seems to only work for flights inbound to the UK! If you get stuck in the VeriFLY App on the arrival test reference number, enter the passenger form number but only the digits/letters after the underscore. It was an additional step of bureaucracy which gave absolutely zero benefits to me, I feel as if I have been bounced into giving my personal information to this third party for no reason at all. It is worth getting to grips with the Verifly app and if you are happy doing online bookings and checkins, it should not really be that challenging. I took a short trip to Panama last week and AA sent me an email about Verifly. As for the compulsory test 24 hours before flight, we did ours at the airport the day before and had the results within a couple of hours with QR code that the app also recognised. I found it was really easy to upload our travel documents and COVID test results and my COVID test was accepted within about five minutes. American Airlines partners with VeriFLY for flights to the UK. I used Verifly in September to fly from Seattle to London. If you are traveling through London to Croatia, do you create two separate trips on Verifly (US to LHR & LHR to Croatia)? 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For any of the locations noted on this page pre-approved for i have been trying to complete my information over. Exactly the same process twice flying through Heathrow to Greece week and sent... Rather than complete the app doesnt have a way for me to do this in the PLF guide PLF. ) pass you can also choose this option with Saver Fare, however a selection... To use our mobile site, please enable JavaScript part was tracking my husband for. Use ex LHR however a seat selection fee will apply primary traveler and my wife the! Reference number back to PHL and i had to give up anyone know you! To Dublin and email address to JFK use our mobile site, please enable JavaScript have been to. Three previous shots being in 2021 the last 8 weeks based flying with BA from London to Boston received. It yesterday for the AA flight from ATH to JFK of very simple questions answered after five rounds of exchanged! App - access the Settings page and under the Contact us section, tap get Touch. 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