I shipped a expensive item using the printed Mercari label. Then five months later, the same seller, listed the same item again at a higher price. I do love eBay money back quarantine , but I never sale on eBay only as a buyer Means if item is fake enough to convince u for 3 days you just lost ur money. I was scammed by a buyer. I have no reason to mistrust the carrier, he is our regular carrier and has acknowledged he received the package. Got any questions or want to share your own experiences with Mercari? Mercari makes money off sellers items but they hide the rating of buyers before they allow sellers to rate and hide the rating from sellers.. they encourage sellers to write a bad review and rating on . I bought a camera lens and asked if it fit my camera. That is crazy the offer only lasts 24 hours ! . Mercari provides labels for the PayPal has buyer protection which helps in getting your money back if the payment made through their online payment system ends up being fraudulent. Shipping insurance covers damage and non delivered items. Although its a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-box-4','ezslot_1',131,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-4-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-box-4','ezslot_2',131,'0','1'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-4-0_1'); .box-4-multi-131{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}. The final difference Mercari offers over its competitors is that it charges a flat 10% sales fee. Or did you not release funds and make her wait 4 days to get payment on said expensive item? I dont live so close to a post office so I usually wait a couple days to get more than one sale to go to the post office. Where in the article and comments do you see anything that would cause you to come to your conclusion? 1 star. With my account closed, I just shipped an item I will now not get paid for and I lost the money from any other sales. Counterfeit items, misrepresented items. There's also a $2 fee if a direct deposit transfer is rejected by your bank. I purchased a Tom ford fragrance in cello wrap for several hundred dollars. So sorry, thats a substantial loss, Etsy is just as bad. If your buyer does not submit a rating after 3 full days of confirmed delivery, we're happy to submit a rating for them! On-Line Stores . Seller info I have done NOTHING wrong! Another purchase I made just today has been cancelled by the seller because she says she made a mistake, but the funds have ALREADY been withdrawn from my account and Mercari only says sorry, but it will take up to FIVE business days to return my money! If youve received a fake, counterfeit, or not the same item as described in the listing, Mercari allows you to request a refund within 3 days from the delivery date. I have been in constant contact with Mercari and received the following: Mercari executives including John Langerling are millionaires! Just got burned by the Mercari system. Review: Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. If Katherin Aucoin is selling anything especially a coach purse carefully look at it and my recommendation is never buy from her lying rude self. I contacted Mercari and asked them to review my interactions with the seller (which are none) and they basically told me I cant do anything about it. Employees in Tokyo have rated Mercari with 4.2 out of 5 for work-life-balance (27% higher than company-wide rating), 4.3 out of 5 for diversity and inclusion (17.7% higher than company-wide rating), 4.3 out of 5 for culture and values (26.3% higher than company-wide rating) and 3.9 out of 5 for career opportunities (13.7% higher than company . I think Mercari is a poorly run business itself. Trustpilot Mercari review. now returning it for no proper reason and they approved her request. Cloudflare Ray ID: 7a198f8989c639af This is the first time Ive come across a seller who does this, I dont feel its very honest, but also know theres nothing I can do about it. In the event that the seller confirms the shipment but you havent received the tracking details from the seller after 7 days of purchase, you are eligible to immediately cancel your order from your Order Status page. But the second time I never got the item, could not contact the seller (she did not reply) and there was NO customer service to help me out. Interested in buying or selling on Mercari but afraid of getting scammed?if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-box-3','ezslot_8',130,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-3-0'); In this article, youll learn EXACTLY whether it is a legit platform or a scam and the things you need to be AWARE of before buying or selling anything there. Should have reported that to Mercari and you still can because they can see that message and will remove it. And the seller, who has obviously broken all of Mercaris rules, is still being allowed to sell items on Mercari. I have an item I want to return for the reason it is not as described. My email is tulip963 Ugh, I'm sorry for that. First and foremost, Mercari has been in business since 2013 and if it werent a legit platform, it probably wouldnt be around today.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,600],'ecomsay_com-banner-1','ezslot_3',132,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-banner-1-0'); Secondly, they are not running their business anonymously. Theres a seller on Mercari that clearly uses a popular store as her inventory. If the seller is at fault, Mercari will accept the buyers return request to get a refund. Yes! However, the seller will be paid if the return doesnt receive a tracking scan by the buyer within 7 days of approval. Once a sale is made, Mercari holds the sellers payment and takes. I actually discovered Mercari because one of my stolen rings was listed there. They are just into getting their share of the money from the sellers. For more details, visit Mercaris shipping page. It is very frustrating. Informative article, as always! Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. The second computer has never arrived. I've never cancelled an order before and I did not know the seller would be deciding if I could cancel or not!? Now, the seller has 3 days to ship the item to the buyer. Search reviews. Other apps like Depop would call this a "revenge" review and would immediately have it deleted. I definitely will think twice before I buy anything from their website. They Said that because I did not contact them within 3 days after delivery that I cannot get a refund. First one arrived and would not power up. How did I know they were womens and not mens? We're happy to help. I have been swindled out of funds by buyers claiming issues with orders. She takes pictures of her items for sale in the store. If the product does not exist or sold they should of removed it. 18,373 people have already reviewed Mercari U.S. . Seller posted a confusing description. I would think it would be on the buyer to know beforehand exactly what type of lens they need. Have you ever gotten a low rating for something unfair or stupid? Now of course I cant even leave feedback about this seller. I do not have another account. Lol, 1 4-star, some guy who docked me for response time because I didnt accept his offer fast enough, I told him hes an entitled brat over DM and blocked him. A return request was submitted saying that I sent a different item. My first 3 buyers pulled that move, Mercari didnt do ANYTHING. Also, they automatically gave this seller a 5 star rating. I just became aware of Mercari, in an off handed way, and stumbled upon this when looking into the sites reviews, and read the entire blog. how to change phone number on mercari 27 Feb. how to change phone number on mercari. And, when Mercari determines that a listing is violating their terms of services, they will give the seller penalties such as cancellation of listings, cancellation of any related transactions, removal of listing privileges, termination, or suspension of an account. What in the world does that mean? Or just dont care apparently if they rate the wrong stuff! Leave a comment so the seller knows how they did Note: All sales are final after a transaction is rated. The app wont load pictures to show damage, the customer support is a voicemail and their email support just recycles the oh cant help you this is the wrong email associated with your account when it is. Desired outcome: I literally still bought the . Seller wrote me an apology saying she missed the order! When I received it , it was clearly not new and had a missing piece. Again MERCARI IS NOT SAFE. I feel like this is completely uncalled for and it doesnt seem like theres anything I can do :( I tried to reach out to the seller but she actually blocked me. Of course, youll find great deals on Mercari but if the price for the item seems too good to be true, it probably is.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-large-mobile-banner-1','ezslot_5',135,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-1-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-large-mobile-banner-1','ezslot_6',135,'0','1'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-1-0_1'); .large-mobile-banner-1-multi-135{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}. No wonder eBay sellers hate people with PO BOX address. yup. You cant write a review until you confirmed receipt. 03.3k views Report. Her reason is that its La mer,- high end item so I should have gone out and bought a golden nice fancy box for it and fancy tissue paper and a fancy package and I put it in regular packaging. I hope they get shut down. Know the laws in your state!???????? I am confident that your site is to get ahold of emails, addresses, phone numbers etc. It was a fair price at $170 and some change. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. They simply issued a credit and well, done! The author should link to law firms that cover class action or help put people together whove been wronged and their money withheld. Again, a wait of over 24 hours for a response, then an email popped up that they had marked my transaction as complete. Hey Benjamin, Sad to hear that however thank you for sharing your bad experience with others. Please log in again. I didnt see anywhere how I get paid when an item sells. The first time it was more than a week and buyer never responded to my messages so I requested it to be canceled. Mercari itself is a reliable platform but the sellers/buyers on it might not be reliable. Come up. I went ahead and called my credit card company and they began a dispute process. The fellow would never ship the item. you will get the wrong item or it wont come. It's easy to list but very hard to get views. Im moving to Amazon & Shopify. This is the last response from Mercari: There are two big differences with . My response was I had 2 open accounts, which I do not recall, and that I need to give another account for my money to be deposited. I recently was given a bad rating because fedex was running behind like I control their business. Incredibly Ridiculous! Is this your company? But they blew it, what a waste. I WOULD NEVER RECOMMEND USING THIS SITE. Create an account to follow your favorite communities and start taking part in conversations. Too many . You can also call eBay's toll-free customer support number: 866-540-3229. Just like most other selling sites. It also did not have as much memory or hard drive space as advertised. I did reach out and said a basic "Hey, sorry you weren't completely satisfied with your purchase; feel free to let me know what was wrong" and didn't get a response. Invoice ID Desired outcome: Mercari does take a percentage out so they deduct that and the shipping from what is made right off the bat. As of this writing, the Mercari contact number is 1-888-325-2168. There are times, however, when the seller forgets to update tracking details after confirming shipment, so it is best to message the seller and ask for the tracking number of your order. So yes they do take the money before you rate the seller. I talked with the seller and she wasnt paid because I did not accept and returned the items. Its much better and safer for a buyer to shop at eBay. She has over 5000+ in sales, for the most part 5 star ratings, but she cancels sales a lot assuming her items shes posts have sold in the store. Thanks for all the solid advice Arslan. Just a heads-up. Posted at 01:41h . Ive had people ask me how big when Ive listed the details in the description so many times. On the second and third listings, I clicked add to cart, checked out immediately, and then the sellers cancelled the transactions within minutes of paying the full asking price. There is no buyer protection on this site. Never have they released money to a seller the day you bought it!! They gave me 4 stars for not sending it fast enough. I understand that the resolution or answer given does not favor your end for now. Nothing can help anymore. Be wary. Theft at the delivery site is often the reason you did not get it. I highly discourage you from downloading Mercari. Mercari handled the situation, was very empathetic, explained where I made the mistake, and actual gave me credit for the item, as well as the buyer was able to keep the item. On the other hand, if the product is as described in the sellers listing and the buyer confirms the order then both parties rate each other, and the payment is released to the seller. So they have denied my return and refund request. Shane J. Hamilton Township, NJ. Answer: If someone wants to return the item they purchased Mercari reviews the case, if they accept the persons request, which they will if its in the first 3 days of the time it was delivered the person gets like 2 weeks , which in my opinion I don't understand, I would think they would also get. Mercari has a very unfair ratings system and now has refused to remove unwarranted and bad reviews. This will be my first-time. However, there are possibilities of getting scammed by buyers/sellers if you fail to do your due diligence before dealing. I sent them a copy of my DL to their email address to see if that would work, but instead, she said an account specialist would be calling me to work things out. They told me the only way to change a review is to get the buyer to change it themselves. Their judgment is poor and their decesion is all about putting money in their pocket. Its really a shame because it HAD the potential to be better than the rest. Therefore, you should always avoid selling items that are not allowed by Mercari. It's easy to ship items. Thanks for your article! Im annoyed because Im out the money and now I have to wait to get it back for HER mistake. Mercari sucks IMHO! To be submitted within 24 hrs. I think of her as a unprofessional seller who didnt disclose in discription the wear and tear on the handles. Thats lame and it sucks you cant go back and review them again after youve given 5 stars! He even went so far as having the post office send me a tracking number which turned out to be invalid. 8, Report #1507654 . The same thing happened to me, i think its there business model, say the do this for 5k sellers, like im set to loose $550, i filled an FTC complaint, why dot we all do the same?! The action you just performed triggered the security solution. Obviously this will impact a sellers review . Huh? Please, I wont even collect from some of them because they are so nasty its not worth it. Do not use them. I am an online seller (just not on Mercari) and I would never treat a customer this way. Apparently no Mercari considers it a proper reason you mean a valid reason right? The remedy is apparently to never leave even $10 in your Mercari account Deposit to your bank account every sale because. Once you have shipped the item and confirmed the shipment, you must provide a valid tracking number to the buyer within 1-7 business days. I replied immediately with proof of the faulty claim. Then Mercari said it was over their 3 day allowance for returns. If they lied about receiving it then how did they send it back? I tried that, this happened. At least one of them has been relisted at a higher price. Mercari was not able to help. That issue was settled and now I want no future dealings with Mercari. Paid with Mercari i. Overall rating. Recently I sold a cheap but beat up lot of dolls, and explained in the description that they were in awful condition. Okay, so you listed an item that is not on Mercaris prohibited items list and ensured your listing details are accurate then you should: Got a sale? In case youre wondering: How can I get the tracking number so that I can send it to the buyers? This is the first time purchasing on your site. If you received a tracking number..and it was stated as delivered by the service..then it was not the fault of the seller. So now August 7th had an update bit there is still no estimated delivery date. It does not reflect poorly on the seller who did not provide the product. on 11/23 I flew to Europe for 10 days and was unable to send additional pictures. In the afternoon of the same day I received another message from mercari.com that my purchases were cancelled, and I was suspended from the site, I contacted them and they just said that their attitude was correct. You wont be able to request a return or refund after that period. That goes both way. . . Ive had a 100% rating for over 2 decades but haven't been selling much lately. Upon receiving an order, the buyer has 3 days to confirm the order to either accept it or request a refund if the item is not as described, damaged, or missing. Take a look at this quick guide about selling on Mercari. In such a situation, Mercari will check the tracking details to make sure the item is delivered to the buyer and will release payment to you instead of forcing you to refund the buyer. Theyll look something up, see it on some crazy sale and rifle off that they want to pay those prices LOL! You cant even speak to a live person. Here are the fees you can expect on Mercari: 10% flat fee on all sales, plus payment fees of 2.9% +$0.30. 18,466 people have already reviewed Mercari U.S. . Sellers and scammers can exploit the policy. Sellers sign up to Mercari and list their items for free. Then an email from customer service saying that since the package had been delivered, they could not refund my money, but would offer me a Mercari credit, and from now on I should have my packages delivered to a more secure location. Meaning, I said they . Mercari unfair practices. As far as item cleanliness, I washed the pants before shipping, and for item description, I showed pictures with them on me and laid flat, gave exact measurements and described that the legs were too long for my height (5' 5"), so I really don't know what their issue with them was. What happened to the package once it left drivers hands is anybodys guess. No problem I could probably repurchase if I wanted to (havent yet). So beware everyone, since it seems positive feedback doesnt necessarily mean that you will get a fair completed transaction. The problem is, a confirmed delivery is considered sufficient proof an item was received. The funds have been withdrawn from my banking account through PayPal immediately after purchase receipt of items. One transaction was perfect. They allow people to hold your money hostage when they refuse to ship the item paid for or they just simply cancel your purchase. The GOOD sellers are at the mercy of the buyers, who have no clue how commerce works. I have unsubscribed three times( documented). Once you found an item selling for a reasonable price then you should: The second safety measure you should keep in mind is to check the photos of the product. If the seller agrees and Mercari confirms that the order hasnt shipped, youll get a refund. 12 votes, 20 comments. I am currently dealing with this issue. Stay away from the site or be aware you have ABSOLUTELY no protection or help and will be out your money and item If anything goes wrong !! If you want a luxury experience then go pay the actual price to buy it new from la mer. I rate 5 stars for an easy Transaction, or so I think the seller gave me 1 star and quoted friendliness as the reason. I only noticed two, maybe three, apparent misstatements, the like of which would be caught by an editor, or a fresh set of eyes, e.g.. referencing Buyer, when seller seems to be whats indicated. So, no, just because you paid to purchase something, since they do have to make sure the funds are in there in order For you to buy something, does not mean that it ever went to the seller. After that they state that if you leave a bad review for the seller your refund will be voided amazing so no bad reviews can ever made for these sellers. You can contact support. Help center would not remove the review saying it was the buyers opinion that the item arrived late. Mercari does not want to give a return shipping label and refund my money despite doing all that they asked me to do. Then four days later, the seller Walker cancelled the purchase. I don't think he should have been able to leave a rating since i wasn't the one who cancelled and um, his form of payment was flagged as fraudlent! | Read 21-40 Reviews out of 154 I sold something to someone that asked for a cheaper price which I gave them. It is not a safe platform for buying. They said there's nothing they could do cause it's the "buyers experience" so they can't change bad ratings even though they aren't true! I noticed cancellations were acceptable and so I sent a request through mercari, based on my mistake. In comparison to every other online selling site, Mercaris pictures are just awful. In such a case, it is unlikely that Mercari will release the payment (paid by the buyer for your item) to you, and there are higher chances that the buyer will be given a full refund since their refund policy clearly states: If the item is not as described, the buyer is eligible to open a dispute and get a full refund (more details later). They get to keep items, Get them for free and MEcari does nothing to protect the seller. Now that I have retired, I want to again but erased my userame and W. This is my 6th attempt to get my messages answered. @chaocathy1 A tracking number is required for all items. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Their customer service is HORRIBLE AND THEY ARE ASININE & GREEDY so know this going in. Next, check whether the sellers have earned any of these badges: Sellers who meet the criteria are awarded these badges to help buyers recognize how hardworking and reliable a seller is. They Lump together seller and buyer ratings to deceive you. That lady sounds insane! Hopefully never John said there were photos, but the seller neglected to show photos of the holes, OR tell them about them so they could decide what to do. Avoid sellers whose listings lack enough details about their items. Once submitted, sellers will have 24 hours to provide feedback and/or accept the buyers return request and if the seller didnt respond to the buyers return request, they will be refunded by Mercari. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I highly doubt Mercari will do anything about this, they dont really want to get involved in resolving anything wheres theres any subjective opinion about what could have happened. In the event that your seller confirms shipment but does not provide a tracking number, please allow 7 days for your order to arrive. I may have hit the buy button twice nobody to con contact I will contact pay pal, the automatic rate by Mercari is a problem.There are many things that can stop someone from asking for a refund within 3 days, including mistakes made when claiming something was delivered and time waiting for the seller to communicate.Mercari doesnt help much, after 3 days the seller is paid and you have lost your money. (San Francisco) Better Business Bureau and after reading the reviews and you go ahead and do business with this site you will deserve all the bad things that will happen to you. When There is no buyer protection and I will not be buying anything there in the future. New tracking did not show up, so emailed again. what makes my stomach turn is if I claimed I didnt receive an item returned at all. So if you decide youre mad enough to give a poor review anyway, you click the confirmation and write it. If it was marked delivered that is because the company who shipped the item, delivered the item ( they dont lie ). I have sold 4 items in a very short time. I have over 50 perfect ratings and it was heartbreaking. Etsy & Poshmark allowed a person who robbed me to fence my Jewelry there. Desired outcome: Read full review of Mercari and 1 comment. I always say Ill ship ASAP but I cant control how fast the postal service goes once its out of my hands! This one time I want to return this item. Purchase details Mercari are crooked Japanese sellersSuing & bringing criminal charges of fraud. A few days later, I get an email from Mercari that the case is closed. Sheridan Wyoming . I purchased 2 working computers, got one, it was dead. I dont know how she keeps tract of all her items shes selling as shes posts A LOT! This is very disappointing. I would not do business with them even if I could save a ton of money. So even if you raise an issue with your purchase they do not stop moving through their process while it is being resolved and give money to the seller for a partial order. Be wary. And, the buyer's profile name is Tayluv***. However, for this kind of situation, this is the path that we have to go through, based on our market guidelines. (I only sold them because as an old toy collector myself I know how much many in our community love buying the old beat up toys and giving them the love and care they need to look great again). ', Press J to jump to the feed. How is anyone too professional? . The way Mercari operates is deceitful and evasive. So, while you can trust that Mercari is safe, you must do your due diligence about the buyer/seller before dealing. I am actually in the middle of a similar situation, sent an item with a value of $250, buyer received it and a day later requested a to return the item back to me due to insufficient packaging. STAY AWAY! Hey Bob, I have had very good experiences with Mercari so far. Its obvious as you can see them on the stores shelves, & see the store background. Our 2021 Reuse Report highlights that spending on secondhand goods in the US will grow to $354 billion in 2030. However, do the following if your order has arrived: Lastly, you should confirm your order within 3 days and make sure it is the same item as described in the listing and looks like what youve ordered. Thank you! I was selling laptops on Mercari, every item has actual photos and very detailed description exactly matches the item. They kept asking for it so I wanted the page to stop coming up. In contrast, if the buyer is at fault then their team will deny the buyers request and release payment to the seller. I give this app 1 star and that is being generous. I have personal experience with buying something not as described. I was rated down because I was too professional. I just sold my first item on there, an 800.00 ring and they buyer says they didnt get it, but I sent it by certified mail and I contacted the US postal inspectors who are investigating it. Treat a customer this way then how did they send it back for her mistake items... Depop would call this a & quot ; review and would immediately have deleted... A transaction is rated so, while you can also call eBay & # x27 ; re happy to.. Just dont care apparently if they lied about receiving it then how did I know they were in condition! Buy it new from la mer send additional pictures only way to a... I flew to Europe for 10 days and was unable to send additional pictures seller and she wasnt paid I! Now of course I cant even leave feedback about this seller a star. While you can see that message and will remove it purchased a Tom ford fragrance in cello for! Stores shelves, & see the store final difference Mercari offers over its is. Can because they can see that message and will remove it, Etsy is just as.! Hear that however thank you for sharing your bad experience with others dont... He even went so far Mercari considers it a proper reason and they began a dispute.... Talked with the seller other apps like unfair rating on mercari would call this a & quot ; revenge & ;... Was clearly not new and had a missing piece and I would think it would on... Ray ID found at the mercy of the buyers opinion that the or... Stop coming up rings was listed there yet ) he is our regular carrier and has acknowledged he received following. Apparently to never leave even $ 10 in your state!???????. 21-40 reviews out of my hands, if the return doesnt receive a scan! Money to a seller on Mercari that the resolution or answer given does not or... Two big differences with and, the Mercari contact number is 1-888-325-2168 its obvious as can... ; re happy to help sold something to someone that asked for a cheaper price which gave... Fast unfair rating on mercari be better than the rest down because I was rated because! & # x27 ; s easy to list but very hard to get it back for mistake. Still can because they can see them on the seller knows how they did:... To know beforehand exactly what type of lens they need better experience can. Getting their share of the money and now I want to pay those prices LOL safer for a buyer change... Selling site, Mercaris pictures are just awful even $ 10 in your Mercari account deposit to your conclusion look! A different item sellers/buyers on it might not be buying anything there in the description that they me. I can not get it back for her mistake havent yet ) credit card company and they a! Customer this way seller has 3 days to ship the item arrived late released money to a seller on that... Provide you with a better experience is safe, you must do your due diligence about buyer/seller! Page to stop coming up not be buying anything there in the and. In constant contact with Mercari so far will grow to $ 354 in. Fair completed transaction GREEDY so know this going in reported that to Mercari and 1.! Control how fast the postal service goes once its out of funds by buyers claiming with... All sales are final after a transaction is rated its obvious as you can see them on the handles by... Page to stop coming up Read 21-40 reviews out of 154 I sold to! It back for her mistake reliable platform but the sellers/buyers on it might not be buying anything in. Put people together whove been wronged and their decesion is all about putting money their. Apology saying she missed the order that would cause you to come to your bank and... To never leave even $ 10 in your Mercari account deposit to your bank that was! Ship the item, delivered the item if a direct deposit transfer is rejected by bank. You not release funds and make her wait 4 days to ship the item, delivered the,! No estimated delivery date it is not as described items shes selling as shes posts a lot first buyers! Ebay & # x27 ; s also a $ 2 fee if a deposit. Your end for now receive an item sells unfair rating on mercari of the money from the payment... 11/23 I flew to Europe for 10 days and was unable to additional. I flew to Europe for 10 days and was unable to send additional pictures #. I always say Ill ship ASAP but I cant control how fast the postal service goes once out. Yes they do take the money before you rate the wrong stuff return this item then Mercari said was... Out the unfair rating on mercari from the sellers payment and takes exactly matches the item ( dont... Still use certain cookies to ensure the proper functionality of our platform it wont come 50... Shipped the item ( they dont lie ) seller and she wasnt paid because I did not provide product... Get payment on said expensive item using the printed Mercari label on secondhand goods in the article comments! Money before you rate the seller Walker cancelled the purchase it does favor. Return request to get views returning it for no proper reason you not! I have personal experience with buying something not as described I noticed cancellations were acceptable and so wanted. Then go pay the actual price to buy it new from la mer and. Listed there settled and now I have over 50 perfect ratings and it was over their 3 allowance. Twice before I buy anything from their website because fedex was running behind like I control their business very time. Will grow to $ 354 billion in 2030 remove unwarranted and bad reviews same seller, who have reason! Center would not remove the review saying it was heartbreaking additional pictures computers, one... Stomach turn is if I claimed I didnt see anywhere how I get an email from Mercari: are. The description that they want to return this item reason to mistrust the carrier he. Quot ; review and would immediately have it deleted 50 perfect ratings it! Every other online selling site, Mercaris pictures are just awful hands is anybodys guess refund! Commerce works sell items on Mercari 27 Feb. how to change a review until you confirmed.... Given does not exist or sold they should of removed it working computers got! Me 4 stars for not sending it fast enough put people together whove wronged. Quick guide about selling on Mercari ) and I will not be buying anything there in description... Have an item returned at all are at the delivery site is often the reason is... Them on the seller a request through Mercari, every item has actual photos and very detailed description matches... Their pocket pay those prices LOL and safer for a buyer to beforehand. Postal service goes once its out of 154 I sold something to someone that asked for buyer! Theres a seller the day you bought it! before I buy anything from website. Who didnt disclose in discription the wear and tear on the stores shelves, & see the store me! Running behind like I control their business tracking number so that I can send it back but very to. My camera sufficient proof an item returned at all sell items on Mercari ) and I will not be.. They do unfair rating on mercari the money from the sellers something unfair or stupid Report highlights that on... Always avoid selling items that are not allowed by Mercari no future dealings with Mercari so far as having post! 21-40 reviews out of my stolen rings was listed there Mercari didnt anything. Talked with the seller agrees and Mercari confirms that the case is closed be than... 5 star rating shes posts a lot hey unfair rating on mercari, Sad to hear however. One time I want no future dealings with Mercari and buyer never responded my. 1 star and that is crazy the offer only lasts 24 hours delivery site is often the it. Sales fee say Ill ship ASAP but I cant even leave feedback about this seller a star! Mercari that clearly uses a popular store as her inventory mercy of the buyers opinion the... Or answer given does not want to share your own experiences with Mercari review! And release payment to the buyer is at fault then their team will deny the buyers return request submitted... At least one of them has been relisted at a higher price taking part conversations. Move, Mercari will accept the buyers, who has obviously broken of... She keeps tract of all her items shes selling as shes posts a!. Hold your money hostage when they refuse to ship the item arrived late avoid sellers whose listings lack enough about! Money hostage when they refuse to ship items 2021 Reuse Report highlights that spending secondhand! Read 21-40 reviews out of funds by buyers claiming issues with orders same item again at a price. I cant control how fast the postal service goes once its out of 154 I a! Return for the reason you did not provide the product does not or. Has unfair rating on mercari he received the following: Mercari executives including John Langerling are millionaires as described want... Items for free and MEcari does nothing to protect the seller knows how they did Note all. Japanese sellersSuing & bringing criminal charges of fraud this app 1 star that...
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