Cancel a medication order View medication requests I can't see the request new medication link Request repeat medication Cancel a medication request Nominated pharmacy Patient does not provide medical advice, diagnosis or treatment. If you have been advised by the surgery that your medication review is due, please complete a review. I can't see the request new medication link, 111 outside of your GP practice's opening hours. Owned and run by the NHS, the app is a simple and secure way to: Speak to a doctor, nurse or a different clinician. I work full time so cannot sit on the phone for an hour waiting for someone to answer. Repeat medication. Toggle navigation Find-My-Doctor.co.uk. Due to extraordinary circumstances face-to-face appointments may be difficult. If you are on regular medication and require a prescription, you can request your medication in the following ways; Please put your name and date of birth in the subject line of the email. 2 talking about this. Some GP online services are only available in certain areas. Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. This inspection was an announced focused inspection carried out on 1 November 2018 to confirm that the practice had carried out their plan to meet the legal requirements in . Lloyds Pharmacy 7 Church Street, NR17 2AH Lloyds Pharmacy Queens Square, NR17 2AF Boots 4 Market Place, NR9 4AF Well Wymondham - Market Street 47 Market Street, NR18 0AJ We continue to work to resolve these issues as soon as we can. see parts of your health record, including information about medicines, vaccinations and test . NR17 2AF Map. Stay up to date with the latest government guidance. I would also like to confirm that we employ a range of experienced practitioners, including Advanced Care Paramedics and Nurse Practitioners. She was told to have it checked after 4 days. When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice. Patient access was part of our old clinical system and is no longer available now we have moved to a new system and on-line ordering now needs to take place through the NHS App. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. I got a reply saying a dr would contact me 12th of October, 9 days after I submitted my form. Attleborough If Attleborough Surgery is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. We've put some small files called cookies on your device to make our site work. Minor surgery (e.g. Following a missed Brain tumour by the surgery resulting in Major surgery to remove I have been prescribed medications by NNUH which I have informed the dispensary need to be on repeat, they have not been added as a repeat medication and when I requested them through the poor online system the information somehow got misconstrued and sent to the Dr incorrectly and then wasn't noticed when Dr signed off and sent to Pharmacy. Let us know your preference. We are a Practice of 18,700 patients and are working through these arrangements as all repeat requests are being made, but this is unfortunately causing a short term problem for our patients for which we would like to apologise. For our Practice this is D82034 and we are advertising this as widely as we can through social media and posters in our Practice. Before you make your choice you can read more about our cookie policy. View and share your medical record. Station Road SurgeryStation Road We do not accept telephone requests for repeat prescriptions. see communications between your GP surgery and other services, such as hospitals. How long must this keep going until someone fully investigates? We are all busy and I know the surgery is too so I appreciate that they can only do what they can do, but please can someone tell me how to even get as far as requesting an appointment? If you take medicine regularly you'll usually have a repeat prescription. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. Practice365 Privacy Policy Station Road SurgeryStation Road Contact Us Get in touch with your nearest surgery or contact us out of hours in an emergency Get in Touch . Depending on the clinical system your GP practice uses the option to view a smart pharmacy is may not be possible. I tried calling but was 25th in line and after waiting for 30min and getting to 22nd, I gave up completely. The Nominated pharmacy section with a nomination. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. By asking your local pharmacist to request on your behalf. For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. For more information about Smart Pharmacy, click here. If you are a patient that we dispense to, are housebound and do not have a regular carer/family member that can routinely collect your medication, please ask our dispensary team about this service. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. The Online Services system remembers which medications you are on and makes requesting repeat prescriptions faster and easier. We are always happy to investigate areas of concern and work hard to put any errors right, where these have been caused by the Practice. Its very very poor service. Attleborough We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. We are aware that when newly registering with the NHS App that it requires you to enter a Practice ODS code, for the Practice this is D82034. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. Attleborough Prescriptions Repeat prescriptions, medication reviews, synchronisation requests and more. order repeat prescriptions. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility Including Station Road and Queens Square branches. Some high street pharmacies also deliver. (If you make your request by post, please enclose a stamped addressed envelope). Our website will then sign-post patients to a range of self help resources, contact details for NHS 111, the walk-in centre or local pharmacy services for minor ailments. Find out more about online health and prescription services. NR17 2AS Map, Queens Square SurgeryQueens Square We are allowed to dispense only to those patients who live more than one mile from a pharmacy. Request repeat medication If you would like to request repeat medication, follow the steps below. You might be able to get your medicine sent to you if the pharmacy you have nominated offers that service. Before you make your choice you can read more about our cookie policy. Your feedback is being submitted, please wait To find out how to complain about your care please call us on 0808 168 9669 or email [email protected]. This means you no longer have to collect paper prescriptions from your GP practice, and instead can go straight to your nominated pharmacy to pick up your medicines or medical appliances. Station Road SurgeryStation Road You can order a repeat prescription by logging into your account using the NHS app or NHS website. Cant get an appointment without interrogation, submit a photo as proof, youre poss ok if you submit a form before 7.15am, if not forget it. Or they might be able to let you know when it's ready to collect. Our monthly delivery service supports our most vulnerable patients. Our priority is to deliver safe patient care while also preserving the wellbeing of our GPs and staff. Patients can contact Attleborough Surgery at 01953 453166 for appointments. Patient Satisfaction with GP Practice Appointment Times. see parts of your health record, including information about medicines, vaccinations and test results. My mother left hospital with a head injury. NR17 2AS Map, Queens Square SurgeryQueens Square This website uses cookies. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. nter a postcode to find a local pharmacy. View and share your medical record. Before you make your choice you can read more about our cookie policy. Extremely poor admin. More information on the service can be located here. NR17 2AS Map, Queens Square SurgeryQueens Square In all cases please order your prescriptions at least 2 working days before they are needed. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. Analytical cookies send information to Google Analytics. Feltwell Thetford IP26 4AD (01842) 828938. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Attleborough Attleborough The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online, Unable to speak to a real person. I cannot find a way to get an appointment. Contact the online service or app you're using, or your GP surgery, if you have any difficulties. We are sorry for the experience you had when trying to contact the Practice by telephone. If you wish your prescription to be available for collection from elsewhere, e.g. View more. Our entire team is working extremely hard to keep up with patient demand, which we have seen expand significantly over the past 18 months. How on earth am I supposed to make an appointment? Care Quality Commission Inspection Ratings. Sorry for any inconvenience. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. NR17 2AF Map, Station Road SurgeryStation Road Attleborough Messaging. Unfortunately an issue that has come to light that we had not been made aware of was a change to the NHS App, which our patients have struggled to gain full access to in order to request repeat medication. [subject to staffing levels as a result of Coronavirus]. Please allow 2 working days before collecting your prescription. Find out how to renew your repeat prescriptions. . We would like to apologise for the issues you experienced on this occasion. Let us know your preference. You can also find out if you are entitled to free prescriptions. here. It is important for Healthwatch Norfolk to monitor how effective it is at representing everyone in the county. Message your practice. Or they might be able to let you know when it's ready to collect. Carpenders Park Branch or a local pharmacy, please ensure you specify the exact details in the message box provided. We are setting up a new delivery service for our dispensing patients. Alternatively, you can order your repeat prescription via: We dispense drugs directly from the surgery to approximately one third of our patients. Subject to staffing levels as a result of Coronavirus ] service supports our most vulnerable patients calling but was in... And Nurse practitioners, click here you make your choice you can read more about online and. Surgery at 01953 453166 for appointments this keep going until someone fully investigates,... For our Practice this is D82034 and we are sorry for the experience you had when trying contact! Paramedics and Nurse practitioners the Practice by telephone for someone to answer able! Of October, 9 days after i submitted my form read more about our cookie.. 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