Get GE Water Softener Clips here. Even manual regeneration also didn't work. Faulty water softener components. Smith high capacity water softening systems are custom designed to meet your requirements. So, never forget to check that hard salt crust. If you need more soft water than the system can produce, you can use more salt and run longer regeneration cycles to increase your systems capacity slightly. Each and every day at A. O. Smith, we are working on developing state-of-the-art solutions that are pushing new boundaries and paving the way in our industry. By applying through our Technical Support Group, you can request a visit from the Service Department. How to Fix the Hayward Heater CE Code Pool Heater Troubleshooting Guide. When hes not working, Andrew enjoys spending time with his daughter. In fact, it is estimated that AO Smith Water Softener brands save 10% more water and salt than most water softeners. Your everyday schedule can be disrupted by any water softener issue. So, naturally, those who live in areas with a hard water supply turn to water softeners to make things right. Ao Smith Water Heater Troubleshooting & Repair | Repair Clinic Identify Problem Find Solutions Back Water Heater Repair Help Need help finding your model number? In this case, you may hear the specific cycle sound, but you might notice the soft water is saltier. Thats why its critical that you purchase the right water softener system. Andrew Miles is a State Licensed Plumber with over 30 years of plumbing experience. We have a AO smith 40000 water softener installed by a plumber around 6 months back. The iron build-up in the resin tank: Another common issue is the iron build-up in the resin tank which can significantly reduce water pressure. Your email address will not be published. Our water had a soft, silky feel and left minimal hard water stains within a week of installing the two softening systems. If this method doesnt solve your issue, you should seek professional help or send your water softener in service. So, it is essential to reduce the time between the regeneration cycles. Smith products. Perhaps not. The GoodFor Co. 2020 | Website created by gettothevan.com. Check the brine tank and plumbing for clogs and remove them. First, to fix a water softener clogged with salt, you will need a broom or a mop, a plastic container, a wet/dry vacuum and around 2 gallons of hot water. The most common reason might be the impossibility of drawing brine from the tank. bleedscoffee 3 yr. ago. Clean or replace your brine screen or injector. Your email address will not be published. AO Smith Water Softeners lack these certifications, which means youd have to independently test your homes waterwhich costs more time and money. Set the float valve lower to fix the problem. 2023, A.O. This means that we have third-party proof that AO Smiths systems are capable of industry-standard water softening. When the water level in the tank reaches the floater, the brine tank is closed from the water supply. A water softener is a filtration system that removes high concentrations of calcium and magnesium from your homes water supply. Also, the service department can assist you in taking entire solar systems in operation. First, the control valve is set incorrectly. If the system dies, the most probable cause is a motor failure. That's 12,000 gallons per month for a household of four people. Here it is necessary to make you know that you are going to test the calcium carbonate concentration levels to make sure that whether your softener is working or not. If the pressure is still low, then the problem is elsewhere. Waterline is not connected: If the brine tank is not refilling, check if the water softener is connected to your waterline. Also, sometimes, the salt bridge forms at the bottom of the tank. We never tested for water hardness before and tested today. Don't know your product name or model number? Rarely, a damaged nozzle or gasket may also trigger the error. Water Softener Is Not Using Salt 5. Unidentified, a salt bridge can eventually break the system. Innovating for Tomorrow. The GoodFor Company only offers products that are researched, tested, tried, and truebecause every family deserves quality and peace of mind for their investments. Find instruction manuals & more for your water heater. Its not worth the headacheor putting your familys health at risk. We already described the leading causes of a too-full brine or salt tank. Someone suggested the bypass is open or the plumbing is wrong. What could be reason that AO smith softener is not working? Here's what you need to know: Water softeners add sodium ions to soften hard water, but their excess addition gives your water a salty taste. While not applicable to every water softener, there may be a manual or automated valve between the waterline and brine tank. When looking for solutions to fix your water softener, it might help to know the most common problems based on the water softener brand. The float valve is set too high: The float valve controls the level of water in the compartment. Other issues in the brine tank or issues with the resin beads may also prevent the system from producing soft water. A place where people can come to learn and share their experiences of doing, building and fixing things on their own. Theyre also easily attainable because theyre not only sold in stores but on Amazon as well. The unit wont let me adjust the time (Setting 1), but if I hit the ENTER button and the ARROW UP button simultaneously, it puts me in regeneration type (Setting 2). This tells the softner how hard to work essentially. You can scour the AO Smith website and do additional Google searches, but theres no mention of the materials that their water softeners are made from. That means their products arent built to last, and even if yours last up to ten years before needing a replacement, youll still be spending upwards of $300 every ten years. We never tested for water hardness before and tested today. If the floater is at the bottom of the tank, it will cause the water supply to cut off almost immediately, making it impossible for the tank to refill. Water Softener Causing Low Water Pressure, Popular Water Softener Brand Problems and How to Repair Them. Hard water isnt necessarily a health risk, however, it does create problems for your plumbing over time. waterfilterguru.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com, amazon.co.uk or amazon.ca. Since repairing or replacing the motor is expensive, maintain it and use the device as instructed. Keep in mind that the water softener stops working due to a wide variety of reasons. Ensure all FV detected the flammable vapor sensor wiring, the ignitor assembly plug, and the sensor is either open or shorted. The brine tank will need to be completely cleaned and properly repacked to fix the issue. Its promising to know that the softening media is officially certified. Also, make sure to clean any salt build-up around the edges of the tank. Then, check your user manual for targeted troubleshooting. While most wont have issues with valves blocking the brine tank, it remains a possibility. More often than not, brown water is caused by worn-out plumbing or high amounts of dirt and sediment in the water feed. For more information about salt-free softeners and salt-based water softeners, reach out to our team today! I did, the hardness level should be set at your incoming water supply (120ppm for you is ~7gpg, so you should set your hardness to 7 if I am not mistaken). The Puronics Water Softener by the GoodFor Company, on the other hand, is tested and certified by all three organizations to ensure their customers health and safety. Additionally, it doesnt do your hair, skin, clothing, or dishes any favors, as it causes drying, fading, and stains. Find the right water heater for your needs. If you have to fix or replace parts, remember to follow the manufacturers instructions to avoid bringing other damages to the system. You obtain high levels of energy consumption and efficiency. Moreover, the water looks cloudy and even loses its color. Expansion & Pump Tanks. Like Whirlpool, GE is another brand known for its high-quality appliances. Moreover, check the brine line and the valve. Introducing A. O. Smith Water Softeners Designed, engineered, and built to last while providing you with soft water. If you notice the salt level in the brine tank stays the same over time, it means no salt is used. Of salt to regenerate. Clogs and build-ups on the components may also prevent the system from regenerating. If youve replaced the clip but the buttons are still not working, its worth replacing the gasket and nozzle. Check your brine tank to ensure that it contains enough salt. Press SAVE, then press back until youre taken back to the main menu. If you do, you should refer to the #1 problem and troubleshoot to fix your system. Heres what you need to know about AO Smith Water Softener Systems: You probably didnt know this, but there are actually three independent organizations that certify water softener products to ensure they meet specific standards: The Water Quality Association (WQA), NSF International, and the International Association of Plumbing and Mechanical Officials (IAPMO). The reason for this is salt bridging. We already said that water softeners arent as complex as they look, and fixing them requires only a few tools. However, the issue can be caused by multiple factors. Tankless Water Heater. T: 0212 444 1646 Many customers have complained about the poor-quality design of the softener systems, and some people experienced leaks in the tanks, valves, or pipes. Therefore, AO Smith customers end up paying more and having to do more to keep their water softeners in top shape. Wondering what to do. Please enter your zip code to find a service provider who is authorized to provide service for your water heater. I flushed the valve and checked it for sealing properly by blowing into and drawing out of the tube. Clean or replace brine float assembly. Check the float switch, brine valve, and the brine tube. A. O. Smith Corporate Headquarters 11270 West Park Place, Suite 170 P. O. Check and clean the air valve. Make sure they are programmed and working correctly. The AO Smith softeners both have salt-sensing technology, which provides a tailored regeneration cycle based on your water usage (depending on how you set up the system). Save my name, email, and website in this browser for the next time I comment. Over a short period of time, those gallons add up fastespecially for larger families or households that have frequent guests, backyard pools, and so on. All you have to do is repeat the steps above to fix your water softener. It will draw brine into the resin tank but will not replace the drawn water back into the brine tank. Reddit and its partners use cookies and similar technologies to provide you with a better experience. (Complete Guide). If you have installed a new unit, then make sure that it is installed correctly. Error codes are another common issue with GE water softeners. View product. First Things First Identify the Problem, Tools Required to Fix Water Softener Problems, Water Softener Problems, Causes, and Repair Procedures, 1. The only maintenance needed for the AO Smith water softeners is topping up the brine cabinet with salt and cleaning the resin with a resin cleaner once a month. Luckily, most leaks happen due to errors in the installation, so they are quite easy to fix. Computerized on-demand regeneration requires only 12 to 16 gallon of water and 2.5 to 4 lb. ST. Manual for 300 models. (Complete Guide). Sometimes, even if you've done everything the right way, you can destroy or damage one or more things. The first thing to keep in mind is that when you purchase a water softener system for your home, youre making an investment that trickles down to everything you do involving the water usage in your home. The water softener could be disconnected from your water supply, but you will also want to check if the brine tank is connected to the water softener. Obsessively engineered, simply functional - protect your home from the effects of hard water. AO Smith is an American manufacturer of water heater units and water treatment products. If there is a blockage, then you have to remove it. One of Kineticos main problems includes damaged resin beds. A typical AO Smith water softener will filter out 600,000 gallons before needing a new filter or servicing. Most water pitcher filters will work to give you pure, clean drinking water. Smith water softening systems offer high levels of lime removal with minimal salt and water consumption. If the pressure is normal, check out: Constant draining is the result of a system stuck in the regeneration phase. Any advice would be appreciated. In this AO Smith water softener review, well be reviewing the most important features of the AO Smith water softener systems, and sharing the pros and cons of buying an AO Smith water softener. There are a lot of water softener systems on the market, but theyre not all created equalnor are they priced equally. Press J to jump to the feed. Ill consider getting water softening for my home. Check all the settings thoroughly. Reconnecting the water softener to the waterline should let the brine tank refill. There are two water softeners available among AO Smiths offerings: the manufacturers standard Water Softener and the Premier Series Water Softener, both available in various sizes. Did you ever find out why it was not working? Perhaps youll be able to hear it during the regeneration cycle, but it must still be relatively silent, and the sounds must be smooth, like those of a running engine. The most common is a faulty regeneration timer. Common Culprit #1: Rotor Valve. When a product manufacturer only offers a limited-time warranty, it means theyre aware of a designated time frame in which their products will no longer work efficientlyor break. Plus the filters and ongoing maintenance costs. About Us. Also, the service department can assist you in taking entire solar systems in operation. First, we are discussing the issue of too little water in the brine tank or the water softener is not filling up. Thanks! If your system is old or if you dont know how old it is, inspect its components for wear and tear damage, such as cracks in the tank and o-ring damage. The water entry valve is broken: If this valve is broken, it may not stop the water flowing into the salt tank, causing it to flood. Call our technical assistance hotline at 833-497-3262, Monday-Friday: 8:00 am to 10:00 pm ESTSaturday-Sunday: 9:00 am to 6:00 pm EST, Find instruction manuals & more for your water heater, Call our technical assistance hotline at 877-517-0279, Call our technical assistance hotline at 877-214-7912, Find instruction manuals & more for your filter, Call our technical assistance hotline at877-551-7512, Find instruction manuals & more for your softener, Call our technical assistance hotline at 877-483-7793, Find instruction manuals & more for your product. High quality water heaters and water treatment products | A. O. Smith Use the SET button to adjust the settings. In this case, youll have to switch on the bypass valve and contact your technician. Err 3: Indicates the regeneration cycle didnt finish properly. The next time i comment and brine tank or the water softener filter. Know that the softening media is officially certified a hard water supply turn water... 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